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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > USB-Smart > Dongle Problems (USB-Smart)

Dongle Problems (USB-Smart) Dongle probelms and installation support

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Old 06-03-2006, 19:39   #1 (permalink)
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Problem " dongle not find " with dongle ok in properties ?


Hi,

I bought my dongle 2 month ago.
It works correctly, sometimes dongle not find, but after ok.
Now always dongle not find.
I don t understand ?
When I look on properties the dongle is recognize.
What is the problem ?
Please help me ?
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Old 06-03-2006, 19:43   #2 (permalink)
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froblem is ur pc..usb hub.....try repaiar ur pc ...removed driver ur usb smart and restart ur pc ...connect again ur dongle...
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Old 06-03-2006, 20:06   #3 (permalink)
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Quote:
Originally Posted by gudo
froblem is ur pc..usb hub.....try repaiar ur pc ...removed driver ur usb smart and restart ur pc ...connect again ur dongle...
Thks for your help, but I don t have an hub.
It s work perfectly before.
I try with another pc and it s the same.
I remove driver and it s always the same.
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Old 06-05-2006, 00:47   #4 (permalink)
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i have the same problem too. and i can't solve the problem. i mailed it back to reseller and get a replacement already but my motorola and samsung feature is not working now. i still contacting them
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Old 06-13-2006, 04:32   #5 (permalink)
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try uninstalling the program, restart, if auto detect and prompt for installatn, then install all drivers from one folder (did mine from sys 32). restart. all shld work o.k, had same problm
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Old 06-18-2006, 07:36   #6 (permalink)
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sounds like pc problem.

try to use a different usb port... and be gentle with your usb!
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