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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3

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Old 10-20-2008, 17:21   #1 (permalink)
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POLAR TEAM? why server allway give me wrong code?


Why server allway send me wrong code please fix the bug and give me back my 3 logs!

try to unlock Sagem SG346i:

ROM Version. : 0411
Hash Key. : 13DC0E487853A6B1
B542BAAE8044C129
Sending Certificate......OK
Sending First Boot......OK
Waiting some seconds...
Sending Second Boot......OK
Wait Response from Phone......OK
Reading Data...Can take 30/120 Secs...Wait......OK
Connecting Server...

- Credits....: 7
- Your codes: 1940445255 and 0862509063
- Credits Now : 6
- Log Saved...

Phone Readed OK...

But phone say wrong code

-second attemp:

ROM Version. : 0411
Hash Key. : 13DC0E487853A6B1
B542BAAE8044C129
Sending Certificate......OK
Sending First Boot......OK
Waiting some seconds...
Sending Second Boot......OK
Wait Response from Phone......OK
Reading Data...Can take 30/120 Secs...Wait......OK
Connecting Server...

- Credits....: 6
- Your codes: 1940445255 and 0862509063
- Credits Now : 6
- Log Saved...

Phone Readed OK...

wrong code


Try to unlock Sagem my212X:

ROM Version. : 0502
Hash Key. : 0565FB62052990AC
DD998D67EE028774
Sending Certificate......OK
Sending First Boot......OK
Waiting some seconds...
Sending Second Boot......OK
Wait Response from Phone......OK
Reading Data...Can take 30/120 Secs...Wait......OK
Connecting Server...

- Credits....: 5
- Your codes: 0326600521 and 1404535817
- Credits Now : 4
- Log Saved...

Phone Readed OK...

AGAIN WRONG CODE!!!!!!!
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Old 10-20-2008, 17:36   #2 (permalink)
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@nyakam.
Please be patient., this is very unusual.
Server is under checking for sagem/vodafone codes problems.
Send Phones IMEI/Box S/N and Log acount details to [email protected] .

Thnx for Ur understanding.
WBR.
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Old 10-20-2008, 18:20   #3 (permalink)
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Quote:
Originally Posted by rotelcam View Post
@nyakam.
Please be patient., this is very unusual.
Server is under checking for sagem/vodafone codes problems.
Send Phones IMEI/Box S/N and Log acount details to [email protected] .

Thnx for Ur understanding.
WBR.
Dear sir, unlocking log for Sagem SG346i is allready send to support, but no answer, i return to customer.

i try unlock again my212X, same think and customer say it can't wait, i give it back the phone
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Old 10-20-2008, 18:33   #4 (permalink)
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Not wory.
credit will be refunded to ur account.
and shall be post here for confirmation as soon as posible(Less than 48hrs).



Quote:
Originally Posted by nyakam View Post
Dear sir, unlocking log for Sagem SG346i is allready send to support, but no answer, i return to customer.

i try unlock again my212X, same think and customer say it can't wait, i give it back the phone
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Old 10-20-2008, 20:25   #5 (permalink)
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Dear sir i also facing the same problem ,mine too, 4 credits have lost and i got wrong codes , So plz refund my credits and moreover i am transferring all details regarding this problem at your mail ... see you forward
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Old 10-21-2008, 08:37   #6 (permalink)
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in this case
MY346 , MY400x , MY401x , MY501C
are tested with me and wrong code
don't check there model cuz your credit are lost. Wait the new update. They are in checking the error.
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Old 10-22-2008, 04:24   #7 (permalink)
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Quote:
Originally Posted by nyakam View Post
Why server allway send me wrong code please fix the bug and give me back my 3 logs!

try to unlock Sagem SG346i:

ROM Version. : 0411
Hash Key. : 13DC0E487853A6B1
B542BAAE8044C129
Sending Certificate......OK
Sending First Boot......OK
Waiting some seconds...
Sending Second Boot......OK
Wait Response from Phone......OK
Reading Data...Can take 30/120 Secs...Wait......OK
Connecting Server...

- Credits....: 7
- Your codes: 1940445255 and 0862509063
- Credits Now : 6
- Log Saved...

Phone Readed OK...

But phone say wrong code

-second attemp:

ROM Version. : 0411
Hash Key. : 13DC0E487853A6B1
B542BAAE8044C129
Sending Certificate......OK
Sending First Boot......OK
Waiting some seconds...
Sending Second Boot......OK
Wait Response from Phone......OK
Reading Data...Can take 30/120 Secs...Wait......OK
Connecting Server...

- Credits....: 6
- Your codes: 1940445255 and 0862509063
- Credits Now : 6
- Log Saved...

Phone Readed OK...

wrong code


Try to unlock Sagem my212X:

ROM Version. : 0502
Hash Key. : 0565FB62052990AC
DD998D67EE028774
Sending Certificate......OK
Sending First Boot......OK
Waiting some seconds...
Sending Second Boot......OK
Wait Response from Phone......OK
Reading Data...Can take 30/120 Secs...Wait......OK
Connecting Server...

- Credits....: 5
- Your codes: 0326600521 and 1404535817
- Credits Now : 4
- Log Saved...

Phone Readed OK...

AGAIN WRONG CODE!!!!!!!
Quote:
Originally Posted by skyangelfx View Post
Dear sir i also facing the same problem ,mine too, 4 credits have lost and i got wrong codes , So plz refund my credits and moreover i am transferring all details regarding this problem at your mail ... see you forward
Quote:
Originally Posted by Roalnd78 View Post
in this case
MY346 , MY400x , MY401x , MY501C
are tested with me and wrong code
don't check there model cuz your credit are lost. Wait the new update. They are in checking the error.

Hi to all,

Please send me this data to [email protected]
This days i was little busy ...

- Capture log (txt or screen)
- Login / Pass
- Credits wasted

With best regards,
PB2 Team
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Old 10-22-2008, 14:18   #8 (permalink)
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So here i need to ask , that when this problem will be solved ??? , so in order to get working codes without westing time regarding complaining the wrong codes . So plz assure as when this problem will be solved ??
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Old 10-22-2008, 15:55   #9 (permalink)
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we are under fixing this, ur report help us to understund what's the problem
and about westing, u'll not weste any thing when u get wrong code just pm us with necessary infos and will give back ur log

br

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Old 10-24-2008, 15:21   #10 (permalink)
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Quote:
Originally Posted by The_Gorr View Post
we are under fixing this, ur report help us to understund what's the problem
and about westing, u'll not weste any thing when u get wrong code just pm us with necessary infos and will give back ur log

br

<= The_Gorr =>
When and when this fixing going to complete ?? ,daily i receiving wrong codes ,which showing that this service is now out to date ,and useless to do the job by this service , as i have told you befor that , it is useless to west time by complaing regarding the wrong codes ,by this we cant satisfied our *******rs . even though i have complaiend in order revive back mine lost credits , but for that still no any reply ... So sir will you make me undestand if i am wrong ...Althoug i love to work with Polar Box but without inconvenience ..
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Old 10-25-2008, 15:20   #11 (permalink)
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See your inconvenience Polar Box , even now there is no any reply regarding the complain .....
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Old 10-25-2008, 16:07   #12 (permalink)
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freind, if u read carfully u'll see that we already answered these questions:

in ur situation what u have to do :

if u still have phone in hand just try again to unlock it and check if received code is not same with the first one...
if u still have problems u have two choice,
1- if u can keep phone with u and try later it's ok

2- if customer get his phone, just pm us with phone model + imei + wrong code received + ur access details and we will refund u ur logs

i think all is clear

br

<= The_Gorr =>

Quote:
Originally Posted by skyangelfx View Post
See your inconvenience Polar Box , even now there is no any reply regarding the complain .....
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Old 10-25-2008, 21:07   #13 (permalink)
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I have already mailed you in order to get back lost credits ,but anyways now i am going to PM you here ,then hope to see you Forward regarding this issue ..
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Old 10-25-2008, 23:41   #14 (permalink)
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answered, check PM

br

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Old 10-26-2008, 13:50   #15 (permalink)
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Well thankx alot and hope to see you forward reagrding lost credits on monday.. So thank you once again
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