Wx345 - GSM-Forum

engakiem · 09-09-2013, 13:03

I have just flash a WX345 with the flash file from support, but the device is now stuck at the Motorola logo. I try to reflash it but it gives me this error.
"Flash library error 21"

Have any one has this issue and how do you solve it

GSM_Support · 09-12-2013, 10:34

@ engakiem,

Post here log file from the flashing operation, please.
It would spread some light at an issue you're dealing with.

Also, please sign what firmware version you've used for the flashing purposes and what firmware version phone initially had.

Best Regards
GSMServer team

engakiem · 09-15-2013, 06:30

SCout 2.11. Flashing phone MT6253
with firmware FINCH_G_09.32.02R_USB.sfl
Transfer loader...
Flashing code group 1...
Flash completed successfully

After fashing phone stuck on motorola logo

I tried to flash again and I got this error

SCout 2.11. Flashing phone MT6253
with firmware FINCH_G_09.32.02R_USB.sfl
Flash library error 21

engakiem · 09-17-2013, 22:56

Any update on this? Can this problem be fixed

09-09-2013, 13:03	#1 (permalink)
engakiem Major Poster Join Date: Feb 2007 Posts: 48 Member: 452213 Status: Offline Thanks Meter: 1	Wx345 I have just flash a WX345 with the flash file from support, but the device is now stuck at the Motorola logo. I try to reflash it but it gives me this error. "Flash library error 21" Have any one has this issue and how do you solve it

09-15-2013, 06:30	#3 (permalink)
engakiem Major Poster Join Date: Feb 2007 Posts: 48 Member: 452213 Status: Offline Thanks Meter: 1	log file SCout 2.11. Flashing phone MT6253 with firmware FINCH_G_09.32.02R_USB.sfl Transfer loader... Flashing code group 1... Flash completed successfully After fashing phone stuck on motorola logo I tried to flash again and I got this error SCout 2.11. Flashing phone MT6253 with firmware FINCH_G_09.32.02R_USB.sfl Flash library error 21

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09-12-2013, 10:34	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,008	@ engakiem, Post here log file from the flashing operation, please. It would spread some light at an issue you're dealing with. Also, please sign what firmware version you've used for the flashing purposes and what firmware version phone initially had. Best Regards GSMServer team

09-17-2013, 22:56	#4 (permalink)
engakiem Major Poster Join Date: Feb 2007 Posts: 48 Member: 452213 Status: Offline Thanks Meter: 1	Any update on this? Can this problem be fixed