EX211 Flash library error 21 - GSM-Forum

aplauz · 09-14-2012, 10:37

Hello .
I can't flash Motorola Gleam EX211:

Code:

SCout 2.03. Flashing phone EX211
with firmware QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART.sfl
Transfer loader...
Flash library error 21 (0x7D4 S_BROM_DOWNLOAD_DA_FAIL)

Code:

SCout 2.03. Flashing phone EX211
with firmware QUARTZ_G_02.1A.01RPS_FLEX_QUARTZ_CN_00_005_USBUART.sfl
Flash library error 21 (0x7F0 S_BROM_GET_FW_VER_FAIL)

Original firmware:

Code:

Phone model	 
IMEI	356382040189625 
Technology	MTK2 
User code	 
Security code	 
Firmware	QUARTZ_MAINCODE_1B 
Flex version	FLEX_QUARTZ_0A_03_006 
Language pack

LOG file

Code:

[11:26:35.164] [TID:2180] [DEVICEID:65535] OFlashInit entrance (<-)
[11:26:35.164] [TID:2180] [DEVICEID:65535] Meta_Adapter_Load_Dll() - Failed to load Meta DLL.
[11:26:35.164] [TID:2180] [DEVICEID:65535] OFlashInit - CBackupRestoreNVRAM init failed.
[11:26:35.164] [TID:2180] [DEVICEID:65535] OFlashInit exit(->) (3)
[11:26:42.805] [TID:2652] [DEVICEID:65535] OFlashPreDownload entrance (<-)
[11:26:42.805] [TID:2652] [DEVICEID:65535] COFlashHandler::PreDownload - start[A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART.mzf]
[11:26:42.805] [TID:2652] [DEVICEID:65535] COFlashHandler::PreDownload - ThreadCount[0]
[11:26:52.992] [TID:2652] [DEVICEID:65535] 
[signature= mzf]
[description= Motorola ZIP File]
[foramt=2]
[security_flag=2]
[revision=1]
[file_type=1]
[custname_len=12]
[custname=MOTPRDCELLON000001]
[software_version=QUARTZ_G_02.1D.01RPS]
[flex_version=FLEX_QUARTZ_CN_00_005]
[codegroup_num=7]
[11:26:52.992] [TID:2652] [DEVICEID:65535] COFlashHandler::ParseFile - UnzipMzfFile OK[A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART.mzf]
[11:26:52.992] [TID:2652] [DEVICEID:65535] COFlashHandler::ParseFile - UnpackPath[A:/QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART]
[11:26:52.992] [TID:2652] [DEVICEID:65535] CMtkResManager - Brom_GetDLLInfo[BROM_DLL_v5.1144.00]
[11:26:52.992] [TID:2652] [DEVICEID:65535] CMtkResManager - BROM_DLL.log[C:\Program Files\GsmServer\SCout\units\MTK\BROM_DLL.log]
[11:26:53.055] [TID:2652] [DEVICEID:65535] CMtkResManager::Clear() - start
[11:26:53.055] [TID:2652] [DEVICEID:65535] CMtkResManager::UnLoadDLHandles() - start
[11:26:53.055] [TID:2652] [DEVICEID:65535] CMtkResManager::UnLoadDLHandles() - end [UsbHandleNum=0, UartHandleNum=0]
[11:26:53.055] [TID:2652] [DEVICEID:65535] CMtkResManager::Clear() - end
[11:26:53.055] [TID:2652] [DEVICEID:65535] COFlashHandler::SetMMAAFlag() - enter
[11:26:53.055] [TID:2652] [DEVICEID:65535] COFlashHandler::CountFile() - enter[InputFolder=A:/QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB]
[11:26:53.055] [TID:2652] [DEVICEID:65535] FileSearch: Can NOT find specify file [scat*.txt] in given folder:A:/QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB
[11:26:53.055] [TID:2652] [DEVICEID:65535] FileSearch: Can NOT find specify file [scat*.txt] in given folder:A:/QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB\004
[11:26:53.055] [TID:2652] [DEVICEID:65535] COFlashHandler::CountFile() - end[Num=2]
[11:26:53.055] [TID:2652] [DEVICEID:65535] COFlashHandler::SetMMAAFlag() - end[EnableMMAA=1]
[11:26:53.055] [TID:2652] [DEVICEID:65535] COFlashHandler::ParseFile - Start to load AUTH file.
[11:26:53.055] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadAuthFile - start.
[11:26:53.055] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadAuthFile - OK.[A:/QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\UART\MOTPRDCELLON000001.auth]
[11:26:53.055] [TID:2652] [DEVICEID:65535] COFlashHandler::LoadDlHandles - start[A:/QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART]
[11:26:53.071] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadROMEntries - start
[11:26:57.899] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadROMEntries - OK
[11:26:57.899] [TID:2652] [DEVICEID:65535] The [BOOTLOADER] can NOT found
[11:26:57.899] [TID:2652] [DEVICEID:65535] MTK::CheckROM: The download file list:
[11:26:57.899] [TID:2652] [DEVICEID:65535] [Disable] [BOOTLOADER] []
[11:26:57.899] [TID:2652] [DEVICEID:65535] [Enable] [ROM] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\UART\002\ROM]
[11:26:57.899] [TID:2652] [DEVICEID:65535] [Enable] [LANG_PACK_ROM] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\UART\002\LANG_PACK_ROM]
[11:26:57.899] [TID:2652] [DEVICEID:65535] [Enable] [CUSTPACK_ROM] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\UART\002\CUSTPACK_ROM]
[11:26:57.899] [TID:2652] [DEVICEID:65535] [Enable] [JUMP_TABLE] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\UART\002\JUMP_TABLE]
[11:26:57.914] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadROMEntries - start
[11:27:02.946] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadROMEntries - OK
[11:27:02.946] [TID:2652] [DEVICEID:65535] CMtkResManager::SetUSBAttr - enter
[11:27:02.946] [TID:2652] [DEVICEID:65535] CMtkResManager::SetUSBAttr - end
[11:27:02.946] [TID:2652] [DEVICEID:65535] The [BOOTLOADER] can NOT found
[11:27:02.946] [TID:2652] [DEVICEID:65535] MTK::CheckROM: The download file list:
[11:27:02.946] [TID:2652] [DEVICEID:65535] [Disable] [BOOTLOADER] []
[11:27:02.946] [TID:2652] [DEVICEID:65535] [Enable] [ROM] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB\003\ROM]
[11:27:02.946] [TID:2652] [DEVICEID:65535] [Enable] [LANG_PACK_ROM] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB\003\LANG_PACK_ROM]
[11:27:02.946] [TID:2652] [DEVICEID:65535] [Enable] [CUSTPACK_ROM] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB\003\CUSTPACK_ROM]
[11:27:02.946] [TID:2652] [DEVICEID:65535] [Enable] [JUMP_TABLE] [A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART\USB\003\JUMP_TABLE]
[11:27:02.961] [TID:2652] [DEVICEID:65535] COFlashHandler::LoadDlHandles - OK
[11:27:02.961] [TID:2652] [DEVICEID:65535] COFlashHandler::LoadDAHandles - start
[11:27:02.961] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadDAFile - start.
[11:27:02.961] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadDAFile - OK.[m_pSecurityDa=0x03062dd0][m_pAllInOneDa=0x00000000][C:\Program Files\GsmServer\SCout\units\MTK\Download_Agent\MOTPRDCELLON000001.bin]
[11:27:02.961] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadDAFile - start.
[11:27:02.961] [TID:2652] [DEVICEID:65535] CMtkResManager::LoadDAFile - OK.[m_pSecurityDa=0x03062dd0][m_pAllInOneDa=0x03065da0][C:\Program Files\GsmServer\SCout\units\MTK\Download_Agent\MTK_AllInOne_DA.bin]
[11:27:02.961] [TID:2652] [DEVICEID:65535] COFlashHandler::LoadDAHandles - end[Ret=0]
[11:27:02.961] [TID:2652] [DEVICEID:65535] COFlashHandler::ParseFile - Start to load SCERT file.
[11:27:02.977] [TID:2652] [DEVICEID:65535] COFlashHandler::ParseFile - No SCERT file with package
[11:27:02.977] [TID:2652] [DEVICEID:65535] COFlashHandler::PreDownload - parse file OK[A:\QUARTZ_G_02.1D.01RPS_FLEX_QUARTZ_CN_00_005_USBUART.mzf].
[11:27:02.977] [TID:2652] [DEVICEID:65535] COFlashHandler::PreDownload - ThreadCount[1]
[11:27:02.977] [TID:2652] [DEVICEID:65535] OFlashPreDownload exit(->) (0)
[11:27:36.789] [TID:2900] [DEVICEID:00001] OFlashDownloadAll entrance (<-)
[11:27:36.805] [TID:2900] [DEVICEID:00001] StartFlashDownloadAll -USB-intf With Security DA
[11:27:36.805] [TID:2900] [DEVICEID:00001] StartFlashDownloadAll -USB-intf With usb handle list
[11:27:36.805] [TID:2900] [DEVICEID:00001] SCERT HANDLE[0x00000000]
[11:27:36.805] [TID:2900] [DEVICEID:00001] InitFlashToolDownload: - Autoformat disable
[11:27:48.383] [TID:2900] [DEVICEID:00001] StartFlashDownloadAll: FlashDownload_ByhCOM - fail [2032]
[11:28:18.383] [TID:2900] [DEVICEID:00001] OFlashDownloadAll exit(->) (21)
[11:33:47.367] [TID:1760] [DEVICEID:00001] OFlashDownloadAll entrance (<-)
[11:33:47.383] [TID:1760] [DEVICEID:00001] StartFlashDownloadAll -USB-intf With Security DA
[11:33:47.383] [TID:1760] [DEVICEID:00001] StartFlashDownloadAll -USB-intf With usb handle list
[11:33:47.383] [TID:1760] [DEVICEID:00001] SCERT HANDLE[0x00000000]
[11:33:47.383] [TID:1760] [DEVICEID:00001] InitFlashToolDownload: - Autoformat disable
[11:34:49.821] [TID:1760] [DEVICEID:00001] StartFlashDownloadAll: FlashDownload_ByhCOM - fail [2004]
[11:35:19.821] [TID:1760] [DEVICEID:00001] OFlashDownloadAll exit(->) (21)

mcandre · 09-14-2012, 14:53

How did you switch the phone into flash mode?

NimitZ · 11-21-2013, 15:21

Hold upper right (dot) key, the one over power, and put usb cable to turned off phone.

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09-14-2012, 14:53	#2 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 40 Posts: 11,879 Member: 239548 Status: Offline Thanks Meter: 2,787	How did you switch the phone into flash mode?

11-21-2013, 15:21	#3 (permalink)
NimitZ Major Poster Join Date: May 2007 Location: Poland, Krakow Posts: 49 Member: 506107 Status: Offline Sonork: 100.1590279 Thanks Meter: 5	Hold upper right (dot) key, the one over power, and put usb cable to turned off phone.