SM-G975f u2 unlock field Try downgrade modem if possible [Answered] - GSM-Forum

gsm-mobiles · 07-06-2019, 21:13

g975f u2 new version shows unlock problem

...................................
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible

Done with Samsung Tool PRO v.36.8

**blang** · 07-08-2019, 11:10

Quote:

Originally Posted by gsm-mobiles

g975f u2 new version shows unlock problem

...................................
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible

Done with Samsung Tool PRO v.36.8

show full log if you want answer

siemensjunior · 07-10-2019, 13:36

Same error, some solution?

You have 20 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G975F
Android version: 9
PDA version: G975FXXU2ASF3
CSC version: G975FOXM2ASF3
Phone version: G975FXXU2ASF3
Product code: SM-G975FZWDNEE
CSC country code: Nordic
CSC sales code: NEE
Phone SN: R58M33CLRXK
IMEI: 3562611хххххххх
HW version: MP 0.700
RF cal date: 20190313
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-06-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible
Done with Samsung Tool PRO v.36.8

siemensjunior · 07-16-2019, 09:59

no news? how to unlock it?

Pashik91 · 07-17-2019, 09:57

Same problem, u2 vfd doesn't unlock.

raulka2003 · 07-17-2019, 12:36

Same problem, Try downgrade modem if possible

Quote:

Operation: Read Codes via Server
Selected model: SM-G973F
Software version: 36.8

Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G973F
Android version: 9
PDA version: G973FXXU2ASF3
CSC version: G973FOXM2ASF3
Phone version: G973FXXU2ASF3
Product code: SM-G973FZKJTTT
CSC country code: TRINIDAD AND TOBAGO
CSC sales code: TTT
Phone SN: R28M31RV84Y
IMEI: 354634100477056
HW version: MP 0.700
RF cal date: 20190319
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-06-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible

Done with Samsung Tool PRO v.36.8

babudatabase · 07-20-2019, 10:58

Same Error Need Solution

Alexandro Monte · 07-23-2019, 12:33

Ballance: 31 crd.
You have 31 credit(s) left. This operation takes 10 credits.Continue? Sim
Waiting ADB device... OK
Obtendo informações do celular...
Modelo: SM-G975F
Android version: 9
PDA version: G975FXXU2ASF3
CSC version: G975FOWO2ASF3
Versão do Celular: G975FXXU2ASF3
Código do Produto: SM-G975FZWDLUX
CSC country code: Argentina
CSC sales code: ARO
Phone SN: R58M516Z08L
IMEI: 3572851028220xx
HW version: MP 0.700
RF cal date: 20190504
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-06-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Obtendo dados do celular... OK
Procurando servidor... OK
Checking server answer... modem not supported
Procurando servidor... OK
Checking available files... not found compatible file
Try downgrade modem if possible
Done with Samsung Tool PRO v.36.8

aner25 · 07-28-2019, 23:49

tried to flash combination modem for unlock but it said i need authorization to flash combination modem, had to buy the unlock code

rickyalex · 07-29-2019, 11:19

Operation: Read Codes via Server
Selected model: SM-G975F
Software version: 36.8

Checking Login and Password... OK
Ballance: 50 crd.
You have xxx credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G975F
Android version: 9
PDA version: G975FXXU2ASF3
CSC version: G975FOVF2ASF2
Phone version: G975FXXU2ASF3
Product code: SM-G975FZWDVOD
CSC country code: UK
CSC sales code: VOD
Phone SN: R58M53RLTEV
IMEI: 357285xxxxx5095
HW version: MP 0.700
RF cal date: 20190514
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-06-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible

Done with Samsung Tool PRO v.36.8

mario2012 · 07-30-2019, 16:34

any news for the solution? me too the same problem

atiqmalik · 07-30-2019, 20:52

You have 34 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G975F
Android version: 9
PDA version: G975FXXU2ASF3
CSC version: G975FOBE2ASF2
Phone version: G975FXXU2ASF3
Product code: SM-G975FZWDEVR
CSC country code: UK
CSC sales code: EVR
Phone SN: R58M22NGRSY
IMEI: 35465210*******
HW version: MP 0.700
RF cal date: 20190219
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-06-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible
Done with Samsung Tool PRO v.36.8

ky_bAttaUsAi · 08-07-2019, 15:49

i got the same error, waiting solution for U2 and U3

Quote:

Checking Login and Password... OK
Ballance: 95 crd.
You have 95 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G975F
Android version: 9
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
Phone version: G975FXXU3ASG8
Product code: SM-G975FZSDXEU
CSC country code: UK & IRE
CSC sales code: XEU
Phone SN: R58M57JL2CD
IMEI: 357285105927806
HW version: MP 0.700
RF cal date: 20190529
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-07-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible

Done with Samsung Tool PRO v.37.0

Santiago LEE · 08-10-2019, 19:15

here too problem with unlock..!!

Checking Login and Password... OK
Ballance: 36 crd.
You have 36 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G975F
Android version: 9
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
Phone version: G975FXXU3ASG8
Product code: SM-G975FCWGPHE
CSC country code: SPAIN
CSC sales code: PHE
Phone SN: R58M235SB3F
IMEI: 354756102135315
HW version: MP 0.700
RF cal date: 20190220
Chip name: EXYNOS9820
Modem board: SHANNON5000
Security patch: 2019-07-01
Boot Warranty bit: 0
SIM State: ABSENT,ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... modem not supported
Searching server... OK
Checking available files... not found compatible file
Try downgrade modem if possible

Done with Samsung Tool PRO v.37.0

ronacu81 · 08-10-2019, 20:55

same here

Operation: Read Codes via Server
Selected model: SM-G975F
Software version: 37.0

Checking Login and Password... Listo
Ballance: 29 crd.
You have 29 credit(s) left. This operation takes 10 credits.Continue? Si
Waiting ADB device... Listo
Leyendo información del teléfono ...
Modelo: SM-G975F
Android version: 9
PDA version: G975FXXU3ASG8
CSC version: G975FOXM3ASG8
Versión del telefono: G975FXXU3ASG8
Código del Producto: SM-G975FCWGPHE
Código de país CSC: SPAIN
Código de Venta CSC: PHE
Phone SN: R58M235SB3F
IMEI: 354756102135315
HW version: MP 0.700
RF cal date: 20190220
Chip name: EXYNOS9820
Módem: SHANNON5000
Security patch: 2019-07-01
Boot Warranty bit: 0
SIM State: REGIONAL_LOCKED,ABSENT
Initialization zTool... Listo
Running zTool, please wait... Listo
Lectura de datos desde el teléfono ... Listo
Buscando servidor... Listo
Checking server answer... modem not supported
Buscando servidor... Listo
Checking available files... not found compatible file
Try downgrade modem if possible
Done with Samsung Tool PRO v.37.0

07-06-2019, 21:13	#1 (permalink)
gsm-mobiles Freak Poster Join Date: Jun 2012 Location: ELOUED-ALGERIA Posts: 204 Member: 1773901 Status: Offline Thanks Meter: 10	SM-G975f u2 unlock field Try downgrade modem if possible [Answered] g975f u2 new version shows unlock problem ................................... Reading data from phone... OK Searching server... OK Checking server answer... modem not supported Searching server... OK Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.36.8

07-10-2019, 13:36	#3 (permalink)
siemensjunior Freak Poster Join Date: Aug 2010 Location: Ukraine, Lutsk Posts: 243 Member: 1367150 Status: Offline Thanks Meter: 42	Same error, some solution? You have 20 credit(s) left. This operation takes 10 credits.Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G975F Android version: 9 PDA version: G975FXXU2ASF3 CSC version: G975FOXM2ASF3 Phone version: G975FXXU2ASF3 Product code: SM-G975FZWDNEE CSC country code: Nordic CSC sales code: NEE Phone SN: R58M33CLRXK IMEI: 3562611хххххххх HW version: MP 0.700 RF cal date: 20190313 Chip name: EXYNOS9820 Modem board: SHANNON5000 Security patch: 2019-06-01 Boot Warranty bit: 0 SIM State: ABSENT,ABSENT Initialization zTool... OK Running zTool, please wait... OK Reading data from phone... OK Searching server... OK Checking server answer... modem not supported Searching server... OK Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.36.8

07-16-2019, 09:59	#4 (permalink)
siemensjunior Freak Poster Join Date: Aug 2010 Location: Ukraine, Lutsk Posts: 243 Member: 1367150 Status: Offline Thanks Meter: 42	no news? how to unlock it?

07-17-2019, 09:57	#5 (permalink)
Pashik91 Major Poster Join Date: Dec 2013 Posts: 43 Member: 2087466 Status: Offline Thanks Meter: 3	Same problem, u2 vfd doesn't unlock.

07-20-2019, 10:58	#7 (permalink)
babudatabase Freak Poster Join Date: Jan 2011 Location: Chennai Posts: 319 Member: 1490564 Status: Offline Sonork: 100.1671685 Thanks Meter: 182	Same Error Need Solution

07-23-2019, 12:33	#8 (permalink)
Alexandro Monte No Life Poster Join Date: Aug 2008 Location: brazil Age: 47 Posts: 922 Member: 846805 Status: Offline Sonork: alex cavalcante Thanks Meter: 261	Ballance: 31 crd. You have 31 credit(s) left. This operation takes 10 credits.Continue? Sim Waiting ADB device... OK Obtendo informações do celular... Modelo: SM-G975F Android version: 9 PDA version: G975FXXU2ASF3 CSC version: G975FOWO2ASF3 Versão do Celular: G975FXXU2ASF3 Código do Produto: SM-G975FZWDLUX CSC country code: Argentina CSC sales code: ARO Phone SN: R58M516Z08L IMEI: 3572851028220xx HW version: MP 0.700 RF cal date: 20190504 Chip name: EXYNOS9820 Modem board: SHANNON5000 Security patch: 2019-06-01 Boot Warranty bit: 0 SIM State: ABSENT,ABSENT Initialization zTool... OK Running zTool, please wait... OK Obtendo dados do celular... OK Procurando servidor... OK Checking server answer... modem not supported Procurando servidor... OK Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.36.8

07-28-2019, 23:49	#9 (permalink)
aner25 Freak Poster Join Date: Oct 2012 Location: Puerto Rico Posts: 326 Member: 1820439 Status: Offline Thanks Meter: 154	tried to flash combination modem for unlock but it said i need authorization to flash combination modem, had to buy the unlock code

07-29-2019, 11:19	#10 (permalink)
rickyalex No Life Poster Join Date: Mar 2001 Location: RO Posts: 589 Member: 3761 Status: Offline Thanks Meter: 57	Operation: Read Codes via Server Selected model: SM-G975F Software version: 36.8 Checking Login and Password... OK Ballance: 50 crd. You have xxx credit(s) left. This operation takes 10 credits.Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G975F Android version: 9 PDA version: G975FXXU2ASF3 CSC version: G975FOVF2ASF2 Phone version: G975FXXU2ASF3 Product code: SM-G975FZWDVOD CSC country code: UK CSC sales code: VOD Phone SN: R58M53RLTEV IMEI: 357285xxxxx5095 HW version: MP 0.700 RF cal date: 20190514 Chip name: EXYNOS9820 Modem board: SHANNON5000 Security patch: 2019-06-01 Boot Warranty bit: 0 SIM State: ABSENT,ABSENT Initialization zTool... OK Running zTool, please wait... OK Reading data from phone... OK Searching server... OK Checking server answer... modem not supported Searching server... OK Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.36.8

07-30-2019, 16:34	#11 (permalink)
mario2012 Insane Poster Join Date: Nov 2012 Location: Albania Posts: 88 Member: 1835700 Status: Offline Thanks Meter: 1	any news for the solution? me too the same problem

07-30-2019, 20:52	#12 (permalink)
atiqmalik Freak Poster Join Date: Jan 2014 Location: pakistan Posts: 235 Member: 2114397 Status: Offline Thanks Meter: 157	You have 34 credit(s) left. This operation takes 10 credits.Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G975F Android version: 9 PDA version: G975FXXU2ASF3 CSC version: G975FOBE2ASF2 Phone version: G975FXXU2ASF3 Product code: SM-G975FZWDEVR CSC country code: UK CSC sales code: EVR Phone SN: R58M22NGRSY IMEI: 35465210******* HW version: MP 0.700 RF cal date: 20190219 Chip name: EXYNOS9820 Modem board: SHANNON5000 Security patch: 2019-06-01 Boot Warranty bit: 0 SIM State: ABSENT,ABSENT Initialization zTool... OK Running zTool, please wait... OK Reading data from phone... OK Searching server... OK Checking server answer... modem not supported Searching server... OK Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.36.8

08-10-2019, 19:15	#14 (permalink)
Santiago LEE No Life Poster Join Date: Sep 2003 Location: latin america Age: 48 Posts: 585 Member: 38642 Status: Offline Thanks Meter: 69	here too problem with unlock..!! Checking Login and Password... OK Ballance: 36 crd. You have 36 credit(s) left. This operation takes 10 credits.Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G975F Android version: 9 PDA version: G975FXXU3ASG8 CSC version: G975FOXM3ASG8 Phone version: G975FXXU3ASG8 Product code: SM-G975FCWGPHE CSC country code: SPAIN CSC sales code: PHE Phone SN: R58M235SB3F IMEI: 354756102135315 HW version: MP 0.700 RF cal date: 20190220 Chip name: EXYNOS9820 Modem board: SHANNON5000 Security patch: 2019-07-01 Boot Warranty bit: 0 SIM State: ABSENT,ABSENT Initialization zTool... OK Running zTool, please wait... OK Reading data from phone... OK Searching server... OK Checking server answer... modem not supported Searching server... OK Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.37.0

08-10-2019, 20:55	#15 (permalink)
ronacu81 Freak Poster Join Date: Jan 2010 Location: Paraguay Posts: 121 Member: 1220442 Status: Offline Thanks Meter: 12	same here Operation: Read Codes via Server Selected model: SM-G975F Software version: 37.0 Checking Login and Password... Listo Ballance: 29 crd. You have 29 credit(s) left. This operation takes 10 credits.Continue? Si Waiting ADB device... Listo Leyendo información del teléfono ... Modelo: SM-G975F Android version: 9 PDA version: G975FXXU3ASG8 CSC version: G975FOXM3ASG8 Versión del telefono: G975FXXU3ASG8 Código del Producto: SM-G975FCWGPHE Código de país CSC: SPAIN Código de Venta CSC: PHE Phone SN: R58M235SB3F IMEI: 354756102135315 HW version: MP 0.700 RF cal date: 20190220 Chip name: EXYNOS9820 Módem: SHANNON5000 Security patch: 2019-07-01 Boot Warranty bit: 0 SIM State: REGIONAL_LOCKED,ABSENT Initialization zTool... Listo Running zTool, please wait... Listo Lectura de datos desde el teléfono ... Listo Buscando servidor... Listo Checking server answer... modem not supported Buscando servidor... Listo Checking available files... not found compatible file Try downgrade modem if possible Done with Samsung Tool PRO v.37.0