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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > USB-Smart > Dongle Problems (USB-Smart)

Dongle Problems (USB-Smart) Dongle probelms and installation support

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Old 04-26-2006, 09:48   #1 (permalink)
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prob with motorola activation


i was making the update of my dongle with my pc reboot, and now my dongle doesn't activated the motorola part, i bought from simsim in dubaļ.
Zulea
can u help to reactivate it, please ?
thanks in advance
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Old 04-27-2006, 05:53   #2 (permalink)
MANOLE
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Do you have the activation file? Just activate again motorola with this file and all will be nice working for you.

Best Regards,
Manole
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Old 04-27-2006, 09:08   #3 (permalink)
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Quote:
Originally Posted by MANOLE
Do you have the activation file? Just activate again motorola with this file and all will be nice working for you.

Best Regards,
Manole
i bought from simsim at Dubaļ and with motorola directly activated, i try to contact HAMS by icq but no answer till now.
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Old 04-27-2006, 18:04   #4 (permalink)
MANOLE
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There is anouncement here:
http://forum.gsmhosting.com/vbb/announcement.php?f=362

And this message goes to ALL, resellers and endusers: when you buy an USB-SMART allready activated, you buy usb-smart dongle and the activation file/files.

@NiceLys
simsim is a good distributor and give good support, but for moment he is not available, pls wait him until is coming back (soon) and he will help you.

Best Regards,
Manole
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Old 05-22-2006, 09:00   #5 (permalink)
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Quote:
Originally Posted by MANOLE
There is anouncement here:
http://forum.gsmhosting.com/vbb/announcement.php?f=362

And this message goes to ALL, resellers and endusers: when you buy an USB-SMART allready activated, you buy usb-smart dongle and the activation file/files.

@NiceLys
simsim is a good distributor and give good support, but for moment he is not available, pls wait him until is coming back (soon) and he will help you.

Best Regards,
Manole
Manole
here it is one month that i wrote mails to simsim for my dongle, but till now no answer and cannot use my dongle. i try to contact him though also icq, but silence always. can u not help to solve this trouble ?
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Old 05-24-2006, 14:23   #6 (permalink)
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Quote:
Originally Posted by NiceLys
Manole
here it is one month that i wrote mails to simsim for my dongle, but till now no answer and cannot use my dongle. i try to contact him though also icq, but silence always. can u not help to solve this trouble ?
IMPOSSIBLE!!!
We havent recived any mails or any contact on Icq with regards to this.
If your usb smart bought from SimSim, please contact us via email or pm with Usb smart sn and SimSim invoice no.
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Old 05-26-2006, 09:24   #7 (permalink)
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Quote:
Originally Posted by Hams
IMPOSSIBLE!!!
We havent recived any mails or any contact on Icq with regards to this.
If your usb smart bought from SimSim, please contact us via email or pm with Usb smart sn and SimSim invoice no.
HAMS
check your mail, i send all data you need : SN, invoice no and date.
check the date of opening of this thread to see how many days u took to answer.
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Old 05-27-2006, 10:35   #8 (permalink)
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Hi NiceLys,

Activation file sent to your mail.

About the reply in post, we were not aware of this and only after manole gave us the link we found out.

Please also for future, kindly find a reseller who can solve your problems even without knowing about it.

Regards
Hams


Quote:
Originally Posted by NiceLys
HAMS
check your mail, i send all data you need : SN, invoice no and date.
check the date of opening of this thread to see how many days u took to answer.
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Old 05-27-2006, 12:48   #9 (permalink)
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Good end with understanding the reseller and customer
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Old 05-27-2006, 14:22   #10 (permalink)
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Quote:
Originally Posted by Hams
Hi NiceLys,

Activation file sent to your mail.

About the reply in post, we were not aware of this and only after manole gave us the link we found out.

Please also for future, kindly find a reseller who can solve your problems even without knowing about it.

Regards
Hams
Thanks mate, i reactivated it.
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