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-   -   Box Selftests Fail, What to do.... (https://forum.gsmhosting.com/vbb/f528/box-selftests-fail-what-do-812599/)

ptt 08-25-2009 00:46

Box Selftests Fail, What to do....
 
For those who have Box Selftests Fail Warnings, a litle guide....

1- Normal result of Selftests ( box is OK nothing to worry )

Code:


USB Voltage 4.94v PASSED
MCU Voltage 3.28v PASSED
Core Voltage 1.78v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.91v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 4.86v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED -
Probably power supply is not connected 
( nothing to worry,
this error is because the external VPP power supply is not conected )


2- VPP Supply Voltage test failed

Code:


Internal Box VPP Enabled
Box Selftests Failed -> VPP Supply Voltage test failed,
1.25v is out of valid range
 
In this case, contact your reseller for Box exchange

3- VBAT Supply test fail

Code:


VBAT Voltage 0,01v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed,
0,03v is out of valid range
 
In this case you have to check ( with a multimeter )
if you have the correct voltage at F-Bus Battery contacts....
or if using an Unifbus, between red an black clips 
( normal values are close to USB Voltage )
 
If dont get voltage or this is very low ( 0.03V,1.2V, 1.5V 2.4V, etc),
then you must contact your reseller for Box Exchange.


For more info, Use Search, Read sticky posts, there is alot of info already posted....
BR

sameenshah123 08-25-2009 13:44

Internal Box VPP Enabled
Box Selftests Failed -> VPP Supply Voltage test failed,
1.25v is out of valid range

In this case, contact your reseller for Box exchange

this is my error. and bought from *************. and to that box back its cost me too much. i already paid 146 for box and 100 usd from delivery. is there any easy way to fix this problem

ptt 08-25-2009 19:13

@ sameenshah123

read here how VPP works:

http://forum.gsmhosting.com/vbb/show...9&postcount=61

Here an easy way to check VPP:

http://forum.gsmhosting.com/vbb/show...27&postcount=9

If your box is ones with the old HW, as mine (using LM1950T)

http://img91.imageshack.us/img91/4992/04012009062.jpg


http://forum.gsmhosting.com/vbb/atta...3&d=1245914162

you can tray resolder U5 ( LM1950T )
if this dont solve the problem, then you need to change the U5... you can remove U4 (used for switch ext VPP) and use it to replace U5, doing this you recover the Internal Box VPP function, and loose the ext VPP function...

sameenshah123 08-25-2009 19:39

witch box hardware is better old or new. man i am in big trouble coz i am not got to fix hardware.

ptt 08-25-2009 19:58

I think there is at least 3 diferent HW versions, the first with LM1950T ( i have this ), the second with CS8240, and the third with LM3526H.... i cant say which is better as i only have 1....

If you dont have the skill to do the tests posted, then better contact reseller, or Mr. Cyclonebox ( see this post )

http://forum.gsmhosting.com/vbb/show...2&postcount=25

BR

karwos 08-26-2009 19:24

Thanks ptt for your superb suppport !

sameenshah123 08-26-2009 20:12

man today i open my box and i saw its have LM3526H should i change these 2 ice. coz i cyclone can read phone when conect cable direct to box without tx2 adapter. but with adapter its dont detect. and box self test fail.and some time box self test ok. i can flash dct4 phone and unlcok and as well bb5 unlock but not flash. plz tell me sould i change these 2 ice. and i cant get (LM3526H) i found uc3526h) is it ok to replace with this ic. ?

karwos 08-26-2009 20:19

Quote:

Originally Posted by sameenshah123 (Post 4785277)
man today i open my box and i saw its have LM3526H should i change these 2 ice. coz i cyclone can read phone when conect cable direct to box without tx2 adapter. but with adapter its dont detect. and box self test fail.and some time box self test ok. i can flash dct4 phone and unlcok and as well bb5 unlock but not flash. plz tell me sould i change these 2 ice. and i cant get (LM3526H) i found uc3526h) is it ok to replace with this ic. ?

Better check your adapter solderings, if you conncet directly to box and it works that means your box hardware is perefect

TRABEL 08-26-2009 21:11

well , mine all tests are o.k
thought im getting error when tma adapter conected to box with usb power ,then i get error . if i disconect the usb power , then all tests going fine ...
ideas ?

sameenshah123 08-26-2009 21:21

Quote:

Originally Posted by Cyclonebox (Post 4785296)
Better check your adapter solderings, if you conncet directly to box and it works that means your box hardware is perefect

i also open tx2 adapter. there 10 soldring point. and all sold well. i was also suspecting problem should be in adapter. can u plz give any hint or trick that i check adapter. i mean how to check adapter. if solding is ok. what wire to check with meter. i am that good in hard ware. plz sugestion ?

moulnisky 08-26-2009 22:23

Quote:

Originally Posted by TRABEL (Post 4785416)
well , mine all tests are o.k
thought im getting error when tma adapter conected to box with usb power ,then i get error . if i disconect the usb power , then all tests going fine ...
ideas ?

It is a little "hole" in the project of the tma adapter 1.1. The usb cable is connected to the Pin 1 of the adapter (Vbatt); if you connect the TMA to the box and you start the program, the self test check all the configurations; one of the test is the Vbat .. test one Vbatt must be about 5 V if needed and this test pass.. second part is Vbatt must be 0 if needed but whatever the box sto giving power to the vbatt the test read 5 Volts coming from the adapter USB cable to the pin1 and you get the error. was enaugh one diode on the pin 1 to prevent this error..
Obviously this error doesn't happen with the tma evolution.

BR

Alex

haddad79 08-29-2009 07:00

Mr Ptt
i have this problem
Code:

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.7828
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v1.06, (Aug  8 2009 17:54:19, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: Revised
Box Serial Number: 00000
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: Unknown
Initializing security card...
Card Serial Number: 00000
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage        4.95v        PASSED
MCU Voltage        3.28v        PASSED
Core Voltage        1.76v        PASSED
VBAT Voltage        3.39v        PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 3.39v is out of valid range
Initializing FBUS...
All initialized - Ready to work

and same times give me this
[/CODE]Started box selftests procedure
USB Voltage 4.94v PASSED
MCU Voltage 3.28v PASSED
Core Voltage 1.76v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 4.42v is out of valid range
Initializing FBUS...
All initialized - Ready to work[/CODE]
What can i do to fix this problem

ptt 08-29-2009 11:30

You get the error when start the soft with cable conected to Service socket ? Is better to start the software without cable conected at Service port.

If the error produces randomly, you can verify if the voltage at VBAT terminals of FBUS cable is correct ( if box say 3.39V and you get near 4.8V then is calibartion resistors, and is not to worry about )

If you get the voltages that Box say in box selftests, then maybe you have bad solders at IC which manages VBAT...

BR

deal1975 08-29-2009 14:21

hello , here with my box only green light is on , nothing no reaction

ptt 08-29-2009 22:46

@ deal1975

Hi, the green led remains ON, and nothing more hapens ? PC detects Box and ask for drivers ? If the PC cant detect your box i think you need contact your reseller for Box Exchange....

I sugest you, open a new thread regarding your problem, here we are talking about "Box Seltests Fail" problem...

BR

ayhen42 09-06-2009 03:22

hello ptt here my problem
Started box selftests procedure
USB Voltage 5.16v PASSED
MCU Voltage 3.29v PASSED
Core Voltage 1.84v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 5.12v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 5.01v PASSED
Box VPP disabled
VPP Voltage 0.02v PASSED
External Box VPP Enabled
VPP Voltage 0.02v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work

ptt 09-06-2009 03:26

There is no problem with your box, all is ok

Code:


VPP Voltage 0.02v FAILED - IGNORED - Probably power supply is not connected

this error is because you have not conected the ext VPP power supply ( read the first post of this thread )

BR

Pufi164 09-09-2009 13:44

I obtained it today the box (LM3526H)

But no external VPP!

This with external stable 5V:

Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 4.99v PASSED
MCU Voltage 3.29v PASSED
Core Voltage 1.77v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.96v PASSED
Box VPP disabled
VPP Voltage 0.47v PASSED
Internal Box VPP Enabled
VPP Voltage 4.92v PASSED
Box VPP disabled
VPP Voltage 0.47v PASSED
External Box VPP Enabled
VPP Voltage 1.43v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work


This without external power:

Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 4.98v PASSED
MCU Voltage 3.28v PASSED
Core Voltage 1.77v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.96v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 4.90v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work

What shall I do now?

Pufi164 09-09-2009 16:55

Hy.

Without externaé power write:
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected


With 5V external power:
External Box VPP Enabled
VPP Voltage 1.43v FAILED - IGNORED - Probably power supply is not connected

With 9V external power:
xternal Box VPP Enabled
VPP Voltage 1.52v FAILED - IGNORED - Probably power supply is not connected.

Help someone who has it.
A completely new box!

ptt 09-09-2009 22:46

@ Pufi164

Did you read this stiky thread ?

http://forum.gsmhosting.com/vbb/showthread.php?t=798297


If you conect 9V Power Supply to your box ( New HW Rev. with LM3526H ) you KILL your VPP Switch IC ( LM3526H )

You ONLY can use 9V in old HW Rev, that use LM1950T or CS8240

Now you only can use INT VPP ( this is not a problem with new HW Rev. Box as with EXT VPP you can use only 5V and this is the same VPP voltage that INT VPP use ).

Maybe you can exchange the box with your reseller, and nex time dont play with VPP....

BR

Pufi164 09-10-2009 14:21

THX.
Now I have already read.
Unfortunately, my new HW with LM3526H.

But work fine wihout external VPP.

rather buy 2 pieces LM3526H, nd exchange on (if it helps)
Ip-mart since it was purchased, it would be easy to send from Europe to China....


It would be the question of whether it makes sense to fix?
Is there any downside?

ptt 09-10-2009 21:49

@ Pufi164

If your Box works properly, and you can flash.... ( try some model that can use VPP some DCT-4 ) i dont see any reason to touch anything...

here an easy way to check VPP

http://forum.gsmhosting.com/vbb/show...27&postcount=9

BR

senkron24 09-12-2009 11:35

Quote:

Originally Posted by ptt (Post 4781857)
I think there is at least 3 diferent HW versions, the first with LM1950T ( i have this ), the second with CS8240, and the third with LM3526H.... i cant say which is better as i only have 1....

If you dont have the skill to do the tests posted, then better contact reseller, or Mr. Cyclonebox ( see this post )

http://forum.gsmhosting.com/vbb/show...2&postcount=25

BR

in my devacie is lm3940is

is other hw

adnanali 09-12-2009 11:58

check this just registration complete and i face this my 1st cyclone is ok on same pc & cable


http://img232.imageshack.us/img232/504/cyclone.png

ptt 09-12-2009 12:15

@ senkron24

Yes, your Cyclone and all other uses LM3940, it is an 1A Low Dropout Regulator for 5V to 3.3V Conversion, for MCU power supply... and LM1950T, CS8240, and LM3526H are used for VBAT an VPP voltage switch, those IC are the cause of most Selftest Fail warnings...

BR

ptt 09-12-2009 12:19

@ adnanali

you get "VBAT Voltage fail" ?

read the first post of this thread, where say: " 3- VBAT Supply test fail "

BR

senkron24 09-12-2009 13:37

Quote:

Originally Posted by ptt (Post 4838455)
@ senkron24

Yes, your Cyclone and all other uses LM3940, it is an 1A Low Dropout Regulator for 5V to 3.3V Conversion, for MCU power supply... and LM1950T, CS8240, and LM3526H are used for VBAT an VPP voltage switch, those IC are the cause of most Selftest Fail warnings...

BR

i have samtimes problem with pic adanali

Box Selftests Failed -> VPP Supply Voltage test failed, 0,60v is out of valid range

and same times work great



Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5,03v PASSED
MCU Voltage 3,27v PASSED
Core Voltage 1,76v PASSED
VBAT Voltage 0,01v PASSED
VBAT Voltage 4,92v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
Internal Box VPP Enabled
VPP Voltage 4,88v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
External Box VPP Enabled
VPP Voltage 0,04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work


muss i change lm3940 ???


b.r
senkron24

ptt 09-12-2009 13:48

Resolder VBAT switch IC ( LM1950T, CS8240 or LM3526H ) if your box have LM1950T the VBAT IC is the ones located behind diagnostioc port (RJ-48)

If LM3940 fail, yor box dont work at all (dead box)

BR

hackgsm 09-12-2009 21:08

1 Attachment(s)
Quote:

Originally Posted by senkron24 (Post 4838335)
in my devacie is lm3940is

is other hw


lm3940is is regulator 3.3v for atmel chip......old and new cyclone box

http://img.alibaba.com/photo/1080100...Parts.summ.jpg

q_ilabo_t 09-14-2009 10:59

Started box selftests procedure
USB Voltage 5.02v PASSED
MCU Voltage 3.30v PASSED
Core Voltage 1.76v PASSED
VBAT Voltage 0.01v PASSED
Box Selftests Failed -> VBAT Supply Voltage test failed, 3.01v is out of valid range
Super DCT4 Activation: FALSE
Initializing FBUS...
All initialized - Ready to work

ptt 09-14-2009 11:35

@ q_ilabo_t

Hi, here you answer:

http://forum.gsmhosting.com/vbb/show...37&postcount=1 " 3- VBAT Supply test fail "

and make sure you don t have conected anyting to "Service port" when you start the software

BR

cycloser 09-18-2009 05:23

hi all, i'm a newbie here,
can i know how to check the problem "vbatt Supply test fail"?
where to check?
any picture can post here how to check?
thanks!!!

ZoHaiB_(FoneGSM) 09-18-2009 12:13

Cyclone Support Check This Problem with YOUR NEW Boxes
 
what about this problem got new BOX

Register OK

after that

BOX Maintenance OK


Now if open Software you can USE only BOX Maintenance Option work profect check Pic


and if click on DCT4/WD2/BB5 BOX alway's give this msg

Initialization has failed -> No connection was established, or box is not in needed mode




reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.



not only one facing this problem this is my 3rd Box same ERROR

any other Box work fine on same port

ZoHaiB_(FoneGSM) 09-18-2009 12:18

http://img2.imageshack.us/img2/4205/cyclone1.jpg

http://img504.imageshack.us/img504/5650/cyclone2.jpg

NADEEM GONDAL 09-18-2009 12:35

Unplug And Plug Again IF same Then Here is Little Help.
http://forum.gsmhosting.com/vbb/showthread.php?t=797559

ZoHaiB_(FoneGSM) 09-18-2009 12:43

read carefully Bro

reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.

already done those Step you hav'nt check Pic if any problem with driver then How came Box MAINTANENCE work fine every time Only other Option not see some more Pic


http://img199.imageshack.us/img199/3990/cardmanager.jpg

in bottom it's show box connected


same if read creadts




http://img3.imageshack.us/img3/865/creditsmk.jpg


same shows box connected but ERROR same

Initialization has failed -> No connection was established, or box is not in needed mode

NADEEM GONDAL 09-18-2009 13:06

For Maintenance Box Need only Boot loader Mode And For Other Operation Need Main Mode ,And If You Dont Install Driver of Main mode So Always Face Error.

senkron24 09-18-2009 13:14

Quote:

Originally Posted by infozohaib (Post 4856835)
read carefully Bro

reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.

already done those Step you hav'nt check Pic if any problem with driver then How came Box MAINTANENCE work fine every time Only other Option not see some more Pic


http://img199.imageshack.us/img199/3990/cardmanager.jpg

in bottom it's show box connected


same if read creadts




http://img3.imageshack.us/img3/865/creditsmk.jpg


same shows box connected but ERROR same

Initialization has failed -> No connection was established, or box is not in needed mode


i think you have driver problem pls remove driver and instal again

b.r
senkron24

ZoHaiB_(FoneGSM) 09-18-2009 13:46

Quote:

Originally Posted by senkron24 (Post 4856913)
i think you have driver problem pls remove driver and instal again

b.r
senkron24

try to reinstalled sw and drivers still same problem


Quote:

Originally Posted by NADEEM GONDAL (Post 4856888)
For Maintenance Box Need only Boot loader Mode And For Other Operation Need Main Mode ,And If You Dont Install Driver of Main mode So Always Face Error.

driver reinstalled problem still same

ZoHaiB_(FoneGSM) 09-18-2009 17:17

where is Cyclone team to sort-Out this Problem

ptt 09-18-2009 18:58

Quote:

Originally Posted by infozohaib (Post 4856765)
what about this problem got new BOX

Register OK

after that

BOX Maintenance OK


Now if open Software you can USE only BOX Maintenance Option work profect check Pic


and if click on DCT4/WD2/BB5 BOX alway's give this msg

Initialization has failed -> No connection was established, or box is not in needed mode




reconnect Box
restart Pc
reinstall sw
Change USB cable
Change Port
change PC

what to Do.



not only one facing this problem this is my 3rd Box same ERROR

any other Box work fine on same port

Try to contact Mr. Siroya in Sonork : 100.58402 or ICQ : 176266002 maybe he can guide you to solve your problem.

BR

ZoHaiB_(FoneGSM) 09-18-2009 22:06

Authenthication error -> No connection was established, or box is not in needed mode


how many pc i have to try now tell us Cyclone team ............ what's this

ZoHaiB_(FoneGSM) 09-18-2009 22:21

when you click any option like

refill card
credits
DCT4/WD2/BB5


Box just try to connect in MAIN MODE but nothing happend and shown this msg


Authenthication error -> No connection was established, or box is not in needed mode

ZoHaiB_(FoneGSM) 09-18-2009 23:18

Problem Solved Credit goes to MR. SiRoYa
 
Problem Solved Credit goes to MR. SiRoYa for Great Support and Help

great work SiRoYa
really appreciated

Thanks

ptt 09-18-2009 23:28

Quote:

Originally Posted by ptt (Post 4857734)
Try to contact Mr. Siroya in Sonork : 100.58402 or ICQ : 176266002 maybe he can guide you to solve your problem.

BR


Quote:

Originally Posted by infozohaib (Post 4858282)
Problem Solved Credit goes to MR. SiRoYa for Great Support and Help

great work SiRoYa
really appreciated

Thanks


Glad to see you solve your problem.... i tell you to contact Mr. Siroya...

BR

nicacel 10-04-2009 22:57

Quote:

Originally Posted by infozohaib (Post 4858282)
Problem Solved Credit goes to MR. SiRoYa for Great Support and Help

great work SiRoYa
really appreciated

Thanks

How did u fix this problem? I have exact same problem like u had. Please help me fix box. I did everything like you. and cant find the way make box to go in main boot.

My box was working perfect before. Today after unlock 3 pcs nokia, then I close software then opened again, then cant go in main boot :(

ptt 10-04-2009 23:24

@ nicacel

Contact Mr. Siroya in Sonork : 100.58402 or ICQ : 176266002

BR

nicacel 10-05-2009 17:19

Quote:

Originally Posted by ptt (Post 4904455)
@ nicacel

Contact Mr. Siroya in Sonork : 100.58402 or ICQ : 176266002

BR

Can you tell to Siroya to add me to sonork 100.87753 Im getting problem in findin and addin him, I get not allowed please thanks in advance

nicacel 10-05-2009 18:07

Sonork access denied when I try to add siroya :(

ptt 10-05-2009 21:36

Really strange, i have in sonork and icq contacts without problem. try Yahoo: mashriq_soft

( i drop msj in sonork to mr. Siroya with your post link )

BR


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