Box Selftests Fail, What to do....

[ptt]

@ derrytea

Check if the Ic that get hot is the U1 ( LM3526 located mear the RJ-48 sockets at top side of the PCB )

I think you need to replace it ( it is the VBAT IC SW )

BR

[derrytea]

@ptt i've change the lm3526
here is the logs

Card is activated
Box is activated
Started box selftests procedure
USB Voltage 4,69v PASSED
MCU Voltage 3,30v PASSED
Core Voltage 1,78v PASSED
VBAT Voltage 0,01v PASSED
VBAT Voltage 4,63v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
Internal Box VPP Enabled
VPP Voltage 4,70v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
External Box VPP Enabled
VPP Voltage 0,02v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work
Processing pre-flash tasks...
Pre-flash tasks finished
Booting UPP...
Box VPP disabled
Processing Flash Image Failed -> UPP Not Responding
Failed to Flash -> Problem with processing MCU Image file

but it wont detected a phone, is it a cable problem?

[ibragulf]

Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v01.46, (Jul 24 2010 23:54:36, gcc v4.3.2, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2010 wk27
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C00002D3
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk32
Initializing security card...
Card Serial Number: D00000C0
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5.02v PASSED
MCU Voltage 3.28v PASSED
Core Voltage 1.82v PASSED
VBAT Voltage 0.00v PASSED
VBAT Voltage 4.91v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 5.01v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
External Box VPP Enabled
VPP Voltage 0.02v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to wo

Support Check This Problem

[ptt]

@ derrytea

Now your box seems to be fine ( the Selftest is OK )

Is your phone in "localmode" ?

Maybe cable problem, check cable, also clean phone contacts, and before try to flash do a "Check Flashing Bus" and see if all ok.

BR

[ptt]

@ ibragulf

Support Check This Problem

I dont see any problem with your Box

Initializing box...
Box Firmware: Cyclone Nokia Application v01.46
Initializing FBUS...
All initialized - Ready to work

BR

[ssatcom]

Dear Support Team,

My Cyclonebox service port rj-45 pin is damaged.......I replaced with new one,
Now i get the following responsc.......

Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v01.46, (Jul 24 2010 23:54:36, gcc v4.3.2, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2010 wk27
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: xxxxxxxx
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk32
Initializing security card...
Card Serial Number: xxxxxxxx
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
Box Selftests Failed -> USB Supply Voltage test failed, 0.01v is out of valid range
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work

Help me by posting Cyclonebox Schematics.

Regards
Satcom

[ptt]

@ ssatcom

Connect the usb cable to your box, and measure the voltage at pin 1 of the LM3940 ( located at bottom side of the PCB ) if you get 5V all is OK your box only have "calibration resistor" problem, just disable "Box Selftest" in settings and continue using your Cyclone Box.

LM3940 is a 3,3V regulator, pinout is:
1: IN (5V)
2: GND
3: OUT (3,3V)

BR

[ssatcom]

Originally Posted by ptt

@ ssatcom

Connect the usb cable to your box, and measure the voltage at pin 1 of the LM3940 ( located at bottom side of the PCB ) if you get 5V all is OK your box only have "calibration resistor" problem, just disable "Box Selftest" in settings and continue using your Cyclone Box.

LM3940 is a 3,3V regulator, pinout is:
1: IN (5V)
2: GND
3: OUT (3,3V)

BR

Thanks Mr.ptt,

Give me the resistor value of R55 and R4 , This two resistor are mising my box.

[ptt]

R4 = 10K ohm (103)

R55 = 30 ohm (300)

BR

[ssatcom]

Originally Posted by ptt

R4 = 10K ohm (103)

R55 = 30 ohm (300)

BR

Thanks Mr.ptt,

Now my box working fine.........

Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v01.46, (Jul 24 2010 23:54:36, gcc v4.3.2, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2010 wk27
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: xxxxxxxx
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk32
Initializing security card...
Card Serial Number: xxxxxxxx
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 4.99v PASSED
MCU Voltage 3.29v PASSED
Core Voltage 1.86v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 4.91v PASSED
Box VPP disabled
VPP Voltage 0.00v PASSED
Internal Box VPP Enabled
VPP Voltage 4.83v PASSED
Box VPP disabled
VPP Voltage 0.09v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work

[ptt]

You're welcome

Glad to see your box is OK


BR

[derrytea]

Originally Posted by ptt

@ derrytea

Now your box seems to be fine ( the Selftest is OK )

Is your phone in "localmode" ?

Maybe cable problem, check cable, also clean phone contacts, and before try to flash do a "Check Flashing Bus" and see if all ok.

BR

yes it was local mode, for dct4 phone, phones never detected
for bb5 phone, it was detected but stuck at 2nd loader (using adapter or
without adapter its still the same), heres the log

Booting CMT...
CMT_SYSTEM_ASIC_ID: 000000010000022600010006030C192101033000
CMT_EM_ASIC_ID: 00000296
CMT_EM_ASIC_ID: 00000B22
CMT_PUBLIC_ID: 0CA0000E61297D5653D16C7242203992C4C437EA
CMT_ASIC_MODE_ID: 00
CMT_ROOT_KEY_HASH: 9DDBFCFE6E73CED7D8C6268C8EB85723
CMT_BOOT_ROM_CRC: 273F6D55
CMT_SECURE_ROM_CRC: DFAAF68F
CMT Ready!
Searching for BootCode: DualLine 32Bit
RAP3Gv3_2nd.fg, Type: 2nd Boot Loader, Rev: 0.10.6.0, Algo: BB5
Flashbus Write baud set to 1.0Mbits
Flashbus Read baud set to 98Kbits
Using OLD BB5 FLASHING PROTOCOL
Prepare phone failed with message -> CMT Secondary Loader was not accepted
Failed to Check BB5 Flashing Bus -> Failed to Boot / Prepare Phone

and if i bent the cable up (in front of rj48 service socket) everything seems to be fine for both dct4 or bb5 phone... heres the log

Booting CMT...
CMT_SYSTEM_ASIC_ID: 000000010000022600010006030C192101033000
CMT_EM_ASIC_ID: 00000296
CMT_EM_ASIC_ID: 00000B22
CMT_PUBLIC_ID: 0CA0000E61297D5653D16C7242203992C4C437EA
CMT_ASIC_MODE_ID: 00
CMT_ROOT_KEY_HASH: 9DDBFCFE6E73CED7D8C6268C8EB85723
CMT_BOOT_ROM_CRC: 273F6D55
CMT_SECURE_ROM_CRC: DFAAF68F
CMT Ready!
Searching for BootCode: DualLine 32Bit
RAP3Gv3_2nd.fg, Type: 2nd Boot Loader, Rev: 0.10.6.0, Algo: BB5
Flashbus Write baud set to 1.0Mbits
Flashbus Read baud set to 98Kbits
Using OLD BB5 FLASHING PROTOCOL
FlashChip[0,CMT]: 0x0089898200008A31, Intel, NOR
FlashContent[0,CMT]: 00000000000000000000000000000000, NOR
FlashChip[0,CMT]: 0xFFFF000000000000, Unknown, MMC
Transmission Mode Requested: Single Line, 8 bit, Accepted: Single Line, 8 bit
Searching for BootCode: DualLine 32Bit
FlashChip 0x00898982 (Intel), Size: 64MBytes, VPP: 9V
RAP3Gv3_algo.fg, Type: Algorithm, Rev: 0.10.6.0, Algo: BB5 ALGORITHM
Flashbus Write baud set to 2.0Mbits
Transmission Mode Requested: Dual Line, 32 bit, Accepted: Dual Line, 32 bit
Box TX2 Data Pin set to: Service Pin 3
Box VPP disabled
Internal CMT Phone VPP Enabled
PAPUBKEYS Hash for CMT: 0C917F11196FDB7378C18EF7260698CA4489DCA0
APE Boot skipped on user request
Flashbus Write baud set to 5.0Mbits
Restarting MCU...

@ptt i would like to trace the tx and rx of the box could you help me?
i gotta feeling there was some resistor or capacitor damaged and please guide me thanks

[derrytea]

Originally Posted by derrytea

yes it was local mode, for dct4 phone, phones never detected
for bb5 phone, it was detected but stuck at 2nd loader (using adapter or
without adapter its still the same), heres the log

Booting CMT...
CMT_SYSTEM_ASIC_ID: 000000010000022600010006030C192101033000
CMT_EM_ASIC_ID: 00000296
CMT_EM_ASIC_ID: 00000B22
CMT_PUBLIC_ID: 0CA0000E61297D5653D16C7242203992C4C437EA
CMT_ASIC_MODE_ID: 00
CMT_ROOT_KEY_HASH: 9DDBFCFE6E73CED7D8C6268C8EB85723
CMT_BOOT_ROM_CRC: 273F6D55
CMT_SECURE_ROM_CRC: DFAAF68F
CMT Ready!
Searching for BootCode: DualLine 32Bit
RAP3Gv3_2nd.fg, Type: 2nd Boot Loader, Rev: 0.10.6.0, Algo: BB5
Flashbus Write baud set to 1.0Mbits
Flashbus Read baud set to 98Kbits
Using OLD BB5 FLASHING PROTOCOL
Prepare phone failed with message -> CMT Secondary Loader was not accepted
Failed to Check BB5 Flashing Bus -> Failed to Boot / Prepare Phone

and if i bent the cable up (in front of rj48 service socket) everything seems to be fine for both dct4 or bb5 phone... heres the log

Booting CMT...
CMT_SYSTEM_ASIC_ID: 000000010000022600010006030C192101033000
CMT_EM_ASIC_ID: 00000296
CMT_EM_ASIC_ID: 00000B22
CMT_PUBLIC_ID: 0CA0000E61297D5653D16C7242203992C4C437EA
CMT_ASIC_MODE_ID: 00
CMT_ROOT_KEY_HASH: 9DDBFCFE6E73CED7D8C6268C8EB85723
CMT_BOOT_ROM_CRC: 273F6D55
CMT_SECURE_ROM_CRC: DFAAF68F
CMT Ready!
Searching for BootCode: DualLine 32Bit
RAP3Gv3_2nd.fg, Type: 2nd Boot Loader, Rev: 0.10.6.0, Algo: BB5
Flashbus Write baud set to 1.0Mbits
Flashbus Read baud set to 98Kbits
Using OLD BB5 FLASHING PROTOCOL
FlashChip[0,CMT]: 0x0089898200008A31, Intel, NOR
FlashContent[0,CMT]: 00000000000000000000000000000000, NOR
FlashChip[0,CMT]: 0xFFFF000000000000, Unknown, MMC
Transmission Mode Requested: Single Line, 8 bit, Accepted: Single Line, 8 bit
Searching for BootCode: DualLine 32Bit
FlashChip 0x00898982 (Intel), Size: 64MBytes, VPP: 9V
RAP3Gv3_algo.fg, Type: Algorithm, Rev: 0.10.6.0, Algo: BB5 ALGORITHM
Flashbus Write baud set to 2.0Mbits
Transmission Mode Requested: Dual Line, 32 bit, Accepted: Dual Line, 32 bit
Box TX2 Data Pin set to: Service Pin 3
Box VPP disabled
Internal CMT Phone VPP Enabled
PAPUBKEYS Hash for CMT: 0C917F11196FDB7378C18EF7260698CA4489DCA0
APE Boot skipped on user request
Flashbus Write baud set to 5.0Mbits
Restarting MCU...

@ptt i would like to trace the tx and rx of the box could you help me?
i gotta feeling there was some resistor or capacitor damaged and please guide me thanks

24 augut - 13 sept
i wonder, will supporter help me here?

[ptt]

Originally Posted by derrytea

24 augut - 13 sept
i wonder, will supporter help me here?

On August 27 i sent PM answering your PM ( sent on august 27 ) an tell to you that i dont have the full schematics of the Box and also i tell you to Contact Kaisak on ICQ about your issue.

what else you want ?

BR

[derrytea]

Originally Posted by ptt

On August 27 i sent PM answering your PM ( sent on august 27 ) an tell to you that i dont have the full schematics of the Box and also i tell you to Contact Kaisak on ICQ about your issue.

what else you want ?

BR

first , thank you very much mr ptt for your help

2nd i was contact kaisak on ym but seems to be doesnt have any information about the schematics....
kaisak says only mr. karwos has it. and he wasnt at the office
then i pointed this thread to kaisak so mr. karwos will notice it if he was available. but untill today it seewms that he wasnt available at this thread