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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 02-22-2021, 15:18   #1 (permalink)
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UNLOCK carrier SM-T377P [Answered]


Hello. I cannot untie the device from the Sprint binding using the Samsung Tool Pro. The software does not correctly detect the IMEI of the device. In the programmer's log, the end of IMEI is 20. For the IMEI device, it ends with 26 - the screenshot is attached. The red forum advised to contact #blang


Waiting ADB device... OK
Reading phone info...
Model: SM-T377P
Android version: 7.1.1
PDA version: T377PVPU3CQI4
CSC version: T377PSPT3CQI4
Phone version: T377PVPU3CQI4
Product code: Not Active
CSC country code: USA
CSC sales code: SPR
Phone SN: 00000000000
IMEI: *****2073223720
HW version: T377P.02
RF cal date: 2016.10.03
Chip name: MSM8916
Modem board: MSM8916
Security patch: 2017-08-01
Boot Warranty bit: 0
SIM State: READY
Waiting for device to become ready... OK
Reading IMEI... OK
Initialization zTool... OK
Running zTool, please wait... OK
Checking network lock status... UNKNOWN
Reading data from phone... error (1.0.0.5)
Reboot your phone and try again
Done with Samsung Tool PRO v.41.11

Attached Images
File Type: jpg photo_2020-12-30_14-08-07.jpg (46.2 KB, 11 views)
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Old 02-23-2021, 11:52   #2 (permalink)
Z3X
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Hello. Reset tab settings, update samsung tool to latest version and repeat. Post result here.
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Old Today, 15:32   #3 (permalink)
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Quote:
Originally Posted by Z3X View Post
Hello. Reset tab settings, update samsung tool to latest version and repeat. Post result here.
The tablet was reset to recovery. The situation is not changing.


Waiting ADB device... OK
Reading phone info...
Model: SM-T377P
Android version: 7.1.1
PDA version: T377PVPU3CQI4
CSC version: T377PSPT3CQI4
Phone version: T377PVPU3CQI4
Product code: Not Active
CSC country code: USA
CSC sales code: SPR
Phone SN: 00000000000
IMEI: 355002073223720
HW version: T377P.02
RF cal date: 2016.10.03
Chip name: MSM8916
Modem board: MSM8916
Security patch: 2017-08-01
Boot Warranty bit: 0
SIM State: READY
Waiting for device to become ready... OK
Reading IMEI... OK
Initialization zTool... OK
Running zTool, please wait... OK
Checking network lock status... UNKNOWN
Reading data from phone... error (1.0.0.5)
Reboot your phone and try again

Done with Samsung Tool PRO v.42.1

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Old Today, 18:26   #4 (permalink)
Z3X
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Posts: 1,204
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You tried domestic and sprint methods?
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