A515 unlock problem [Answered] - GSM-Forum

MosaAlAbedi · 04-05-2021, 19:02

Credit has been deducted but not unlock

Operation: Read Codes via Server [UPLOAD Mar 2021]
Selected model: SM-A515F
Software version: 42.9

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-A515F
Android version: 11
PDA version: A515FXXU4DUB1
CSC version: A515FOLM4DUAE
Phone version: A515FXXU4DUAE
Product code: SM-A515FZBPXME
CSC country code: MALAYSIA
CSC sales code: XME
Carrier ID: XME
Phone SN: RR8NC01EQPZ
IMEI: 353686116863118
HW version: MP 0.3H
RF cal date: 20201203
Chip name: EXYNOS9611
Modem board: SHANNON337
Security patch: 2021-02-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Searching Samsung modem... detected COM20
Initialization zTool Loader... OK
Running zTool, please wait... OK
Loading... OK
Initialization zTool... OK
Running zTool, please wait... OK
Executing... OK
Searching Ramdump interface... COM18 detected
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading ramdump data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Network code (NCK): 82493594

Z3X · 04-05-2021, 19:52

Hello. What code phone asking? Please attach photo.

MosaAlAbedi · 04-05-2021, 20:21

The phone does not read the Sim card after this process before it was asked on NCK Code

Z3X · 04-06-2021, 09:12

Hello. Insert sim, tap *#0011# and attach photo. Also show photo of sim menu with inserted sim.

MosaAlAbedi · 04-06-2021, 10:23

Z3X · 04-06-2021, 10:43

Quote:

Originally Posted by MosaAlAbedi

Unfortunately, its hardware issue, software dont makes any changes during unlock.

MosaAlAbedi · 04-06-2021, 10:46

Before this process, the phone was reading the Sim Card And Asking For The MCK Code

MosaAlAbedi · 04-06-2021, 10:59

for now the tool has deducted credit too Times but not unlock

Z3X · 04-06-2021, 11:02

Quote:

Originally Posted by MosaAlAbedi

for now the tool has deducted credit too Times but not unlock

I dont see that your phone locked, it just cannot detect sim card.

MosaAlAbedi · 04-06-2021, 11:20

ok
what about deducted credit two Times

MosaAlAbedi · 04-06-2021, 11:21

can you refund the secont attempt

Z3X · 04-06-2021, 15:32

Refunded for one calculation. Next time check phone twice before processing.

04-05-2021, 19:02	#1 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3	A515 unlock problem [Answered] Credit has been deducted but not unlock Operation: Read Codes via Server [UPLOAD Mar 2021] Selected model: SM-A515F Software version: 42.9 Checking Login and Password... OK Ballance: 30 crd. You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-A515F Android version: 11 PDA version: A515FXXU4DUB1 CSC version: A515FOLM4DUAE Phone version: A515FXXU4DUAE Product code: SM-A515FZBPXME CSC country code: MALAYSIA CSC sales code: XME Carrier ID: XME Phone SN: RR8NC01EQPZ IMEI: 353686116863118 HW version: MP 0.3H RF cal date: 20201203 Chip name: EXYNOS9611 Modem board: SHANNON337 Security patch: 2021-02-01 Boot Warranty bit: 0 SIM State: ABSENT,ABSENT Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Searching Samsung modem... detected COM20 Initialization zTool Loader... OK Running zTool, please wait... OK Loading... OK Initialization zTool... OK Running zTool, please wait... OK Executing... OK Searching Ramdump interface... COM18 detected Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Reading ramdump data from phone... OK Calculating... OK Searching server... OK Waiting for server answer... OK Network code (NCK): 82493594

04-05-2021, 19:52	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,938 Member: 706257 Status: Offline Thanks Meter: 5,058	Hello. What code phone asking? Please attach photo.

04-05-2021, 20:21	#3 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3	The phone does not read the Sim card after this process before it was asked on NCK Code

04-06-2021, 09:12	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,938 Member: 706257 Status: Offline Thanks Meter: 5,058	Hello. Insert sim, tap *#0011# and attach photo. Also show photo of sim menu with inserted sim.

04-06-2021, 10:23	#5 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3

04-06-2021, 10:46	#7 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3	Before this process, the phone was reading the Sim Card And Asking For The MCK Code

04-06-2021, 10:59	#8 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3	for now the tool has deducted credit too Times but not unlock

04-06-2021, 11:20	#10 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3	ok what about deducted credit two Times

04-06-2021, 11:21	#11 (permalink)
MosaAlAbedi Major Poster Join Date: Jul 2015 Posts: 49 Member: 2425928 Status: Offline Thanks Meter: 3	can you refund the secont attempt

04-06-2021, 15:32	#12 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,938 Member: 706257 Status: Offline Thanks Meter: 5,058	Refunded for one calculation. Next time check phone twice before processing.