LG X520HM unlock not done and credits taken [Answered] - GSM-Forum

tavoonly · 05-06-2021, 16:30

Hi... I got this phone for unlocking. The process started but did not finish well, the phone is stuck in red light and does not turns on. I try the unlocking process againg but my 10 credits were taken even when the phone was not unlock and now it is not turning on

Code:

6/5/2021 09:19:42: LG 2-3G Tool v9.82
6/5/2021 09:19:42: supported models: 1737
6/5/2021 09:19:42: 
6/5/2021 09:20:00: Model: LG X520HM
6/5/2021 09:20:00: Port: COM74
6/5/2021 09:20:00: Operation: Direct Unlock
6/5/2021 09:20:00: 
6/5/2021 09:20:01: Checking Login and Password...
6/5/2021 09:20:17: OK
6/5/2021 09:20:17: Ballance:
6/5/2021 09:20:17: 15 crd.
6/5/2021 09:20:19: You have 15 credit(s) left. This operation takes 10 credits.Continue?
6/5/2021 09:20:19:  Yes
6/5/2021 09:20:19: Model name: LM-X520HM
6/5/2021 09:20:19: Software verion: X520HM20p
6/5/2021 09:20:19: Android verion: 10
6/5/2021 09:20:19: Target operator: LAO
6/5/2021 09:20:19: Target country: COM
6/5/2021 09:20:19: Chipset: mt6765
6/5/2021 09:20:19: IMEI: 355472100469628
6/5/2021 09:20:19: Serial: 968GAN68B7C104HDD
6/5/2021 09:20:20: Reading data from phone...
6/5/2021 09:20:21: OK
6/5/2021 09:20:21: Searching server...
6/5/2021 09:20:23: OK
6/5/2021 09:20:23: Waiting for server answer...
6/5/2021 09:20:25: OK
6/5/2021 09:20:25: Executing...
6/5/2021 09:20:41: Laf cmd info: send LAF_CMD_INFO, retry #1
6/5/2021 09:20:52: Laf cmd info: send LAF_CMD_INFO, retry #2
6/5/2021 09:21:03: Laf cmd info: send LAF_CMD_INFO, retry #3
6/5/2021 09:21:03: Laf cmd error: LAF_CMD_INFO could not write.
6/5/2021 09:21:03: Elapsed: 45 secs. --> (v9.82)
6/5/2021 09:21:03:  
6/5/2021 09:23:04: Model: LG X520HM
6/5/2021 09:23:04: Port: COM24
6/5/2021 09:23:04: Operation: Direct Unlock
6/5/2021 09:23:04: 
6/5/2021 09:23:06: Checking Login and Password...
6/5/2021 09:23:08: OK
6/5/2021 09:23:08: Ballance:
6/5/2021 09:23:08: 5 crd.
6/5/2021 09:23:08: Not enough credits

Z3X · 05-06-2021, 18:45

Hello. Refunded. Try to charge phone and then enter download.

tavoonly · 05-06-2021, 21:48

Quote:

Originally Posted by Z3X

Hello. Refunded. Try to charge phone and then enter download.

I put the phone to charge but the red bulb (led) is still just on and the phone does not turn on. I've tried with keys combinations and nothing.-

tavoonly · 05-07-2021, 15:27

Dear support team;

How can I get the phone back to its normal state?

Z3X · 05-07-2021, 15:34

Quote:

Originally Posted by tavoonly

Dear support team;

How can I get the phone back to its normal state?

You can use easy jtag for unbrick your phone. Flash lastest firmware directly to memory ic.

tavoonly · 05-07-2021, 15:38

Quote:

Originally Posted by Z3X

You can use easy jtag for unbrick your phone. Flash lastest firmware directly to memory ic.

The issue is that the latest firm available is X520HM20c and according the log the one that the phone has is X520HM20p. So, I am afraid to mess even more the phone and what about the unlocking software, does it make any backup in order to get it back to normal?

Z3X · 05-07-2021, 16:14

If phone dont have download mode, you cannot restore any backup.

tavoonly · 05-07-2021, 16:21

Quote:

Originally Posted by Z3X

If phone dont have download mode, you cannot restore any backup.

right, I got your point. But Is there anyway to get the backup into the phone through isp connection?

Z3X · 05-07-2021, 17:20

Quote:

Originally Posted by tavoonly

right, I got your point. But Is there anyway to get the backup into the phone through isp connection?

Hello. No, there is no way.

tavoonly · 05-07-2021, 17:53

Quote:

Originally Posted by Z3X

Hello. No, there is no way.

Could you guide me to fix it using EasyJtag? I would need isp pinout connections and the right file for it

Z3X · 05-07-2021, 18:11

Quote:

Originally Posted by tavoonly

Could you guide me to fix it using EasyJtag? I would need isp pinout connections and the right file for it

Please check in shell, if you cannot find pinout in shell you cxan ask about it in easy jtag branch.

tavoonly · 05-08-2021, 16:33

Hi... I got this LG phone for unlocking which I try doing it with Z3X but after a failed try the phone got dead with just a red led light. I try to solve the issue with the Z3X team but the only thing I get was my credits back and now I am stuck with this not working phone...

One of the Z3X crew send me here for help... May someone help me out to solve this issue?

Thanks in advance.-

PD: I had open a new thread before but I guess I broke some rule due to my post was deleted.-

+eraser+ · 05-08-2021, 22:08

where log?
can you try flash phone?
how PC detect phone now?

tavoonly · 05-09-2021, 17:31

Quote:

Originally Posted by +eraser+

where log?
can you try flash phone?
how PC detect phone now?

Code:

6/5/2021 09:19:42: LG 2-3G Tool v9.82
6/5/2021 09:19:42: supported models: 1737
6/5/2021 09:19:42: 
6/5/2021 09:20:00: Model: LG X520HM
6/5/2021 09:20:00: Port: COM74
6/5/2021 09:20:00: Operation: Direct Unlock
6/5/2021 09:20:00: 
6/5/2021 09:20:01: Checking Login and Password...
6/5/2021 09:20:17: OK
6/5/2021 09:20:17: Ballance:
6/5/2021 09:20:17: 15 crd.
6/5/2021 09:20:19: You have 15 credit(s) left. This operation takes 10 credits.Continue?
6/5/2021 09:20:19:  Yes
6/5/2021 09:20:19: Model name: LM-X520HM
6/5/2021 09:20:19: Software verion: X520HM20p
6/5/2021 09:20:19: Android verion: 10
6/5/2021 09:20:19: Target operator: LAO
6/5/2021 09:20:19: Target country: COM
6/5/2021 09:20:19: Chipset: mt6765
6/5/2021 09:20:19: IMEI: xxxxxxxxxxxxxx
6/5/2021 09:20:19: Serial: xxxxxxxxxxxxxx
6/5/2021 09:20:20: Reading data from phone...
6/5/2021 09:20:21: OK
6/5/2021 09:20:21: Searching server...
6/5/2021 09:20:23: OK
6/5/2021 09:20:23: Waiting for server answer...
6/5/2021 09:20:25: OK
6/5/2021 09:20:25: Executing...
6/5/2021 09:20:41: Laf cmd info: send LAF_CMD_INFO, retry #1
6/5/2021 09:20:52: Laf cmd info: send LAF_CMD_INFO, retry #2
6/5/2021 09:21:03: Laf cmd info: send LAF_CMD_INFO, retry #3
6/5/2021 09:21:03: Laf cmd error: LAF_CMD_INFO could not write.
6/5/2021 09:21:03: Elapsed: 45 secs. --> (v9.82)
6/5/2021 09:21:03:  
6/5/2021 09:23:04: Model: LG X520HM
6/5/2021 09:23:04: Port: COM24
6/5/2021 09:23:04: Operation: Direct Unlock
6/5/2021 09:23:04: 
6/5/2021 09:23:06: Checking Login and Password...
6/5/2021 09:23:08: OK
6/5/2021 09:23:08: Ballance:
6/5/2021 09:23:08: 5 crd.
6/5/2021 09:23:08: Not enough credits

Z3X · 05-09-2021, 23:20

Quote:

Originally Posted by tavoonly

Code:

6/5/2021 09:19:42: LG 2-3G Tool v9.82
6/5/2021 09:19:42: supported models: 1737
6/5/2021 09:19:42: 
6/5/2021 09:20:00: Model: LG X520HM
6/5/2021 09:20:00: Port: COM74
6/5/2021 09:20:00: Operation: Direct Unlock
6/5/2021 09:20:00: 
6/5/2021 09:20:01: Checking Login and Password...
6/5/2021 09:20:17: OK
6/5/2021 09:20:17: Ballance:
6/5/2021 09:20:17: 15 crd.
6/5/2021 09:20:19: You have 15 credit(s) left. This operation takes 10 credits.Continue?
6/5/2021 09:20:19:  Yes
6/5/2021 09:20:19: Model name: LM-X520HM
6/5/2021 09:20:19: Software verion: X520HM20p
6/5/2021 09:20:19: Android verion: 10
6/5/2021 09:20:19: Target operator: LAO
6/5/2021 09:20:19: Target country: COM
6/5/2021 09:20:19: Chipset: mt6765
6/5/2021 09:20:19: IMEI: xxxxxxxxxxxxxx
6/5/2021 09:20:19: Serial: xxxxxxxxxxxxxx
6/5/2021 09:20:20: Reading data from phone...
6/5/2021 09:20:21: OK
6/5/2021 09:20:21: Searching server...
6/5/2021 09:20:23: OK
6/5/2021 09:20:23: Waiting for server answer...
6/5/2021 09:20:25: OK
6/5/2021 09:20:25: Executing...
6/5/2021 09:20:41: Laf cmd info: send LAF_CMD_INFO, retry #1
6/5/2021 09:20:52: Laf cmd info: send LAF_CMD_INFO, retry #2
6/5/2021 09:21:03: Laf cmd info: send LAF_CMD_INFO, retry #3
6/5/2021 09:21:03: Laf cmd error: LAF_CMD_INFO could not write.
6/5/2021 09:21:03: Elapsed: 45 secs. --> (v9.82)
6/5/2021 09:21:03:  
6/5/2021 09:23:04: Model: LG X520HM
6/5/2021 09:23:04: Port: COM24
6/5/2021 09:23:04: Operation: Direct Unlock
6/5/2021 09:23:04: 
6/5/2021 09:23:06: Checking Login and Password...
6/5/2021 09:23:08: OK
6/5/2021 09:23:08: Ballance:
6/5/2021 09:23:08: 5 crd.
6/5/2021 09:23:08: Not enough credits

Hello. Already answered that you can unbrick phone only via direct memory flashing (isp or in socket).

05-08-2021, 16:33	#12 (permalink)
tavoonly No Life Poster Join Date: Sep 2007 Location: In front of my pc Posts: 868 Member: 586318 Status: Offline Thanks Meter: 112	LG X520HM dead after trying to unlock Hi... I got this LG phone for unlocking which I try doing it with Z3X but after a failed try the phone got dead with just a red led light. I try to solve the issue with the Z3X team but the only thing I get was my credits back and now I am stuck with this not working phone... One of the Z3X crew send me here for help... May someone help me out to solve this issue? Thanks in advance.- PD: I had open a new thread before but I guess I broke some rule due to my post was deleted.-

05-06-2021, 18:45	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,934 Member: 706257 Status: Offline Thanks Meter: 5,056	Hello. Refunded. Try to charge phone and then enter download.

05-07-2021, 15:27	#4 (permalink)
tavoonly No Life Poster Join Date: Sep 2007 Location: In front of my pc Posts: 868 Member: 586318 Status: Offline Thanks Meter: 112	Dear support team; How can I get the phone back to its normal state?

05-07-2021, 16:14	#7 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,934 Member: 706257 Status: Offline Thanks Meter: 5,056	If phone dont have download mode, you cannot restore any backup.

05-08-2021, 22:08	#13 (permalink)
+eraser+ Junior Member Join Date: Sep 2017 Posts: 7 Member: 2761653 Status: Offline Thanks Meter: 1	where log? can you try flash phone? how PC detect phone now?