Authentication stage error: Error: Server returned unrecognized . - Page 8 - GSM-Forum

gautamrajesh61 · 10-18-2013, 13:29

BOX_AUTH_ERROR: 72
HWK: NOT AUTHORISED, Update Box
Support: Server Communication Error (Check Firewall and TCP/IP DNS Server Settings, try to use: 8.8.8.8 and 8.8.4.4)

dkhar.pyas · 10-21-2013, 09:41

i have the same problem for 2 weeks already

prabhuklk · 10-22-2013, 15:38

App: UFSx (HWK) Control Panel v 2.3.0.2 by SarasSoft
Box: 1 Location: 17 Serial: *****
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: *****
HID: B87767984160000B, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 117.206.133.81
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 17 Serial: *****
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: *****
HID: B87767984160000B, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Your IP: 117.206.133.81
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: *****
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: *****
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: *****
HID: B87767984160000B, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller!

pl help me

MOKCUD · 10-22-2013, 19:55

Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller! i have the same problem pl help me

deepcat · 10-23-2013, 14:58

Me having same problem please help

Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply

dwiepara · 10-26-2013, 12:59

Box: 1 Location: 33 Serial: 102738
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: ******
HID:****************, HWK: *********
BOX_AUTH_ERROR: 9990
HWK: NOT AUTHORISED, Update Box
Your IP: 114.79.62.31
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N:*****
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 102738
LIC5: True
BOXK: 0
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 102738
HID: 32E1F77142600081, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
HWK: NOT AUTHORISED, Update Box
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

any solution,please help

8429kyd · 10-29-2013, 20:42

I have same error,old client not working any more.
Authentication stage error: Error: Server returned unrecognized reply! Are you using latest client software version?
I am using last client 2.3.0.2

8429kyd · 10-29-2013, 21:23

Solved.Downloaded last update client from official page.Cheers!

amigoman · 10-30-2013, 11:57

NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 74514
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 74514
HID: 49338416416000FA, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Authentication stage error: Error: Server returned unrecognized reply

why it this

amigoman · 10-30-2013, 12:00

Box: 1 Location: 289 Serial: 18379
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 18379
HID: 10EC5DC8416000A3, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Your IP: 180.74.38.213
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 18379
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 18379
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 18379
HID: 10EC5DC8416000A3, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Connection to server failed. Already connected.

SAAD AWAN · 10-30-2013, 12:12

Quote:

Box: 1 Location: 547 Serial: .....
UFxBoot V2.2 (c) SarasSoft 2003., Id: .....
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 4.....
HID: C7707E3143600074, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 39.41.6.152
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 49808
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: ......
LIC5: True
BOXK: 0
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: ......
HID: ................, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Authentication stage error: Error: Server returned unrecognized reply

Any solution of this problem

kkrazz · 10-30-2013, 17:15

Quote:

Originally Posted by SAAD AWAN

Any solution of this problem

no solution.. i've been waiting for 4 days...

irshad008 · 11-01-2013, 20:42

update box
try to 3 time

10000000000000000000000000%

solution
https://hotfile.com/dl/252590892/1b8...00.03.exe.html

blokm.ponsel · 11-08-2013, 10:21

server down..................

blokm.ponsel · 11-08-2013, 10:43

App: UFSx (HWK) Control Panel v 2.3.0.3 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 6.2 (Build 9200 )
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Users\martin\Desktop
C:\Users\martin\AppData\Roaming\Microsoft\Windows\ Start Menu\Programs

Last Server Update: 2013/11/05
Active Panel Version: 2.3.0.3

App: UFSx (HWK) Control Panel v 2.3.0.3 by SarasSoft
Box: 1 Location: 289 Serial: 103779
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 103779
HID: 9A1A417F41600029, HWK: A1.04-PRO1
HWK: 9A1A417F41600029 NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 192.210.149.99
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 289 Serial: 103779
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 103779
HID: 9A1A417F41600029, HWK: A1.04-PRO1
HWK: 9A1A417F41600029 NOT AUTHORISED, Update Box
Your IP: 192.210.149.99
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 103779
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 103779
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 103779
HID: 9A1A417F41600029, HWK: A1.04-PRO1
HWK: 9A1A417F41600029 NOT AUTHORISED, Update Box
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

10-18-2013, 13:29	#106 (permalink)
gautamrajesh61 Junior Member Join Date: Jul 2010 Posts: 4 Member: 1346349 Status: Offline Sonork: 0000 Thanks Meter: 1	BOX_AUTH_ERROR: 72 HWK: NOT AUTHORISED, Update Box Support: Server Communication Error (Check Firewall and TCP/IP DNS Server Settings, try to use: 8.8.8.8 and 8.8.4.4)

10-21-2013, 09:41	#107 (permalink)
dkhar.pyas Junior Member Join Date: Aug 2013 Posts: 1 Member: 2002990 Status: Offline Thanks Meter: 1	i have the same problem for 2 weeks already

10-22-2013, 15:38	#108 (permalink)
prabhuklk Junior Member Join Date: Nov 2009 Location: India Posts: 15 Member: 1170579 Status: Offline Thanks Meter: 2	App: UFSx (HWK) Control Panel v 2.3.0.2 by SarasSoft Box: 1 Location: 17 Serial: *** UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: * HID: B87767984160000B, HWK: A1.04-PRO1 HWK: NOT AUTHORISED, Update Box Bad IX: ABCD Failed: -6 Your IP: 117.206.133.81 Support: Account Ok Something Wrong, Try to Use [Update Box] Box: 1 Location: 17 Serial: * UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: * HID: B87767984160000B, HWK: A1.04-PRO1 HWK: NOT AUTHORISED, Update Box Your IP: 117.206.133.81 Support: Account Ok REST: Ok UFSx: UFS3 SarasSoft, USB S/N: * NVML: Ok BOOT: UFxBoot V2.2 (c) SarasSoft 2003. CORE: UFS_USB V2.8 (c) SarasSoft 2007. SERN: * LIC5: True BOXK: 1 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: *** HID: B87767984160000B, HWK: A1.04-PRO1 HWK: NOT AUTHORISED, Update Box Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller! pl help me

10-22-2013, 19:55	#109 (permalink)
MOKCUD Junior Member Join Date: Oct 2013 Posts: 1 Member: 2051248 Status: Offline Thanks Meter: 0	Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller! i have the same problem pl help me

10-23-2013, 14:58	#110 (permalink)
deepcat Junior Member Join Date: Apr 2009 Posts: 7 Member: 1012564 Status: Offline Thanks Meter: 1	Me having same problem please help Locating HWK Upgrade server... HWK Upgrade server found! Preparing connection to server... Connecting to HWKUpgrade server... Server connection successfully established. Authenticating on server... Authentication stage error: Error: Server returned unrecognized reply

10-26-2013, 12:59	#111 (permalink)
dwiepara Junior Member Join Date: Jul 2012 Posts: 27 Member: 1785045 Status: Offline Thanks Meter: 2	Box: 1 Location: 33 Serial: 102738 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: **** HID:************, HWK: ***** BOX_AUTH_ERROR: 9990 HWK: NOT AUTHORISED, Update Box Your IP: 114.79.62.31 Support: Account Ok REST: Ok UFSx: UFS3 SarasSoft, USB S/N:*** NVML: Ok BOOT: UFxBoot V2.2 (c) SarasSoft 2003. CORE: UFS_USB V2.8 (c) SarasSoft 2007. SERN: 102738 LIC5: True BOXK: 0 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 102738 HID: 32E1F77142600081, HWK: A1.04-PRO1 BOX_AUTH_ERROR: 9990 HWK: NOT AUTHORISED, Update Box Authentication successfull. Upgrade client is up-to-date. Upgrade process completed. any solution,please help

10-29-2013, 20:42	#112 (permalink)
8429kyd Major Poster Join Date: Mar 2005 Age: 40 Posts: 42 Member: 121932 Status: Offline Thanks Meter: 0	I have same error,old client not working any more. Authentication stage error: Error: Server returned unrecognized reply! Are you using latest client software version? I am using last client 2.3.0.2

10-29-2013, 21:23	#113 (permalink)
8429kyd Major Poster Join Date: Mar 2005 Age: 40 Posts: 42 Member: 121932 Status: Offline Thanks Meter: 0	Solved.Downloaded last update client from official page.Cheers!

10-30-2013, 11:57	#114 (permalink)
amigoman Junior Member Join Date: Dec 2006 Location: malaysia Posts: 12 Member: 413887 Status: Offline Thanks Meter: 2	NVML: OK BOOT: UFxBoot V2.2 (c) SarasSoft 2003. CORE: UFS_USB V2.8 (c) SarasSoft 2007. SERN: 74514 LIC5: True BOXK: 1 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 74514 HID: 49338416416000FA, HWK: A1.04-PRO1 HWK: NOT AUTHORISED, Update Box Authentication stage error: Error: Server returned unrecognized reply why it this

10-30-2013, 12:00	#115 (permalink)
amigoman Junior Member Join Date: Dec 2006 Location: malaysia Posts: 12 Member: 413887 Status: Offline Thanks Meter: 2	Box: 1 Location: 289 Serial: 18379 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 18379 HID: 10EC5DC8416000A3, HWK: A1.04-PRO1 HWK: NOT AUTHORISED, Update Box Your IP: 180.74.38.213 Support: Account Ok REST: Ok UFSx: UFS3 SarasSoft, USB S/N: 18379 NVML: OK BOOT: UFxBoot V2.2 (c) SarasSoft 2003. CORE: UFS_USB V2.8 (c) SarasSoft 2007. SERN: 18379 LIC5: True BOXK: 1 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 18379 HID: 10EC5DC8416000A3, HWK: A1.04-PRO1 HWK: NOT AUTHORISED, Update Box Connection to server failed. Already connected.

11-01-2013, 20:42	#118 (permalink)
irshad008 Freak Poster Join Date: May 2008 Posts: 428 Member: 763394 Status: Offline Thanks Meter: 36	update box try to 3 time 10000000000000000000000000% solution https://hotfile.com/dl/252590892/1b8...00.03.exe.html

11-08-2013, 10:21	#119 (permalink)
blokm.ponsel Junior Member Join Date: Oct 2009 Location: indonesia Age: 43 Posts: 14 Member: 1137245 Status: Offline Sonork: 123456 Thanks Meter: 2	server down..................

11-08-2013, 10:43	#120 (permalink)
blokm.ponsel Junior Member Join Date: Oct 2009 Location: indonesia Age: 43 Posts: 14 Member: 1137245 Status: Offline Sonork: 123456 Thanks Meter: 2	App: UFSx (HWK) Control Panel v 2.3.0.3 by SarasSoft CPU: GenuineIntel Platform: Windows NT 6.2 (Build 9200 ) Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30 C:\Program Files C:\Program Files\Common Files Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix C:\Users\martin\Desktop C:\Users\martin\AppData\Roaming\Microsoft\Windows\ Start Menu\Programs Last Server Update: 2013/11/05 Active Panel Version: 2.3.0.3 App: UFSx (HWK) Control Panel v 2.3.0.3 by SarasSoft Box: 1 Location: 289 Serial: 103779 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 103779 HID: 9A1A417F41600029, HWK: A1.04-PRO1 HWK: 9A1A417F41600029 NOT AUTHORISED, Update Box Bad IX: ABCD Failed: -6 Your IP: 192.210.149.99 Support: Account Ok Something Wrong, Try to Use [Update Box] Box: 1 Location: 289 Serial: 103779 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 103779 HID: 9A1A417F41600029, HWK: A1.04-PRO1 HWK: 9A1A417F41600029 NOT AUTHORISED, Update Box Your IP: 192.210.149.99 Support: Account Ok REST: Ok UFSx: UFS3 SarasSoft, USB S/N: 103779 NVML: Ok BOOT: UFxBoot V2.2 (c) SarasSoft 2003. CORE: UFS_USB V2.8 (c) SarasSoft 2007. SERN: 103779 LIC5: True BOXK: 1 UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10 UFS_USB V2.8 (c) SarasSoft 2007., Sn: 103779 HID: 9A1A417F41600029, HWK: A1.04-PRO1 HWK: 9A1A417F41600029 NOT AUTHORISED, Update Box Authentication successfull. Upgrade client is up-to-date. Upgrade process completed.