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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 06-14-2019, 08:58   #31 (permalink)
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use version 4021

im test start Alcatel exe same situation

redowload software from alternative link same eror i love my microbox and my old red box

Last edited by toma2; 06-14-2019 at 09:05.
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Old 06-14-2019, 09:07   #32 (permalink)
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Please post a screenshot of the software with the error

Thank you,
MB Coder
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Old 06-14-2019, 09:15   #33 (permalink)
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https://dox.abv.bg/download?id=f34801bd91

this is log

https://dox.abv.bg/download?id=d022f30599

Last edited by toma2; 06-14-2019 at 09:20.
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Old 06-14-2019, 09:36   #34 (permalink)
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why you cut the screenshot with the error?

Please make just one screenshot with the error and FULL software

Thx
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Old 06-14-2019, 09:52   #35 (permalink)
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this is
https://dox.abv.bg/download?id=ca3b16206c
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Old 06-14-2019, 09:55   #36 (permalink)
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You are not synked with server for support. Click Synk with server then retry. If this don't work open a samsung single software and do synk with server first. You don't need to cover the SN so we can check.

WBR,
gsm9l
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Old 06-14-2019, 10:05   #37 (permalink)
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i use mu micro box every day now chek all single exe same report 12:04:22 > SYNC WITH SERVER: START!
12:04:22 > Reading ACTIVATIONS: OK!
12:04:23 > Checking server 1: OK!
12:04:23 > Connecting to server: OK!
12:04:24 > Asking server for access: ERROR! NOT ACCEPTED!
12:04:24 > YOUR SOFTWARE VERSION IS OLD! PLEASE GO TO SUPPORT AND TAKE LATEST SOFTWARE!
12:04:24 > Disconnecting from server: OK!
12:04:25 > SYNC WITH SERVER: END!

this is log from Samsung 2002 exe
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Old 06-14-2019, 10:22   #38 (permalink)
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Extract this in a new unused folder: http://www.micro-box.com/download.ph...&path=software

Restart PC then run the software as admin and retry.

WBR,
gsm9l
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Old 06-14-2019, 10:31   #39 (permalink)
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now test bro from Bulgaria

2:33:18 > SYNC WITH SERVER: START!
12:33:18 > Reading ACTIVATIONS: OK!
12:33:19 > Checking server 1: OK!
12:33:20 > Connecting to server: OK!
12:33:22 > Asking server for access: ERROR! NOT ACCEPTED!
12:33:22 > YOUR SOFTWARE VERSION IS OLD! PLEASE GO TO SUPPORT AND TAKE LATEST SOFTWARE!
12:33:22 > Disconnecting from server: OK!
12:33:22 > SYNC WITH SERVER: END!
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Old 06-14-2019, 10:37   #40 (permalink)
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Quote:
Originally Posted by toma2 View Post
now test bro from Bulgaria

2:33:18 > SYNC WITH SERVER: START!
12:33:18 > Reading ACTIVATIONS: OK!
12:33:19 > Checking server 1: OK!
12:33:20 > Connecting to server: OK!
12:33:22 > Asking server for access: ERROR! NOT ACCEPTED!
12:33:22 > YOUR SOFTWARE VERSION IS OLD! PLEASE GO TO SUPPORT AND TAKE LATEST SOFTWARE!
12:33:22 > Disconnecting from server: OK!
12:33:22 > SYNC WITH SERVER: END!
You're version is acting as an older version. Something happen on your computer. Try on another computer with actual version from the link I provided. Or we can arrange a team viewer session if you send me by PM the user / pass.

WBR,
gsm9l
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Old 06-14-2019, 10:45   #41 (permalink)
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chek private mesege i send detail
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Old 06-14-2019, 11:12   #42 (permalink)
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nomber 1 supoort all my problems gone in hell i love Microbox
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Old 06-14-2019, 11:20   #43 (permalink)
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Enjoy using Micro-Box











WBR,
gsm9l
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Old 06-16-2019, 03:41   #44 (permalink)
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i did it as you said and still keep saying this
22:39:33 > SYNC WITH SERVER: START!
22:39:34 > Reading ACTIVATIONS: OK!
22:39:35 > Checking server 1: OK!
22:39:36 > Connecting to server: OK!
22:39:38 > Asking server for access: ERROR! NOT ACCEPTED!
22:39:38 > YOUR SOFTWARE VERSION IS OLD! PLEASE GO TO SUPPORT AND TAKE LATEST SOFTWARE!
22:39:38 > Disconnecting from server: OK!
22:39:39 > SYNC WITH SERVER: END!
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Old 06-16-2019, 14:28   #45 (permalink)
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09:04:29 > READING DEVICE INFO: START!
09:04:29 > Reading MICRO-BOX SERIAL NUMBER: OK!
09:04:29 > Reading MICRO-BOX VERSION: OK!
09:04:30 > Reading ACTIVATIONS: OK!
09:04:34 > MICRO-BOX INFO:
09:04:41 > SERIAL NUMBER: CE753490B27595DF
09:04:41 > VERSION: 75
09:04:41 > BOOT VERSION: 50
09:04:41 > SUPPORT:
09:04:41 > VALID UNTIL: 2021-06-15
09:04:41 > ACTIVATIONS:
09:04:41 > ALCATEL: YES
09:04:42 > BLACKBERRY: YES
09:04:42 > HTC: YES
09:04:42 > LG: NO
09:04:42 > SAGEM: YES
09:04:42 > MEP0: NO
09:04:42 > 1_YEAR_FULL: NO
09:04:42 > CREDIT:
09:04:42 > USED: 0,00
09:04:42 > LIMIT: 0,00
09:04:42 > CREDIT SPECIAL:
09:04:42 > USED: 0
09:04:42 > LIMIT: 10
09:04:42 > READING DEVICE INFO:


problem fix thank microbox team now waiting for the credits
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