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Old 09-03-2020, 21:44   #1 (permalink)
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Join Date: Oct 2015
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Help me consumed the credits [Answered]


Help consumed my credits, I was doing the process and at the end of the operation my internet crashed and I did not finish it but if the credits were deducted, what could I do please z3x team

Operation: Read Codes via Server
Selected model: SM-A105M
Software version: 41.0

Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A105M
Android version: 9
PDA version: A105MUBS5ATC1
CSC version: A105MOWA5ATC1
Phone version: A105MUBS5ATC1
Product code: SM-A105MZKMCHL
CSC country code: Chile
CSC sales code: CHL
Phone SN: R58M75A9E9Y
IMEI: 359310100677087
HW version: MP 0.300
RF cal date: 20190717
Chip name: EXYNOS7884B
Modem board: SHANNON327
Security patch: 2020-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer...

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Old 09-04-2020, 11:36   #2 (permalink)
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Join Date: Aug 2016
Posts: 2,344
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Quote:
Originally Posted by elchinoalex View Post
Help consumed my credits, I was doing the process and at the end of the operation my internet crashed and I did not finish it but if the credits were deducted, what could I do please z3x team

Operation: Read Codes via Server
Selected model: SM-A105M
Software version: 41.0

Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A105M
Android version: 9
PDA version: A105MUBS5ATC1
CSC version: A105MOWA5ATC1
Phone version: A105MUBS5ATC1
Product code: SM-A105MZKMCHL
CSC country code: Chile
CSC sales code: CHL
Phone SN: R58M75A9E9Y
IMEI: 359310100677087
HW version: MP 0.300
RF cal date: 20190717
Chip name: EXYNOS7884B
Modem board: SHANNON327
Security patch: 2020-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer...



Hello, if you have had problems with the internet connection timeout you can repeat the network unblocking operation with the same ip address of the internet connection, the same sn card of the z3x box and the same phone and imei that you tried to unlock the network on the first attempt, you will not be charged and your credits deducted again.

In case, check your credit history if the timeout of the internet connection has caused the loss of credits.

for credit refunds send an email to [email protected] with the log of the phone imei unlocking operation and your z3x account username, they will refund the lost credits.

Read the thread on what I wrote above, refund credit and credit issue


https://forum.gsmhosting.com/vbb/12570835-post2.html

Last edited by amleto90; 09-04-2020 at 12:52.
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