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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 01-28-2019, 16:15   #1 (permalink)
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no network connection


Hello Z3X team help please solve my problem. I have a problem in the program shell can not download files with the support of the same when I click card info in the program shell me in response gives an error no network connection. The Internet works well for me. Also at home was checking on his computer is also not working please help PS SORRY FOR MY ENGLISH THIS is ALL the TRANSLATOR
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Old 01-28-2019, 16:55   #2 (permalink)
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other programs such as SamsungToolPRO work fine
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Old 01-28-2019, 17:09   #3 (permalink)
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unfortunately I can't post a screenshot because I have a limit on the forum I have a few posts
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Old 01-28-2019, 17:23   #4 (permalink)
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Quote:
Originally Posted by Flamastermaster View Post
Hello Z3X team help please solve my problem. I have a problem in the program shell can not download files with the support of the same when I click card info in the program shell me in response gives an error no network connection. The Internet works well for me. Also at home was checking on his computer is also not working please help PS SORRY FOR MY ENGLISH THIS is ALL the TRANSLATOR
Check firewalls or antivirus
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Old 01-28-2019, 17:37   #5 (permalink)
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Quote:
Originally Posted by souma_k View Post
Check firewalls or antivirus
the firewall I just disabled didn't help. antivirus I have not was

--
thank you for your advice but unfortunately did not help
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Old 01-28-2019, 18:10   #6 (permalink)
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also I tried to put vpn and to try to start shell again but unfortunately also did not help. I also completely removed the shell with Reg Organizer and put it all over again. it also didn't help me
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Old 01-28-2019, 18:22   #7 (permalink)
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I also thought the card reader was broken in my z3x box. and I decided to put the smart card z3x in another box but unfortunately but it didn't help me
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Old 01-28-2019, 19:22   #8 (permalink)
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I tried to distribute the Internet using the phone to the computer it also did not help me
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Old 01-29-2019, 09:47   #9 (permalink)
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Ah where team zx3 there is no answer from you
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