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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BB5BOX Products > BB5BOX

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Old 12-23-2007, 18:33   #1 (permalink)
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BB5 BOX problem help?can't connect to phone


My bb5 box cant read phone info.It can update.The cable i have check.it is ok.here is the log .i use V030.THANKS TO HELP ME..


----- Operation: READ PHONE INFO Date: 23-12-2007 Time: 16:10:40 -------
Connecting to BB5 Box ...
Searching for phone ...
ERROR: Cannot detect phone on FBUS interface

------ Operation: UPDATE BOX FIRMWARE Date: 23-12-2007 Time: 16:10:48 -------
Read BB5 Box serial number ...
Authenticate with support server ...
Cannot connect to activation server
Please check your internet connection
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Old 12-23-2007, 19:03   #2 (permalink)
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Make sure fone is in TEST MODE or LOCAL MODE and try again to update ur box sometimes has a problem between ur conection with box server

BR,
Tito Millo
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