linked to apple id... what to do? - GSM-Forum

spritstiv · 01-18-2014, 22:32

i have an 4s with this problem... BUT i have no idea of who the preveus owner is.... anything to do?

Resolution

If the device has already been erased
If the device has already been erased, but is still linked to the previous owner’s account, you will be prompted for the previous owner’s Apple ID and password during the device setup and activation process (shown below).

If the previous owner is with you and can access the device
Ask them to enter their Apple ID and password on the Activate iPhone screen (shown above) to remove the device from their account. You can then proceed through the rest of the device setup process.

If the previous owner is not present
Contact them and ask them to follow these steps to remove the device from their account:

Sign in to their iCloud account at www.icloud.com/find.
Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
Click "Remove from Account" to remove the device from the account.
After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.

<<::GS|\/|SAGA::>> · 01-18-2014, 23:11

http://forum.gsmhosting.com/vbb/f850...-read-1721913/

spritstiv · 01-18-2014, 23:18

hmmm... i think i have read that post... but as far as i can see dosent it help me.... i have no idea of who the preveus owner is....

what can i then do?

***~Leo~*** · 01-19-2014, 09:09

http://forum.gsmhosting.com/vbb/f456...-read-1721911/
am not sure how many threads am gonna have to delete till users can finally SEE and check Sticky Threads

Closed

01-18-2014, 22:32	#1 (permalink)
spritstiv Freak Poster Join Date: Jun 2008 Posts: 270 Member: 801055 Status: Offline Thanks Meter: 20	linked to apple id... what to do? i have an 4s with this problem... BUT i have no idea of who the preveus owner is.... anything to do? Resolution If the device has already been erased If the device has already been erased, but is still linked to the previous owner’s account, you will be prompted for the previous owner’s Apple ID and password during the device setup and activation process (shown below). If the previous owner is with you and can access the device Ask them to enter their Apple ID and password on the Activate iPhone screen (shown above) to remove the device from their account. You can then proceed through the rest of the device setup process. If the previous owner is not present Contact them and ask them to follow these steps to remove the device from their account: Sign in to their iCloud account at www.icloud.com/find. Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device. Click "Remove from Account" to remove the device from the account. After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.

01-18-2014, 23:11	#2 (permalink)
<<::GS\|\/\|SAGA::>> No Life Poster $<<::GS\|\/\|SAGA::>>'s Avatar$ Join Date: Oct 2005 Location: white house 2 Posts: 1,366 Member: 194936 Status: Offline Sonork: 100.1616223 Thanks Meter: 484	http://forum.gsmhosting.com/vbb/f850...-read-1721913/

01-18-2014, 23:18	#3 (permalink)
spritstiv Freak Poster Join Date: Jun 2008 Posts: 270 Member: 801055 Status: Offline Thanks Meter: 20	hmmm... i think i have read that post... but as far as i can see dosent it help me.... i have no idea of who the preveus owner is.... what can i then do?

01-19-2014, 09:09	#4 (permalink)
*~Leo~* Super Moderator Join Date: Jan 2006 Location: [Egypt, Alex] Posts: 5,052 Member: 224065 Status: Offline Sonork: 100.1577902 Thanks Meter: 7,930	http://forum.gsmhosting.com/vbb/f456...-read-1721911/ am not sure how many threads am gonna have to delete till users can finally SEE and check Sticky Threads Closed