Xt-910 stuck on startup logo - GSM-Forum

XpErTsGsM · 03-26-2013, 20:57

problem while flashing MOTOROLA RAZR XT 910

1 PHONE CAME STUCK ON START UP LOGO
2. AP FAST BOOT MODE ( FLASH FAILED) SHOWING IN BOOT LOADER MENU.
3. IN RECOVERY JUST SHOWING ANDROID LOGO AND AFTER FEW SEC RESTART AUTOMATICALLY

Quote:

Warning: Android in flash mode
User confirmation for flashing received
SCout 2.11. Flashing phone "Fastboot CDMA_SPYDER S"
with firmware "SPYDERIRD_U.01.26.0_SPD-IRD-21_SIGN_MEA_RETAIL.pcf" XT910 - "6.5.1_73-SPD-IRD-21" - "umts_spyder-user 2.3.5 6.5.1_73-SPD-IRD-21 1322838325 release-keys"
Preparing firmware image...OK
Flashing cdt.bin "cdt.bin_signed"...
Phone reported operation failure

ANY CLUE ????

XpErTsGsM · 04-02-2013, 17:12

scout support on vocations ?????????????? enjoying tons of beer i think ???

GSM_Support · 04-08-2013, 10:38

@ XpErTsGsM,

Do you know what had happened to the phone so it got to such state?
Are you sure phone wasn't flashed with the wrong firmware version, for example from XT912 phone model?
In case if whole "phone history" is unknown, it's quite hard to revive it.

Best Regards
GSMServer team

XpErTsGsM · 04-10-2013, 14:09

first of all happy vacations and holidays :P~ just kidding ...

when phone came to me it was in condition as i mentioned stuck on logo.. i dont know that some body flashed the wrong firmware or not. i got the same type phone before it also had the same problem same error. but on that some body flashed custom canyogenmode rom. but both cases came to me on startup logo stuck ... any way now phones are not with me .. so we should have a beer and leave the quite hard way if any next phone comes

GSM_Support · 04-13-2013, 09:45

@ XpErTsGsM,

it's always hard to revive new Android based phone models when it's "history" is unknown. Usually the phone hangs in a logo in cases when it's getting flashed with the wrong firmware. For XT910/912 usually people are flashing it with the custom firmwares from another phone models and it's not always possible to restore original one.
In any case i would recommend to ask clients whole phone history before trying to restore. Usually it saves much time.

Best Regards
GSMServer team

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04-02-2013, 17:12	#2 (permalink)
XpErTsGsM No Life Poster Join Date: May 2006 Location: XpErTs GsM ® Age: 41 Posts: 1,020 Member: 272796 Status: Offline Sonork: 1603232 Thanks Meter: 411	scout support on vocations ?????????????? enjoying tons of beer i think ???

04-08-2013, 10:38	#3 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,008	@ XpErTsGsM, Do you know what had happened to the phone so it got to such state? Are you sure phone wasn't flashed with the wrong firmware version, for example from XT912 phone model? In case if whole "phone history" is unknown, it's quite hard to revive it. Best Regards GSMServer team

04-10-2013, 14:09	#4 (permalink)
XpErTsGsM No Life Poster Join Date: May 2006 Location: XpErTs GsM ® Age: 41 Posts: 1,020 Member: 272796 Status: Offline Sonork: 1603232 Thanks Meter: 411	first of all happy vacations and holidays :P~ just kidding ... when phone came to me it was in condition as i mentioned stuck on logo.. i dont know that some body flashed the wrong firmware or not. i got the same type phone before it also had the same problem same error. but on that some body flashed custom canyogenmode rom. but both cases came to me on startup logo stuck ... any way now phones are not with me .. so we should have a beer and leave the quite hard way if any next phone comes

04-13-2013, 09:45	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 37,001 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 81,008	@ XpErTsGsM, it's always hard to revive new Android based phone models when it's "history" is unknown. Usually the phone hangs in a logo in cases when it's getting flashed with the wrong firmware. For XT910/912 usually people are flashing it with the custom firmwares from another phone models and it's not always possible to restore original one. In any case i would recommend to ask clients whole phone history before trying to restore. Usually it saves much time. Best Regards GSMServer team