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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 01-21-2013, 12:31   #1 (permalink)
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Box problem - always one green light on box?


Hi,

I have a Cyclone box with a problem, every time I connect the box to the computer I just get a single green light on it that constantly stays on, i open Cyclone box software and it constantly says not connected, box serial number is - CYA08002.

Its 100% not the computer, I have 3 other Cyclone boxes that work fine on the computer and have tried several computers.

What advise can you offer?

Thanks
 
Old 01-21-2013, 12:43   #2 (permalink)
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Quote:
Originally Posted by Hotdog View Post
Hi,

I have a Cyclone box with a problem, every time I connect the box to the computer I just get a single green light on it that constantly stays on, i open Cyclone box software and it constantly says not connected, box serial number is - CYA08002.

Its 100% not the computer, I have 3 other Cyclone boxes that work fine on the computer and have tried several computers.

What advise can you offer?

Thanks
CYA this is not SN, paste there SN or service tag.
 
Old 01-21-2013, 12:53   #3 (permalink)
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How do i get SN off the box that cannot connect to the PC?
 
Old 01-22-2013, 13:08   #4 (permalink)
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Any more help with this?
 
Old 01-22-2013, 14:42   #5 (permalink)
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@ hotdog

you will find box serial in your ~\Cyclone Box\StoredFiles\Session_xxxx_xxxx.txt

br.
 
Old 02-27-2014, 13:40   #6 (permalink)
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Any valid Solution for this? i've got the same problem.
 
 

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