5530 contact retailer

[Deadoc3]

I have this phone, with the problem "contact retailer"

This is info:

MCU Version V ICPR72_09w36.5
MCU Date 25-09-09
Product RM-504 (Nokia 5530 XpressMusic)
Manufacturer (c) Nokia
IMEI 358022032705644
Mastercode 57446037
IMEI Spare 3A85200223076504
IMEI SV 3385200223076514F1000000
CNT v 001_000, 29-10-09, vanilla, RM504
PSN CCJ378070
Product Code 0573150
Basic Product Code 0569346
PSD 0000000000000000
LPSN 0
WLAN MAC 1886ACA18920
APE SW V 20.0.080
APE Variant V 20.0.080V 20.0.080 V 20.0.080
APE Test 09wk19v0.130
APE HW 256
APE ADSP 256
RETU 16
TAHVO 22
AHNE 11
HW 0802
RFIC 17141715
DSP tube_2g_ICPR72_09wk36_p3
Failed to read info -> Failed to read SP info

This is selftest:

Selftests to proceed: 44
Passed ST_TAHVOINT_TEST
Passed ST_UEM_CBUS_IF_TEST
Passed ST_EAR_DATA_LOOP_TEST
Passed ST_SIM_CLK_LOOP_TEST
Passed ST_SIM_IO_CTRL_LOOP_TEST
Failed ST_SIM_LOCK_TEST
Failed ST_SECURITY_TEST
Passed ST_PWR_KEY_TEST
Passed ST_CURRENT_CONS_TEST
Passed ST_BACKUP_BATT_TEST
Passed ST_RADIO_TEST
Passed ST_HOOKINT_TEST
Passed ST_BTEMP_TEST
Passed ST_MBUS_RX_TX_LOOP_TEST
Passed ST_IIC_TEST
Passed ST_EXT_DEVICE_TEST
Passed ST_CDSP_SLEEPCLK_FREQ_TEST
Passed ST_CDSP_SLEEPCLOCK_FREQ_TEST
Passed ST_CDSP_RF_BB_IF_TEST
Passed ST_CDSP_RF_SUPPLY_TEST
Passed ST_CDSP_TX_IQ_TEST
Passed ST_CDSP_TXC_DATA_TEST
Passed ST_CDSP_RX_PLL_PHASE_LOCK_TEST
Passed ST_CDSP_TX_PLL_PHASE_LOCK_TEST
Passed ST_CDSP_RX_IQ_LOOP_BACK_TEST
Passed ST_CDSP_GSM_TX_POWER_TEST
Passed ST_KEYBOARD_STUCK_TEST
Passed ST_LPRF_IF_TEST
Passed ST_CAMERA_IF_TEST
Passed ST_CAMERA_ACCELERATOR_TEST
Passed ST_LED_FLASH_TEST
Passed ST_CAMERA_AUTOFOCUS_TEST
Passed ST_LPRF_AUDIO_LINES_TEST
Passed ST_MAIN_LCD_IF_TEST
Passed ST_TOUCH_STUCK_TEST
Passed ST_BT_WAKEUP_TEST
Passed ST_WLAN_TEST
Passed ST_BT_WLAN_COEXISTENCE_TEST
Passed ST_TOUCH_IF_TEST
Passed ST_ACCEL_IF_TEST
Passed ST_LCD_CONTROLLER_TEST
Passed ST_VIBRA_TEST

I have tried with tab "BB5/Security", selecting "Force using SX4 Server" and clicking on "Authorize/ Repair SD Keys"...

This is the log:

Super DCT4 Activation: TRUE
XGold/Blackberry Service Running, Counter: 100
Avaiable Physical Memory: 1.1023GB
Avaiable Virtual Memory: 1.835GB
Avaiable Pagefile: 3.1023GB
Initializing FBUS...
All initialized - Ready to work
SX4 Authorization / SD Repair Procedure Started....
Failed to obtain Phone Unique Data, Will use Server and Original Card
MCU Version V ICPR72_09w36.5
MCU Date 25-09-09
Product RM-504 (Nokia 5530 XpressMusic)
Manufacturer (c) Nokia
IMEI 358022032705644
Mastercode 57446037
SX4 Status: Not authorized (74)
Started mutual authenthication with card...
Cyclone Server (2.0.0.51), Cyclone Box Team 2008-2012 - Ready.
Receiving Phone Seed 1...
Phone Seed 1 Received
Sending calculated Data 1, and expecting Seed 2...
Calculated Data 1 accepted, Phone Seed 2 Received
Sending calculated Data 2
Calculated Data 2 sent, Checking Authorization Status again
Authorization successfully finished!
Looking for Virgin PM In Database...
Found, writing...
[1,0] Written, Length: 114 bytes, Status: OK
[1,2] Written, Length: 98 bytes, Status: OK
[1,4] Written, Length: 110 bytes, Status: OK
[1,6] Written, Length: 98 bytes, Status: OK
[1,8] Written, Length: 110 bytes, Status: OK
[1,13] Written, Length: 98 bytes, Status: OK
[1,16] Written, Length: 98 bytes, Status: OK
[1,18] Written, Length: 98 bytes, Status: Not accepted, Code: 19
[1,20] Written, Length: 98 bytes, Status: Not accepted, Code: 19
[1,24] Written, Length: 84 bytes, Status: Not accepted, Code: 19
[1,25] Written, Length: 4 bytes, Status: Not accepted, Code: 19
[1,26] Written, Length: 110 bytes, Status: Not accepted, Code: 19
[1,28] Written, Length: 98 bytes, Status: Not accepted, Code: 19
[1,29] Written, Length: 10 bytes, Status: Not accepted, Code: 19
[1,31] Written, Length: 98 bytes, Status: Not accepted, Code: 19
[1,34] Written, Length: 80 bytes, Status: Not accepted, Code: 19
[309,0] Written, Length: 4 bytes, Status: Not accepted, Code: 19
[309,1] Written, Length: 2 bytes, Status: Not accepted, Code: 19
[309,2] Written, Length: 12 bytes, Status: Not accepted, Code: 19
[309,4] Written, Length: 12 bytes, Status: Not accepted, Code: 19
[309,5] Written, Length: 12 bytes, Status: Not accepted, Code: 19
[309,7] Written, Length: 12 bytes, Status: Not accepted, Code: 19
[309,8] Written, Length: 12 bytes, Status: Not accepted, Code: 19
[309,17] Written, Length: 12 bytes, Status: Not accepted, Code: 19
Write PM Finished, Record written OK: 7, Record written NOT OK: 17
Disconnected from Cyclone Server

The phone continue to show contact retailer...

Any idea for solving the problem?

[.:SARCAR:.]

failed to read splock info data , possible cause corrupted simlock data (pm 120 & 308 field corrupted or erase)

rpl is d only solution . if u have backup valid simlock data then silmply restore it.

[Deadoc3]

I don't have simlock data backup.

There is a way to obtain a good rpl to write on phone?