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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BB5BOX Products > BB5BOX


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Old 10-08-2007, 11:13   #1 (permalink)
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About 7390 Unlocking


I try to unlock 7390.... but no result !! I tried it on 3 phones but it's same. I'm sure that testpoints are corect and good connecting. The box sais that testpoints are ok, try to unlock it, but CAN'T !!! WHY ?????

Has anybody unlock this phone or not ?
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Old 10-10-2007, 20:54   #2 (permalink)
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same problem to me. What error you got?
Seems no one has unlocked 7390 with this box
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Old 10-11-2007, 08:12   #3 (permalink)
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On our test phone is working well.
Post a log.
Post full details about Flash Chip from phone.
With posts like "I can't ....", "Not working anything .." we cannot help you more ...
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Old 10-11-2007, 11:44   #4 (permalink)
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Quote:
Originally Posted by BB5box.org View Post
On our test phone is working well.
Post a log.
Post full details about Flash Chip from phone.
With posts like "I can't ....", "Not working anything .." we cannot help you more ...
we not say "I can't..." and we not say "not working anything...". So I think these words were addressed not to our topic
Since I gave the phone back to customer I can't check what type of flash it was. But maybe you could tell us which type of flash was in your test phone?
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Old 10-11-2007, 14:31   #5 (permalink)
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just got another 7390. Flash is:
SEC713KG75
K4M64163PK
Tried without power and with powered from external supply box. It shows me TP picture but no ability to connect testpoint. Always get same error:

Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-140
Version: V_03.84_23-10-06_RM-140_(c)_Nokia
IMEI: 353xxxxxxxxxxxxxxx
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 3 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Set Full Factory Defaults ...
Reset phone ...
Reset phone in TEST mode ...
Full Factory Defaults set OK
Skip autobackup of PM 308
Autobackup file:
RM-140_353xxxxxxxxxxxxx_Locked_Keycnt_3_Fbuscnt_0__V_ 03.84_23-10-06_RM-140_(c)_Nokia.bin
already exist
Auto Write PM 308 procedure started
Searching for backup file with lowest FBUS count ...
Finded backup file: RM-140_353xxxxxxxxxxxxxx_Locked_Keycnt_3_Fbuscnt_0__V _03.84_23-10-06_RM-140_(c)_Nokia.bin
Writting PM Field 308 Subfield 1 with length 8192 bytes
Reset phone ...
PM Field 308 Subfield 1 written OK
Reading SP Locks after Auto Write PM 308 ...
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 3 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Checking if model/version is supported for unlock ...
Please connect testpoints
ERROR: 11140002
ERROR: Connection with phone was lost!
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Old 10-11-2007, 16:49   #6 (permalink)
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disabled "test connection with phone" and now after making testpoint get this. BTW same was happening with the first 7390 just older BB5box sw has no option "test connection with phone". Here is log:

Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-140
Version: V_03.84_23-10-06_RM-140_(c)_Nokia
IMEI: 353xxxxxxxxxxxxxxxx
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 3 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Set Full Factory Defaults ...
Reset phone ...
Reset phone in TEST mode ...
Full Factory Defaults set OK
Skip autobackup of PM 308
Autobackup file:
RM-140_353xxxxxxxxxxxxx_Locked_Keycnt_3_Fbuscnt_0__V_ 03.84_23-10-06_RM-140_(c)_Nokia.bin
already exist
Auto Write PM 308 procedure started
Searching for backup file with lowest FBUS count ...
Finded backup file: RM-140_353xxxxxxxxxxxxx_Locked_Keycnt_3_Fbuscnt_0__V_ 03.84_23-10-06_RM-140_(c)_Nokia.bin
Writting PM Field 308 Subfield 1 with length 8192 bytes
Reset phone ...
PM Field 308 Subfield 1 written OK
Reading SP Locks after Auto Write PM 308 ...
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 3 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Checking if model/version is supported for unlock ...
Please connect testpoints
Testpoints connected OK
Keep Testpoints connected until unlock finish!
Unlocking phone ...
Try number: 1
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 2
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 3
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 4
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 5
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 6
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 7
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 8
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 9
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 10
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Unlock fail. Please try again.
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Old 10-13-2007, 11:03   #7 (permalink)
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Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-140
Version: V_03.84_23-10-06_RM-140_(c)_Nokia
IMEI: 353639014251142
SP LOCK status:
Config Key: 2341500000000000
Block 1: CLOSED Type 5 Data: 23415F
Keyboard wrong codes counter: 0 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Set Full Factory Defaults ...
Reset phone ...
Reset phone in TEST mode ...
Full Factory Defaults set OK
Skip autobackup of PM 308
Autobackup file:
RM-140_353639014251142_Locked_Keycnt_0_Fbuscnt_0__V_0 3.84_23-10-06_RM-140_(c)_Nokia.bin
already exist
Auto Write PM 308 procedure started
Searching for backup file with lowest FBUS count ...
Finded backup file: RM-140_353639014251142_Locked_Keycnt_0_Fbuscnt_0__V_0 3.84_23-10-06_RM-140_(c)_Nokia.bin
Writting PM Field 308 Subfield 1 with length 8192 bytes
Reset phone ...
PM Field 308 Subfield 1 written OK
Reading SP Locks after Auto Write PM 308 ...
SP LOCK status:
Config Key: 2341500000000000
Block 1: CLOSED Type 5 Data: 23415F
Keyboard wrong codes counter: 0 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Checking if model/version is supported for unlock ...
Please connect testpoints
Testpoints connected OK
Keep Testpoints connected until unlock finish!
Unlocking phone ...
Try number: 1
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 2
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 3
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 4
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 5
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 6
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 7
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 8
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 9
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 10
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Unlock fail. Please try again.

the same problem with me i can't unlock 7390......it connects only on lower version of bb5box in newer version it can't...why bb5box team....??????
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Old 10-13-2007, 11:55   #8 (permalink)
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version is not problem. You can always downgrade. Problem is that even v3.84 it can't unlock
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Old 10-15-2007, 19:32   #9 (permalink)
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no reply - bad support
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Old 10-23-2007, 15:57   #10 (permalink)
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for me problem always the same
flash
SEC713KG75
K4M64163PK

log
Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-140
Version: V_03.84_23-10-06_RM-140_(c)_Nokia
IMEI: 35363901686xxxx
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 2 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Set Full Factory Defaults ...
Reset phone ...
Reset phone in TEST mode ...
Full Factory Defaults set OK
Skip autobackup of PM 308
Autobackup file:
RM-140_35363901686xxxx_Locked_Keycnt_2_Fbuscnt_0__V_0 3.84_23-10-06_RM-140_(c)_Nokia.bin
already exist
Auto Write PM 308 procedure started
Searching for backup file with lowest FBUS count ...
Finded backup file: RM-140_35363901686xxxx_Locked_Keycnt_2_Fbuscnt_0__V_0 3.84_23-10-06_RM-140_(c)_Nokia.bin
Writting PM Field 308 Subfield 1 with length 8192 bytes
Reset phone ...
PM Field 308 Subfield 1 written OK
Reading SP Locks after Auto Write PM 308 ...
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 2 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Checking if model/version is supported for unlock ...
Please connect testpoints
Testpoints connected OK
Keep Testpoints connected until unlock finish!
Unlocking phone ...
Try number: 1
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 2
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 3
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 4
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 5
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 6
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 7
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 8
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 9
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 10
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Unlock fail. Please try again.

resistor is soldered
tp 100% ok
need help
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Old 10-24-2007, 16:25   #11 (permalink)
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Quote:
Originally Posted by kwitek View Post
for me problem always the same
flash
SEC713KG75
K4M64163PK

log
Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-140
Version: V_03.84_23-10-06_RM-140_(c)_Nokia
IMEI: 35363901686xxxx
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 2 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Set Full Factory Defaults ...
Reset phone ...
Reset phone in TEST mode ...
Full Factory Defaults set OK
Skip autobackup of PM 308
Autobackup file:
RM-140_35363901686xxxx_Locked_Keycnt_2_Fbuscnt_0__V_0 3.84_23-10-06_RM-140_(c)_Nokia.bin
already exist
Auto Write PM 308 procedure started
Searching for backup file with lowest FBUS count ...
Finded backup file: RM-140_35363901686xxxx_Locked_Keycnt_2_Fbuscnt_0__V_0 3.84_23-10-06_RM-140_(c)_Nokia.bin
Writting PM Field 308 Subfield 1 with length 8192 bytes
Reset phone ...
PM Field 308 Subfield 1 written OK
Reading SP Locks after Auto Write PM 308 ...
SP LOCK status:
Config Key: 2720100000000000
Block 1: CLOSED Type 5 Data: 27201F
Keyboard wrong codes counter: 2 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reset phone in TEST mode ...
Checking if model/version is supported for unlock ...
Please connect testpoints
Testpoints connected OK
Keep Testpoints connected until unlock finish!
Unlocking phone ...
Try number: 1
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 2
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 3
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 4
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 5
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 6
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 7
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 8
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 9
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number: 10
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Unlock fail. Please try again.

resistor is soldered
tp 100% ok
need help
i unlock this 7390 by ''other'' box with no problem ,please update bb5box for this model
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Old 10-29-2007, 09:40   #12 (permalink)
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Quote:
Originally Posted by kwitek View Post
i unlock this 7390 by ''other'' box with no problem ,please update bb5box for this model
What was it?
I had big problem to unlock 7390 and 3110c with this box, so I might find better solution
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Old 11-09-2007, 14:25   #13 (permalink)
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Quote:
Originally Posted by JC_BY View Post
What was it?
I had big problem to unlock 7390 and 3110c with this box, so I might find better solution
Just plug in the ACP-12 into the box, or give the box external power.
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Old 11-09-2007, 17:41   #14 (permalink)
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Quote:
Originally Posted by Deimantas View Post
Just plug in the ACP-12 into the box, or give the box external power.
hahahah. plug in charger and will be possibility to have dead phone Deimantas have you unlocked any 7390 using this box?
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Old 11-25-2007, 21:52   #15 (permalink)
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Quote:
Originally Posted by audi_tt View Post
hahahah. plug in charger and will be possibility to have dead phone Deimantas have you unlocked any 7390 using this box?
I think there are not all flash supported by this box. I killed one 7390 after many tries to unlock it. I always got these errors 08, 55, 07, 02.
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