GSM-Forum - If you have it voided (0x01(void)), then you can't unlock this phone using sever

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If you have it voided (0x01(void)), then you can't unlock this phone using sever

Hi guys!!!
I would like to know why you say that: "If you have it voided (0x01(void)), then you can't unlock this phone using sever."

Why if it is Warranty Void: 1 (0x0500) it doesnt work?
I'm having this issue right now with my SM-G390F.
The phone is Warranty Void: 1 (0x0500) and I can't unlock it:

LOG:

Code:

UNLOCK INSTRUCTIONS:

Unlocking with original MSL code:

Warning! Knox warranty must be active (0x00)!

If you have it voided (0x01(void)), then you can't unlock this phone with MSL.

1. Phone must be powered on.

2. Type *#0808# and select 'DM+ACM+ADB'.

3. Run dialer and type *#0*# (service mode will apear).

4. Connect the phone to USB cable, choose correct COM port in port settings.

5. Press 'Unlock' button.

6. Paste MSL code in new opened window and press 'OK'.
 

Reading codes using sever: 

Warning! Knox warranty must be active (0x00)!

If you have it voided (0x01(void)), then you can't unlock this phone using sever.

1. Power on the phone.

2. Type *#0808# and select 'DM+MODEM+ADB'.

3. Connect the phone to PC with USB cable, install drivers if needed.

4. Press 'Read Codes via server' button, write your login and password in window if it will apear.

(Login and password will be saved as default after first input and can be changed in settings) 
 

Operation: Read Codes via Server

Selected model: SM-G390F

Software version: 29.9
 

Checking Login and Password... OK

Ballance: 30 crd.

You have 30 credit(s) left. This opreratin takes 5 credits.Continue? Yes

Searching Samsung modem... detected COM81

Reading phone info... OK

Model: SM-G390F

AP version: G390FXXU1AQB7

CSC version: G390FOXA1AQB7

CP version: G390FXXU1AQB7

Product code: DBT

Phone SN: R58J5XXXXXX

Unique number: CQ3003XXXXXXXXX

Searching Samsung diag port... detected COM80

Reading phone info... error (0)

Check phone connection or KNOX WARRANTY VOID is 0x1

Done with Samsung Tool PRO v.29.9

Can some one help me?

post photo your download mode

Quote:

Originally Posted by wutangclan33 (Post 12800929)

post photo your download mode

https://goo.gl/V5MUho

your phone have void 0x1 bro
should
current binary: official
system status: official
warranty void: 0

Quote:

Originally Posted by wutangclan33 (Post 12800939)

your phone have void 0x1 bro
should
current binary: official
system status: official
warranty void: 0

But I cant unlock the phone.
Look at the next log:

Code:



  UNLOCK INSTRUCTIONS:

    Unlocking with original MSL code:

    Warning! Knox warranty must be active (0x00)!

    If you have it voided (0x01(void)), then you can't unlock this phone with MSL.

  1. Phone must be powered on.

  2. Type *#0808# and select 'DM+ACM+ADB'.

  3. Run dialer and type *#0*# (service mode will apear).

  4. Connect the phone to USB cable, choose correct COM port in port settings.

  5. Press 'Unlock' button.

  6. Paste MSL code in new opened window and press 'OK'.

  

    Reading codes using sever:  

    Warning! Knox warranty must be active (0x00)!

    If you have it voided (0x01(void)), then you can't unlock this phone using sever.

  1. Power on the phone.

  2. Type *#0808# and select 'DM+MODEM+ADB'.

  3. Connect the phone to PC with USB cable, install drivers if needed.

  4. Press 'Read Codes via server' button, write your login and password in window if it will apear.

    (Login and password will be saved as default after first input and can be changed in settings) 
 

Operation: Read Codes via Server

Selected model: SM-G390F

Software version: 29.9
 

Checking Login and Password... OK

Ballance: 30 crd.

You have 30 credit(s) left. This opreratin takes 4 credits.Continue?  Yes

Searching Samsung modem... detected COM81

Reading phone info... OK

Model: SM-G390F

AP version: G390FXXU1AQI3

CSC version: G390FOXA1AQI2

CP version: G390FXXU1AQI2

Product code: DBT

Phone SN: R58J5XXXXXX

Unique number: CQ3003XXXXXXXXX

Searching Samsung diag port... detected COM80

Reading phone info... error (0)

Check phone connection or KNOX WARRANTY VOID is 0x1

Done with Samsung Tool PRO v.29.9

Why it doesnt unlock it? :confused:

i know ur log bro
ur phone have KNOX WARRANTY VOID is 0x1
can't unlock with z3x pro
can be unlocked using server with imei number
search on google "unlock network by imei"

KNOX WARRANTY VOID is 0x1
https://s5.postimg.org/8t5ys2dfb/void.jpg

Quote:

Originally Posted by wutangclan33 (Post 12800951)

I have already wrote to Swisscom which is the phone's provider and they sent me an unlock code but it doesnt work. Then I wrote them back telling that the unlcok code didnt work so they wrote me back the next:

https://goo.gl/VZ7mHn

So If I request an unlock code by imei from a third party unlock service, that code should work fine?

I have already asked a local unlock service, I have explainied them what happened and they told me the next: "Good morning, sorry but for those devices with alterations at knox level there is no solution currently"

So I dont know what to do. :confused:

Why phones that have it voided (0x01(void)), then you can't be unlocked using sever neither MSL unlock code? :confused:

Quote:

Originally Posted by dislorth (Post 12800909)

Code:

UNLOCK INSTRUCTIONS:

Unlocking with original MSL code:

Warning! Knox warranty must be active (0x00)!

If you have it voided (0x01(void)), then you can't unlock this phone with MSL.

1. Phone must be powered on.

2. Type *#0808# and select 'DM+ACM+ADB'.

3. Run dialer and type *#0*# (service mode will apear).

4. Connect the phone to USB cable, choose correct COM port in port settings.

5. Press 'Unlock' button.

6. Paste MSL code in new opened window and press 'OK'.
 

Reading codes using sever: 

Warning! Knox warranty must be active (0x00)!

If you have it voided (0x01(void)), then you can't unlock this phone using sever.

1. Power on the phone.

2. Type *#0808# and select 'DM+MODEM+ADB'.

3. Connect the phone to PC with USB cable, install drivers if needed.

4. Press 'Read Codes via server' button, write your login and password in window if it will apear.

(Login and password will be saved as default after first input and can be changed in settings) 
 

Operation: Read Codes via Server

Selected model: SM-G390F

Software version: 29.9
 

Checking Login and Password... OK

Ballance: 30 crd.

You have 30 credit(s) left. This opreratin takes 5 credits.Continue? Yes

Searching Samsung modem... detected COM81

Reading phone info... OK

Model: SM-G390F

AP version: G390FXXU1AQB7

CSC version: G390FOXA1AQB7

CP version: G390FXXU1AQB7

Product code: DBT

Phone SN: R58J5XXXXXX

Unique number: CQ3003XXXXXXXXX

Searching Samsung diag port... detected COM80

Reading phone info... error (0)

Check phone connection or KNOX WARRANTY VOID is 0x1

Done with Samsung Tool PRO v.29.9

Can some one help me?

Pm

Sent from my SM-A500G using Tapatalk

Quote:

Originally Posted by arpithutch (Post 12802128)

Pm

Sent from my SM-A500G using Tapatalk

Done dude :)
I have already PM you