Lenovo Vibe C Wong Code
 

Hi.

I have sent PM's to both julvir and allumts without response, so I am posting my issue here.

I submitted a request for an unlock code for a Lenovo A2020A40 consuming one credit. The supplied unlock code was 16 digits long. My customer claimed the device would only accept 8 digits, so I told my customer to enter only the first 8 digits. The customer claimed this failed. I then submitted a request for an unlock code for a Lenovo Vibe C using the same IMEI to see if the supplied unlock code would be different. This once again consumed one credit, but the supplied unlock code was the same.

I then requested my customer supply a video showing that the device will not accept a 16 digit code, and does not unlock using the first 8 digits. My customer has uploaded this video to YouTube, and I have already sent the link to julvir in a PM.

Could someone please provide a solution to this issue?

BR

Des

Hello, since you write me in PM i cannot help you.

Anyway, please post here exact Imei, model itc...(Full Log) for to see our coder.

If is Wrong code no there's any problem for 1 credit, but not try more.

Waiting you Full Log instead of a lot of words.

Br
allumts

Hi.

I already supplied the full log in the PM I sent to you. I'm not comfortable posting my customers IMEI in a public forum. If you are unable to provide support via PM, could you please provide an alternative method of providing the information you require privately?

BR

Des

yes i've you pm with log, but need of wait becouse here is hollyday time, so need of wait end of next weeck for ceck you problem, try of understand:

Br
allumts