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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Scout


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Old 09-08-2012, 16:10   #1 (permalink)
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mb 501 problem


when i receive phone form client then it shows logo.

But after flash the phone when i switch on the phone

then it shows only boot init failed.

i flashed the phone
secure_MB501_0.12.11_1.31.44_Super*******Customer_ T-Mobile.pcf

with this firmware which was written the back part of Battery.
No progress then i flash the phone again with

secure-MB501_0.12.11_1.32.24-super*******-customer.pcf

this firmware. Same result.

any Suggestions .....pls.....
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Old 09-10-2012, 07:30   #2 (permalink)
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Show flashing log and what in written on the sticker under the battery.
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Old 09-10-2012, 15:53   #3 (permalink)
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Quote:
Originally Posted by mcandre View Post
Show flashing log and what in written on the sticker under the battery.
SCout 2.01. Flashing phone "Flash MSM7201A" boot 5.13
with firmware "secure_MB501_0.12.11_1.31.44_Super*******Customer _T-Mobile.pcf"
Loading file "secure_MB501_0.12.11_1.31.44_Super*******Customer _T-Mobile.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Erasing flash memory...
Erase completed!
Flashing code group 2...
Code group 2 flashed
Verifying checksums...
Phone is being rebooted...
Device did not re-enumerate after flash operation.Please manually reconnect the device
Flash completed!


after flash phone shows only

"Bootloader Usb Init"


Any Suggestions......................
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Old 09-10-2012, 21:09   #4 (permalink)
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I asked you what was written on the sticker under the battery...?
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Old 09-11-2012, 10:02   #5 (permalink)
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Quote:
Originally Posted by mcandre View Post
I asked you what was written on the sticker under the battery...?
Backside of the phone

MB501
S/W : 1.31.44.mb501
MVTQ4 - 3334411B11

And Under the battery Sticker

SNN5843A U9VA08GMUBCU.4B
20110325 4BA8405
Model : Motbat -9 L-L-L DC100323

If need any more information please reply ...
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Old 09-11-2012, 10:45   #6 (permalink)
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I see that the version you've chosen was right. So in general case it has to bring your phone to life.
But you told earlier that phone came in "freeze on Moto logo" condition. That's why the probable reason of this issue could be hard software brick.

You can flash these higher versions:
1.32.20
1.32.21
1.32.24

If the phone won't be revived after flashing with one of these flash files, then try to revive it using J-Tag.
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