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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > USB-Smart > Dongle Problems (USB-Smart)

Dongle Problems (USB-Smart) Dongle probelms and installation support

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Old 05-21-2006, 00:16   #1 (permalink)
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Red face Zulea my USB-SMART says dongle not find plz help


started yesterday my usb-smart stop working. it says dongle not find all the time plz help?
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Old 05-21-2006, 00:28   #2 (permalink)
UHK
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is that working before
or its stop working?

also make sure drivers are installed

follow this easy tip to make sure
on device manager check if any yellow question mark than reinstall drives manually insdeed windows allow to do that

m sure on that way u may resolve the problem
than download Usbsmart_Maintenance_v40 from www.usb-smart.com
and update the dongle

Note: if your usb smart already activated to samsung and motrola feature so after update you need calculated activation text file again to reactivate to samsung and motrola feature

br
UHK Gsmworkshop
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Old 05-21-2006, 02:58   #3 (permalink)
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the dongle works very good before and the driver is ok too. i try another computer still the same thing and i try to uninstall it and install again but still don't help. i have the samsung and motorola feature on my dongle . it just stop working yesterday. any one have any idea what happen to it?
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Old 05-21-2006, 04:07   #4 (permalink)
MANOLE
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Quote:
Originally Posted by wbiz10
the dongle works very good before and the driver is ok too. i try another computer still the same thing and i try to uninstall it and install again but still don't help. i have the samsung and motorola feature on my dongle . it just stop working yesterday. any one have any idea what happen to it?
May be your dongle (hardware) have problem.
Activation for samsung and motorola is for card. Dongle hardware is just a smart card reader.


So, try to change card in one working dongle (hardware) and will work for sure.

BTW, do you have pkey for jaf? or jafwm? If you have this you can try insert card in this reader and start sw. Have to work


Best Regards,
Manole
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Old 05-21-2006, 11:34   #5 (permalink)
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Hi, first put out the dongle then do a restart of Computer and stick back the dongle.......I´ve got this problem a few times
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Old 05-21-2006, 19:40   #6 (permalink)
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i tried to put my sim card in the twister access dongle it still the same dongle not find. i think it is hardware problem.
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Old 05-21-2006, 20:23   #7 (permalink)
UHK
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Quote:
Originally Posted by wbiz10
i tried to put my sim card in the twister access dongle it still the same dongle not find. i think it is hardware problem.

RU BASED IN UK
IF YES
CONTACT ME I WILL RESOLVE UR PROB IN A SEC

REGARDS
UHK
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Old 05-21-2006, 21:04   #8 (permalink)
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Quote:
Originally Posted by uhk
ru Based In Uk
If Yes
Contact Me I Will Resolve Ur Prob In A Sec

Regards
Uhk
No I M In Usa. Please Help
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Old 05-23-2006, 22:37   #9 (permalink)
MANOLE
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Ask your reseller for replacement. If any problems with reseller contact me by PM.

Best Regards,
Manole
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Old 05-24-2006, 08:27   #10 (permalink)
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Use Usb Hub

Try to connect ufs box then connect usb-smart dongle in to ufs box hub..will work....
B.R
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Old 05-24-2006, 17:35   #11 (permalink)
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Quote:
Originally Posted by GSMsurgeon
Try to connect ufs box then connect usb-smart dongle in to ufs box hub..will work....
B.R
i try to plug in the ufs3 box but it is the same thing. and i put the sim card in the twister access dongle still dongle not find. everytime i plug in the dongle the driver still shows up i don't know why it happen like this. any one have any idea?
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Old 06-05-2006, 00:50   #12 (permalink)
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finally i got my replacemen dongle from reseller but they give me a new dongle with new SN#. so my motorola and samsung feature is not working.
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