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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SwS Team Products > Redbox


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Old 07-15-2005, 14:08   #46 (permalink)
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look on support ,


you will find a picture in utility , for make working your COM port

maybe is this the problem

BR

PS : next time try look alone on support
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Old 07-15-2005, 15:44   #47 (permalink)
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hello all any idea to resolve my two redbox II
the first say box not connected the cable the pc work fine
the second the bleu light still blink for all time
thanks in advence
[email protected]
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Old 07-17-2005, 03:24   #48 (permalink)
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mr julvir i relay on you

if you mean the picture of the wire between c25 and the other part i made it in the first step so please if you have other technical idea to make please advice me your experience is lage and thancks in advance (i have red boxII)
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Old 07-17-2005, 14:26   #49 (permalink)
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Quote:
Originally Posted by softel2004
if you mean the picture of the wire between c25 and the other part i made it in the first step so please if you have other technical idea to make please advice me your experience is lage and thancks in advance (i have red boxII)

have you try with other cable ? i mean your one cable for see if the problem is from redbox ?


BR
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Old 07-18-2005, 13:20   #50 (permalink)
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responnd to mr julvir

i had tryed more cable and either i chek other lpt and the usb i try it on compaq pentium and other amd athlan and sometime it say bad key file and and after i reopen the soft it goes and say (ready) and when i select the phone modal and ipress unlock istill waiting a long time to get power on message on screen please here is more explaining of my problem and please ineed chematics for red box two or if i can use solution to repair redbox one in red box 2 safely advice me mr julvir i need our help
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Old 07-20-2005, 15:23   #51 (permalink)
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what is the solution for box not connected? i see the modifications but it seems its for the old box. whats the solution?
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Old 07-21-2005, 20:57   #52 (permalink)
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Red face

Quote:
Originally Posted by julvir
It's easy to understand,

- we have test the redbox hardware on 6 computers here, but we never get problem, so for us no problem at all ,

- after 1 month some users start have problem, we have collect all info and here is the result

no more


BR
julvir

NB : all help about redbox can be write here
@gsm2000 : thx for all your test
hi mr julvir,
you asked me to send the sn of my damaged redbox
as described by you sp2= ffffffffffffff
i only have the box for my lg phone
pls reply me with urgent
thx
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Old 07-24-2005, 16:52   #53 (permalink)
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when i download the pic on the support site for stable power it says no preview when i open it. why are we not getting any support from REDBOX TEAM. WHY DOES CONSUMER ALWAYS SUFFER?
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Old 08-10-2005, 13:30   #54 (permalink)
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hi, julvir, check e-mail on [email protected] ..it's about changed serial number on one redbox
b.r.
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Old 08-23-2005, 14:32   #55 (permalink)
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hellp me i need key file
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Old 09-11-2005, 00:56   #56 (permalink)
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Quote:
Originally Posted by chubby
I have the same problem
Any solutions please????
Br
Chubby
have you done your redbox? i have same problem!
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Old 09-11-2005, 20:57   #57 (permalink)
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Quote:
Originally Posted by julvir
Hello

for all users if want no want have problem with your box, read carrefuly :

- NEVER let connected your REDBOX to computer if you not use it
- NEVER REBOOT your computer with REDBOX connected
- TRY to not Switch REDBOX in different computer

How to use :

- Place in same directory SwS software and your SN.key
- Connect REDBOX to LPT
- Plug USB cable in redbox
- Run Software

IF you get problem :

1p - BAD KEY FILE
1s - Solution is to unplug USB , plug it again inside redbox, and run again software, IF you still have BAD KEY file , then Read SN using SNreader, and send to [email protected] your original SN + the new SN, if this one is same, juste verify if you have last version of SwS software


2p - If when you read your SN, you have :

2p2 - 000000000000 then Your BOX is damaged, Is the PIC inside, i can not repair it remotly, this hapen if you let redbox connected when Win98 switch in stanby
2s2 - you need exchange your box or simply get a new PIC from your resseler or me, see with your resseler what to do, ( shipping charge are on your charge if you use special delivry )

2p3 - FFFFFFFFFFFF then try to run Philips software, if after this you read in philips soft : contact your resseler , Box is damaged
2s3 - Contact your resseler , is maybe only the PIC inside box , then no need to send back the box, if is the Atmega then you need send back

2p4 - E2E2E2E2E2E2 then is no communication with box
2s4 - Check your LPT settings, and try in other PC, you can try to unplug / plug USB power too

2p5 - YOUR ID CHANGE , Power from computer is not stabil for redbox , you switch in some computer
2s5 - I can repair remotly, but better for you to use properly the box in condition i give

2p6 - you use properly, but you get problem, surely power problem
2S6 - look in memeber area, i have upload one shematique for power stability, test it


PLEASE TRY USE REDBOX in respect with this ,

THX
please what solution for box not connected problem? thats problem with my box
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Old 09-12-2005, 06:50   #58 (permalink)
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no solution; throw your redbox away; or use it as a com interface as i am doing; do loose time; just look at this forum and see how many person has this problem of box not connected. next time u have been adised; whenever u see sws product; think think twice!!!
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Old 09-12-2005, 09:53   #59 (permalink)
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julvir !!
I need the key file for my SN : F9D9BDDB0410
Thanls best regards
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Old 09-12-2005, 09:59   #60 (permalink)
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julvir
Ineed the key file for my redbox SN F9D9BDDB0410
mail : [email protected]

thanks
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