LG 2-3G Tool - help with ls992 you miss an option in softweare

[hernankano]

hi, i use lgtool to unlock an ls992 with android 7,

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Telefono en modo DESCARGA
Start unlock Sprint...
Model name: LGLS992
Software verion: LS992ZV8
Android verion: 7.0
IMEI: 35560xxxxxxxxxxx
Backup carrier... hecho
Init EXT4 ...
/apps
/apps/node.db
/apps/node.db-journal
/cust
/cust/config
/cust/media
/cust/media/audio
/cust/media/audio/alarms
/cust/media/audio/notifications
/cust/media/audio/ringtones
/cust/overlay
/cust/overlay/app
/cust/overlay/framework
/cust/poweron
/cust/poweron/bootanimation.zip
/cust/poweron/PowerOn.ogg
/cust/poweroff
/cust/poweroff/shutdownanimation.zip
/cust/poweroff/PowerOff.ogg
/cust/cust.prop
/omadm
/omadm/subscriber
/omadm/subscriber/Subscriber_AcctSubType
/omadm/subscriber/Subscriber_AcctType
/omadm/subscriber/Subscriber_BAN
/omadm/subscriber/Subscriber_BillCycleData
/omadm/subscriber/Subscriber_CSA
/omadm/subscriber/Subscriber_State
/omadm/subscriber/Subscriber_UsageMode
/omadm/subscriber/Subscriber_ZIPCode
Save EXT4...
Desbloqueo hecho!
Transcurrido 49 segundos --> (v9.35)

after that the phone get an error "...com.android.phone has stopped" and is imposbile to use, i have the backup created by lgtool

CARRIER_LGLS992_LS992ZV8_35560xxxxxxxxxx_18052017_ 045444.bak
but there is no option to restore it...


i flashed firmwares .tot and .kdz but this not include carrier partition..

Originally Posted by blang

please help me

[hernankano]

please helppppppppppppp!!!!!!

[andrew_tm]

Make hard reset or factory reset. You receive this error because not activate phone before unlock.

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[hernankano]

Originally Posted by andrew_tm

Make hard reset or factory reset. You receive this error because not activate phone before unlock.

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I make hard reset many times and reflash phone many times too... This NOT fix the problem.
please help whit someting helpful