Power sourse is working, but the handel is not heating - GSM-Forum

candra_yus · 07-25-2007, 12:04

today,i'm so dissapointed!my tornado handheld suddenly cannot working, the heat element doesnt heat anymore!i received the tornado today and not in 24 hour already not working!where is the quality control????

Gobi · 07-25-2007, 15:25

Quote:

Originally Posted by candra_yus

today,i'm so dissapointed!my tornado handheld suddenly cannot working, the heat element doesnt heat anymore!i received the tornado today and not in 24 hour already not working!where is the quality control????

Hi

Pls check with ren for that problem.

2-nd. Please read the atached pdf document to get a better idea how to use the tool.

http://www.gsm-tool.com/Infrabasics.pdf

Also - FIRST take some time and old -bad pcb and play with the infra station on them, untill you get the practical skills to use it on the phones. Then you will see all ok.

Here as example the mail text i have received from one customer:
"I have Tornado infra station bayed from You before mont and half ago. At first time was hardly working with it, but after same time and trening this device is working verry well and it is very good tool
.................................................. ........................"

regards,
Gobi

regards,
Gobi

scpgsm · 07-26-2007, 06:54

Quote:

Originally Posted by candra_yus

today,i'm so dissapointed!my tornado handheld suddenly cannot working, the heat element doesnt heat anymore!i received the tornado today and not in 24 hour already not working!where is the quality control????

Hi dear

I will help u to solve ur problem, chat by Yahoo ok? or send me back to me, as I am ur reseller (in Indonesia)

Thanks

br
anang
scpgsm

Raskal · 07-26-2007, 17:23

Quote:

Originally Posted by candra_yus

today,i'm so dissapointed!my tornado handheld suddenly cannot working, the heat element doesnt heat anymore!i received the tornado today and not in 24 hour already not working!where is the quality control????

i think mr narry should exchage if free of charge and free of shipping

ren77 · 07-26-2007, 17:29

Quote:

Originally Posted by Raskal

i think mr narry should exchage if free of charge and free of shipping

Hi, problem was already addressed by the reseller. Thanks for the nice suggestion.

regards,

ren

darkeye · 07-27-2007, 14:45

i used my tornado only 2 times now the heat elemnt doesnt work

ren77 · 07-27-2007, 16:16

Quote:

Originally Posted by darkeye

i used my tornado only 2 times now the heat elemnt doesnt work

Please contact your reseller regarding your tornado infra, and also please pm me more info about your problem.

regards,
ren

Gobi · 07-28-2007, 12:03

Hi

I had also 1 of this warranty cases.

So - the small problem is now identified: On few pieces, INSIDE THE HANDEL, 1 of the 2 connectors that connects the wires from the Heating element to the siliconic-cable was not crimped well. Jost use a crimp tool to fix that and all will be ok.

However, before you open the handel, please ask your reseller if he allows it, or he repair it for you, so you don't void the warranty.

regards,
Gobi

chiragp · 07-28-2007, 12:14

@gobi

as some time in black module one register breaks [near the winding coil]or weak in solder ,just open the cover and make solder if the owner is professional and can find that may he can make solder [will post the jpg soon]

thanks

Gobi · 07-28-2007, 12:54

Quote:

Originally Posted by chiragp

@gobi

as some time in black module one register breaks [near the winding coil]or weak in solder ,just open the cover and make solder if the owner is professional and can find that may he can make solder [will post the jpg soon]

thanks

Thanks for the help, friend.
That was the first pieces Infra Tool, and for this the powersupply was replaced with a different - a lighter one

Most probably the customer have one of this new hardware releases, and also i am 99% sure that his problem is the one i have described in the post before.

regards,
Gobi

GsmRise · 07-28-2007, 13:04

This all is expected since production in china, nothing new, Chinese rarely care about quality control, we all know its china not Germany.

GsmRise

Gobi · 07-28-2007, 13:50

I think this kind of small problems can happen allmost everywhere on manual assembly lines, like not putting enaugh power on a crimping tool

And also there was only few pieces having this contact loose ...

regards,
Gobi

backbiter17 · 07-28-2007, 18:36

one of them is my

THX to Gobis instructions problem fixed

wbr,a

07-25-2007, 12:04	#1 (permalink)
candra_yus Junior Member Join Date: Jan 2005 Age: 42 Posts: 22 Member: 111576 Status: Offline Thanks Meter: 0	Power sourse is working, but the handel is not heating today,i'm so dissapointed!my tornado handheld suddenly cannot working, the heat element doesnt heat anymore!i received the tornado today and not in 24 hour already not working!where is the quality control????

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07-27-2007, 14:45	#6 (permalink)
darkeye No Life Poster Join Date: Feb 2002 Location: germany Age: 49 Posts: 966 Member: 9584 Status: Offline Thanks Meter: 31	i used my tornado only 2 times now the heat elemnt doesnt work

07-28-2007, 12:03	#8 (permalink)
Gobi No Life Poster Join Date: Sep 2001 Location: GSM-TOOL Age: 52 Posts: 4,092 Member: 6328 Status: Offline Thanks Meter: 3,595	Hi I had also 1 of this warranty cases. So - the small problem is now identified: On few pieces, INSIDE THE HANDEL, 1 of the 2 connectors that connects the wires from the Heating element to the siliconic-cable was not crimped well. Jost use a crimp tool to fix that and all will be ok. However, before you open the handel, please ask your reseller if he allows it, or he repair it for you, so you don't void the warranty. regards, Gobi

07-28-2007, 12:14	#9 (permalink)
chiragp Cheater -Don't Deal with him- Join Date: Jan 2005 Location: U S A / GOA /CHINA Age: 44 Posts: 6,848 Member: 106367 Status: Offline Sonork: 100.1577436 Thanks Meter: 2,452	@gobi as some time in black module one register breaks [near the winding coil]or weak in solder ,just open the cover and make solder if the owner is professional and can find that may he can make solder [will post the jpg soon] thanks

07-28-2007, 13:04	#11 (permalink)
GsmRise Junior Member Join Date: Oct 2005 Location: Milky Way Posts: 18 Member: 192540 Status: Offline Thanks Meter: 0	This all is expected since production in china, nothing new, Chinese rarely care about quality control, we all know its china not Germany. GsmRise

07-28-2007, 13:50	#12 (permalink)
Gobi No Life Poster Join Date: Sep 2001 Location: GSM-TOOL Age: 52 Posts: 4,092 Member: 6328 Status: Offline Thanks Meter: 3,595	I think this kind of small problems can happen allmost everywhere on manual assembly lines, like not putting enaugh power on a crimping tool And also there was only few pieces having this contact loose ... regards, Gobi

07-28-2007, 18:36	#13 (permalink)
backbiter17 No Life Poster Join Date: Jan 2004 Location: SLOVENIA, LJUBLJANA Age: 55 Posts: 1,155 Member: 48933 Status: Offline Thanks Meter: 104	one of them is my THX to Gobis instructions problem fixed wbr,a