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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 11-20-2016, 12:54   #1 (permalink)
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Extend support on infinitybox activated microbox[ANSWERED]

hi , I have microbox full activated on infinity-box ,tried to purchase 2 years support in official microbox website
it says
nvalid Box ID 00xxxxxxxD
please try again

I tried also : xxxxxxxD which is my Infinitybox SN

what is wrong !!!

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Old 11-20-2016, 15:24   #2 (permalink)
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Are doing one error, read:

In INFINITY and ***** , can ONLY buy 1YEAR FULL activation this = ALL ACTIVATION + 1 YEAR SUPPORT , and after 1 year need buy again 1 YEAR FULL
So you need of buy 1 year Full Support.

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