Solution For E71 phone does not start up...
 

Hi..,

This is the solution for the E71 which shows the following Symptoms...

Phone does not start up when pressing power key. When pressing the power key notification light and display backlight wake up. Vibra makes one jog. Phone will take 230 mA but nothing else happens. After 30 seconds phone will power off. You can update phone software but it doesn't help anything. Phone doesn't start to test mode...

Solution..

Flash the Phone using the attached PMM erase file...
Then Flash it with latest data pakage..

tanks but where can i put this file
mcu??
ppm??
cnt??
or like other bb5
i mean in mcu ????

select it in MCU and flash the phone...

Thanks!

hello sir thanks agin fore this infoooo
but sir same problem in e66 plz uplode that pmm file plezzzzzzzzzzzz sir

for me not work.
Phone now can go in test mode
but still on start up . just VIBRATE only.

After using the Pmm File you have to Flash the phone with Latest Datapakage...

Thanks!

got 2 e66 upgrade by usb till dead can i use this file n run?

tested e66 but still same prob

Hi..,

Please Do not try this pmm file on E66 as it is desighned for E71.. I will post E66 pmm When i get it..

Thanks!

hello jafsupport how about phone start contact retailer can soft this problem i tried to format oso same problem.......:confused: My phone is E71

thanks ,hope to hear frm u asap

Can you post JAF log here...??

BR

Thanks For Helping Me.... Here The Log:


Switching to serial...
Powering the phone...
Reading...
MCU SW version: V ICPR71_08w44.2
19-11-08
RM-346
(c) Nokia
HW version: 0910
PCI version:
RFIC version:
DSP version:
APE SW Core version: 200.21.118
APE Variant version: 200.21.118200.21.118_v26
APE Test version: RM346ENO7411718211.024
Retu version: 15
Tahvo version: 22
APE HW version: 256
APE ADSP SW version: 256
Product code: 0560654
Module code:
Basic production code: 0552256
Flash code:
Order number:
Product specific data:
Long production SN: 0
ATO:
Default SN type:
IMEI plain: 35485XXXXXXXXXX
IMEI spare to net: 3A 45 58 05 02 47 16 04
IMEI SV to net: 33 45 58 05 02 47 16 44 F3
LOCK STATUS:
CONFIG KEY: 0000000000000000
PROVIDER KEY: 2440700000000000
Provider: AT&T;U.S.A. (3650)
Key Code count: 0, FBUS Code count: 0
Block 1:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Block 2:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Block 3:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Block 4:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Block 5:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Block 6:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Block 7:
Lock 1: OPEN Lock 2: OPEN Lock 3: OPEN Lock 4: OPEN Lock 5: OPEN
Searching for saved ini...
Checking for file C:\Program Files\ODEON\JAF\JAF_RM-346.ini
Saved INI not found, loading INI list...
Searching for JAF saved location of ini...
Checking path: C:\Program Files\Nokia\Phoenix\Products\\
Searching for default location of ini...
Checking path: \Products\\
Searching for JAF saved location of ini...
Checking path: C:\Program Files\Nokia\Phoenix\Products\\
No ini files found...
FILES SET FOR FLASHING:
MCU Flash file: NONE
PPM Flash file: NONE
CNT Flash file: NONE
APE Variant file: NONE
Done!
Phone Type:
FILES SET FOR FLASHING:
MCU Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118_prd.c00
PPM Flash file: NONE
CNT Flash file: NONE
APE Variant file: NONE
Phone Type:
FILES SET FOR FLASHING:
MCU Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118_prd.c00
PPM Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118_prd.v26
CNT Flash file: NONE
APE Variant file: NONE
Phone Type:
FILES SET FOR FLASHING:
MCU Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118_prd.c00
PPM Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118_prd.v26
CNT Flash file: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118.01U
APE Variant file: NONE
Fast phone flashing selected.
Manual mode selected, version can't be checked!
Booting phone...
FAST PHONE detected!
CMT Boot Data:
Asic ID: 000000010000022600010006400C192101031103
Asic Mode ID: 00
Asic EM ID: 00000B22
Asic Public ID: 07000117F8C000583CA607F43718F808D472DF06
HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE00000000
ROM ID: 4B9B75103E691FF8
CMT Boot File: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_2nd.fg
Loader version: 01.1E.00 -> Revision: 0000
Patching CMT boot step1...
Patching CMT boot step2...
Patching CMT boot step3...
CMT Boot Ready
CMT Flash ID: 004000EC <=> SAMSUNG (SEC) -> KAT00F00RA
CMT Flash Data: 00000000000000000000000000000000
CMT Loader: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_algo.fg
Loader version: 01.23.00 -> Revision: 0000
Patching CMT loader step1...
Patching CMT loader step3...
CMT Loader Ready
Operation took 0 minutes 6 seconds...
Sending CNF Data...
Sending CRT data...
Erasing...
Operation took 0 minutes 2 seconds...
Writing...
Stage 1
Sending CMT HASH for ADA
Sending CMT HASH for KEYS
Sending CMT HASH for PRIMAPP
Sending CMT HASH for RAP3NAND
Sending CMT HASH for PASUBTOC
Sending CMT PUB KEYS...
Sending CMT HASH for SOS*UPDAPP
Sending CMT HASH for SOS*DSP0
Sending CMT HASH for SOS*ISASW
Sending CMT HASH for SOS*CORE
Sending CMT HASH for SOS+ROFS
Booting phone...
FAST PHONE detected!
CMT Boot Data:
Asic ID: 000000010000022600010006400C192101031103
Asic Mode ID: 00
Asic EM ID: 00000B22
Asic Public ID: 07000117F8C000583CA607F43718F808D472DF06
HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE00000000
ROM ID: 4B9B75103E691FF8
CMT Boot File: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_2nd.fg
Loader version: 01.1E.00 -> Revision: 0000
Patching CMT boot step1...
Patching CMT boot step2...
Patching CMT boot step3...
CMT Boot Ready
CMT Flash ID: 004000EC <=> SAMSUNG (SEC) -> KAT00F00RA
CMT Flash Data: 00000000000000000000000000000000
CMT Loader: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_algo.fg
Loader version: 01.23.00 -> Revision: 0000
Patching CMT loader step1...
Patching CMT loader step3...
CMT Loader Ready
Operation took 0 minutes 6 seconds...
Sending CNF Data...
Sending CRT data...
Stage 1
FAST MODE finish!
Operation took 4 minutes 28 seconds...
Reseting phone...
PPM: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118_prd.v26
Booting phone...
FAST PHONE detected!
CMT Boot Data:
Asic ID: 000000010000022600010006400C192101031103
Asic Mode ID: 00
Asic EM ID: 00000B22
Asic Public ID: 07000117F8C000583CA607F43718F808D472DF06
HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE00000000
ROM ID: 4B9B75103E691FF8
CMT Boot File: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_2nd.fg
Loader version: 01.1E.00 -> Revision: 0000
Patching CMT boot step1...
Patching CMT boot step2...
Patching CMT boot step3...
CMT Boot Ready
CMT Flash ID: 004000EC <=> SAMSUNG (SEC) -> KAT00F00RA
CMT Flash Data: 00000000000000000000000000000000
CMT Loader: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_algo.fg
Loader version: 01.23.00 -> Revision: 0000
Patching CMT loader step1...
Patching CMT loader step3...
CMT Loader Ready
Operation took 0 minutes 5 seconds...
Erasing...
Operation took 0 minutes 0 seconds...
Writing...
Stage 1
Sending CMT HASH for SOS+ROFX
Booting phone...
FAST PHONE detected!
CMT Boot Data:
Asic ID: 000000010000022600010006400C192101031103
Asic Mode ID: 00
Asic EM ID: 00000B22
Asic Public ID: 07000117F8C000583CA607F43718F808D472DF06
HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE00000000
ROM ID: 4B9B75103E691FF8
CMT Boot File: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_2nd.fg
Loader version: 01.1E.00 -> Revision: 0000
Patching CMT boot step1...
Patching CMT boot step2...
Patching CMT boot step3...
CMT Boot Ready
CMT Flash ID: 004000EC <=> SAMSUNG (SEC) -> KAT00F00RA
CMT Flash Data: 00000000000000000000000000000000
CMT Loader: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_algo.fg
Loader version: 01.23.00 -> Revision: 0000
Patching CMT loader step1...
Patching CMT loader step3...
CMT Loader Ready
Operation took 0 minutes 6 seconds...
Stage 1
FAST MODE finish!
Operation took 2 minutes 25 seconds...
Reseting phone...
CNT: C:\Program Files\Nokia\Phoenix\Products\RM-346\200.21.118\rm346_200.21.118.01U
Booting phone...
FAST PHONE detected!
CMT Boot Data:
Asic ID: 000000010000022600010006400C192101031103
Asic Mode ID: 00
Asic EM ID: 00000B22
Asic Public ID: 07000117F8C000583CA607F43718F808D472DF06
HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE00000000
ROM ID: 4B9B75103E691FF8
CMT Boot File: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_2nd.fg
Loader version: 01.1E.00 -> Revision: 0000
Patching CMT boot step1...
Patching CMT boot step2...
Patching CMT boot step3...
CMT Boot Ready
CMT Flash ID: 004000EC <=> SAMSUNG (SEC) -> KAT00F00RA
CMT Flash Data: 00000000000000000000000000000000
CMT Loader: C:\Program Files\ODEON\JAF\Flash\RAPIDOv11_algo.fg
Loader version: 01.23.00 -> Revision: 0000
Patching CMT loader step1...
Patching CMT loader step3...
CMT Loader Ready
Operation took 0 minutes 6 seconds...
Erasing...
Operation took 0 minutes 2 seconds...
Writing...
Stage 1
Operation took 0 minutes 33 seconds...
Reseting phone...
Done!
Total time: 7 Minutes, 53 Seconds
DCT4/BB5 counter: 40038
After flash processing...
Waiting for phone to boot...
Failed! Aborting!


Wat is my phone problem?:confused: Still Phone Start up Contact retailer.....?

need pmm for e66 thanks

I mean the self test log...

Thanks!