Help my smart card damaged and serial number erased [Answered] - GSM-Forum

wisincell · 01-08-2021, 09:04

HELLO MY SMART CARD IS DAMAGED BUT THE SERIAL HAS DELETED AS I CAN SEE THE SERIAL I WAS USING IT UNTIL A LITTLE AGE DOWNLOAD SOME THINGS FROM THE SERVER BOTH FIRMWARE AND SAMSUNG TOOL PRO UPDATES BUT THE BOX STOPS WORKING SMART CARD IN OTHER INTERFACES AND IS THE SMART PLEASE HELPPPP DAMAGED ?????:confuso:

Z3X · 01-09-2021, 09:52

Hello. First you need to get your card serial. Do you have credits account that used with this login? Or may be you still have invoice for z3x card? And do you try repair dead card using shell?

hamat · 01-09-2021, 11:29

Hello z3x team i have a z3x box with activation but system cant detect egate pls can u transfer all the activation to another box or do i buy empty egate and give u both serial number pls help me out

Z3X · 01-09-2021, 12:04

After you receive Z3X Replacement Smart-Card, you have to contact Z3X developers team - create a request here

In your request you should indicate:

serial numbers of both old and new smart-card
activations which must be moved
date of successful work done of damaged smart-card using credits (sever connect)
or, if you don't have a credit account, date of last action downloading (firmware, program updates)
and as well add a picture of Z3X box/dongle and damaged smart-card.

01-08-2021, 09:04	#1 (permalink)
wisincell Junior Member Join Date: Jan 2021 Location: cuba Age: 34 Posts: 2 Member: 2977142 Status: Offline Thanks Meter: 0	Help my smart card damaged and serial number erased [Answered] HELLO MY SMART CARD IS DAMAGED BUT THE SERIAL HAS DELETED AS I CAN SEE THE SERIAL I WAS USING IT UNTIL A LITTLE AGE DOWNLOAD SOME THINGS FROM THE SERVER BOTH FIRMWARE AND SAMSUNG TOOL PRO UPDATES BUT THE BOX STOPS WORKING SMART CARD IN OTHER INTERFACES AND IS THE SMART PLEASE HELPPPP DAMAGED ?????:confuso:

01-09-2021, 09:52	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,903 Member: 706257 Status: Offline Thanks Meter: 5,042	Hello. First you need to get your card serial. Do you have credits account that used with this login? Or may be you still have invoice for z3x card? And do you try repair dead card using shell?

01-09-2021, 11:29	#3 (permalink)
hamat Freak Poster Join Date: Dec 2015 Location: BENIN NIGERIA Posts: 312 Member: 2502646 Status: Offline Sonork: 100.1581304 Thanks Meter: 34	Hello z3x team i have a z3x box with activation but system cant detect egate pls can u transfer all the activation to another box or do i buy empty egate and give u both serial number pls help me out

01-09-2021, 12:04	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,903 Member: 706257 Status: Offline Thanks Meter: 5,042	After you receive Z3X Replacement Smart-Card, you have to contact Z3X developers team - create a request here In your request you should indicate: serial numbers of both old and new smart-card activations which must be moved date of successful work done of damaged smart-card using credits (sever connect) or, if you don't have a credit account, date of last action downloading (firmware, program updates) and as well add a picture of Z3X box/dongle and damaged smart-card.