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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Ultimate-Sam

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Old 02-23-2009, 13:07   #1 (permalink)
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Ultimate sam setup


Hi, i have not used my ultimate sam in months and have lost the software disc that came with it, i have recently restored my comp and wiped everything off, is there anywhere i can get this software to put the program back on my laptop, also i wanted to unlock a f480, do i need to update my clip, will it unlock by the clip alone or will i have to connect to the laptop and software, thanks guys

wbr dave
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Old 02-23-2009, 14:00   #2 (permalink)
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Quote:
Originally Posted by davesafc1 View Post
Hi, i have not used my ultimate sam in months and have lost the software disc that came with it, i have recently restored my comp and wiped everything off, is there anywhere i can get this software to put the program back on my laptop, also i wanted to unlock a f480, do i need to update my clip, will it unlock by the clip alone or will i have to connect to the laptop and software, thanks guys

wbr dave
Hy,
first all you need is in the support site http://www.smart-sam.co.uk (Ultimate-sam v4.20)
Then you need update your clip to last version 2.17 and for unlock F480
you need internet connection and clip connected to PC.

br,
free1600
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Old 02-23-2009, 14:52   #3 (permalink)
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when i try and unlock the phone it is saying "modem could not be found plese check samsung or qualcomm drivers" .where can i get these?? thanks
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Old 02-23-2009, 15:11   #4 (permalink)
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Quote:
Originally Posted by davesafc1 View Post
when i try and unlock the phone it is saying "modem could not be found plese check samsung or qualcomm drivers" .where can i get these?? thanks
look here for drivers
X:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers
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Old 02-23-2009, 17:03   #5 (permalink)
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I have installed the drivers from here "X:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers " and im still getting "modem could not be found plese check samsung or qualcomm drivers". can anyone help?
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Old 02-23-2009, 17:16   #6 (permalink)
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Quote:
Originally Posted by davesafc1 View Post
I have installed the drivers from here "X:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers " and im still getting "modem could not be found plese check samsung or qualcomm drivers". can anyone help?
then go and erase the drivers and reinstall them one more time
when you connect the phone the pc ask for drivers (qualcomm drivers)
you have to put the phone in qualcomm mode
br,
free1600
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Old 02-23-2009, 17:24   #7 (permalink)
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Just to run through what i have done, I have installed (Ultimate-sam v4.20UKversion) i have updated clip to v 2.17 without any problem. I have installed drivers from X:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers, I have started up Ultimate sam software and powered on phone, then put phone into qualcomm mode (*#782872#) to which i get a message on the phone "Qualcomm USB Configured. Plz Reconect the Cable.0. I then connect cable to phone, go to ultimate sam and select 3g new and press unlock, it then gives me a reminder to put phone in qualcomm mode to which i click ok, and then i get the message "modem could not be found plese check samsung or qualcomm drivers".
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Old 02-23-2009, 17:30   #8 (permalink)
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Sorry for being a dumbass and all that but where can i find the drivers that i have installed? When i installed them it didnt say where it would install them?
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Old 02-23-2009, 19:17   #9 (permalink)
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click on ‘Start’, click ‘Control Panel’, click ‘Performance and Maintenance’ and finally ‘System’. In the new window you’ll see a tab called ‘Hardware’ and the Device Manager is there.
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Old 02-23-2009, 19:26   #10 (permalink)
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You installed this ???

C:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers\SamsungCDMADrivers
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Old 02-23-2009, 23:47   #11 (permalink)
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Ive deleted all files and drivers and re-installed everything from scratch, ive installed C:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers\SamsungCDMADrivers.......C:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers\ultimate-sam Driver.......... and clicked on install on the 2 drivers in C:\Program Files\Ultimate-Sam\Ultimate-Sam\drivers\Qualcommdrivers. When i connected the phone in qualcomm mode it installed ZTE USB Modem 3197 CDMA 1X.....and......ZTE Diagnostics Interface 3197 cdma 1X and then said "Your new hardware is installed and ready to use". Is there anything i am missing here as im still getting the "modem could not be found plese check samsung or qualcomm drivers" message. When i type the code into the phone it says "Qualcomm USB Configured. Plz Reconect the Cable.0" is that correct and does it mean it is in qualcomm mode? as nothing happens when i do connect the cable as it asks........any ideas anyone?

br dave
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Old 02-24-2009, 00:34   #12 (permalink)
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Jst to add that im using the usb cable that came with the phone.
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Old 02-24-2009, 11:55   #13 (permalink)
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check if the bluetooth is on if yes turn it off
if its not or even after turning off it doesn't work try resetting the phone
*#2767*3855# and try again too unlock
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