z3x ipmart card not found [Answered] - GSM-Forum

mobilemehdi · 10-10-2021, 14:14

Hi, my box worked fine and there is no problem on the other system
But it does not recognize the card on my system
I can not replace Windows due to old boxes
Please provide a solution

Z3X · 10-10-2021, 15:38

Hello, have you tried all the steps below?

If you have a problem - SMARTCARD not detected/Program Damaged while running software.

1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try to use another PC.
2. Disconnect all other boxes, dongles and try to use function repair dead card.

Try these steps:

Disconnect card
Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected)
Connect card and then click Next (with Repair option selected)
Update card firmware and activate all products and close Wizard
Launch Samsung Tool

If you have tried all the steps but nothing was helpful, seems like your card is hardware dead. In this case you can purchase a replacement smart card from our official reseller.

mobilemehdi · 10-11-2021, 08:02

The card works and works well with the dongle and also the card with the box works well on the computer
I think it does not work on this system due to improper driver, which I am unable to solve.

Z3X · 10-11-2021, 08:09

You tried it on another pc? All works well?

10-10-2021, 14:14	#1 (permalink)
mobilemehdi Freak Poster Join Date: Jun 2012 Location: iran-ardebil Age: 41 Posts: 111 Member: 1773486 Status: Offline Thanks Meter: 49	z3x ipmart card not found [Answered] Hi, my box worked fine and there is no problem on the other system But it does not recognize the card on my system I can not replace Windows due to old boxes Please provide a solution

10-10-2021, 15:38	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,951 Member: 706257 Status: Online Thanks Meter: 5,065	Hello, have you tried all the steps below? If you have a problem - SMARTCARD not detected/Program Damaged while running software. 1. Try clean SMARTCARD pins. Try using another reader for SMARTCARD. Try reinstall drivers. Try to use another PC. 2. Disconnect all other boxes, dongles and try to use function repair dead card. Try these steps: Disconnect card Run shell, Hardware wizard, Repair Dead Card should be available (because no card connected) Connect card and then click Next (with Repair option selected) Update card firmware and activate all products and close Wizard Launch Samsung Tool If you have tried all the steps but nothing was helpful, seems like your card is hardware dead. In this case you can purchase a replacement smart card from our official reseller.

10-11-2021, 08:02	#3 (permalink)
mobilemehdi Freak Poster Join Date: Jun 2012 Location: iran-ardebil Age: 41 Posts: 111 Member: 1773486 Status: Offline Thanks Meter: 49	The card works and works well with the dongle and also the card with the box works well on the computer I think it does not work on this system due to improper driver, which I am unable to solve.

10-11-2021, 08:09	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,951 Member: 706257 Status: Online Thanks Meter: 5,065	You tried it on another pc? All works well?