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01-24-2012, 10:40
| #1 (permalink) |
| No Life Poster  Join Date: Dec 2005 Location: Poland
Posts: 1,765
Member: 209842 Status: Offline Sonork: 100.93537 Thanks Meter: 3,386 | CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) = REPORT HERE Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully Dear Users, Anybody have this same problem- pls report there. This error doesnt means that Yours box will not work, You can try remove USB cable from box and switch again- should works fine. Its only some software problems. We will solve it ASAP. Last edited by kaisak; 01-28-2012 at 09:54. |
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01-25-2012, 15:08
| #2 (permalink) |
| Registered User  Join Date: Sep 2002 Location: unknown Age: 42
Posts: 130
Member: 15353 Status: Offline Thanks Meter: 15 | I have this problem: Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully I have sent log in pm |
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01-25-2012, 17:01
| #3 (permalink) |
| Junior Member Join Date: Jul 2008 Location: cuba
Posts: 15
Member: 805093 Status: Offline Thanks Meter: 0 | Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [], [], [Platform: Classic] Handling device: [], [], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully After it is rubbed and block the program |
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01-26-2012, 16:37
| #4 (permalink) |
| Junior Member Join Date: Jul 2008 Location: cuba
Posts: 15
Member: 805093 Status: Offline Thanks Meter: 0 | Apparently erased me the previous message here this the log Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [], [], [Platform: Classic] Handling device: [], [], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-26-2012, 16:44
| #5 (permalink) |
| Junior Member Join Date: Jul 2008 Location: cuba
Posts: 15
Member: 805093 Status: Offline Thanks Meter: 0 | Apparently erased me the previous message here this the log Box SN: C000715E HW Revision: B, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2009, wk23 / wk19 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: xxxxxxx First Name: xxxxx Surname: xxxx Nickname: xxxxx Address: habana Country: cuba E-Mail: [email protected] Reseller: Gsmserver, Hongkong Warranty Start Date: 2012-01-22 Warranty Period (months): 6 Warranty Stop Date: 2012-07-22 Warranty active: Yes Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [], [], [Platform: Classic] Handling device: [], [], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-26-2012, 22:48
| #6 (permalink) |
| Junior Member Join Date: Sep 2007
Posts: 7
Member: 589895 Status: Offline Thanks Meter: 3 | Hi ,I have these problem with cyclone box,so please help me. Cyclone box : C0007139 ========= Box Info ========= Box SN: C0007139 HW Revision: B, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2009, wk23 / wk19 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: xxxxxxxxxxx First Name: xxxxxxxxxxxxxxx Surname: xxxxxxxxxxxxxxxx Nickname: xxxxxxxxxxxxxxx Address: xxxxxxxxxxxxxxxxxx Country: mexico E-Mail: [email protected] Reseller: Gsmserver, Hongkong Warranty Start Date: 2012-01-12 Warranty Period (months): 6 Warranty Stop Date: 2012-07-12 Warranty active: Yes ============================ Updating Security Area... Security Area Update Skipped, Not allowed Hi ,I have these problem with cyclone box,so please help me. Cyclone box : C0007139 Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-26-2012, 23:14
| #7 (permalink) |
| Insane Poster Join Date: Jul 2011
Posts: 63
Member: 1617281 Status: Offline Thanks Meter: 10 | Updating Security Area... Security Area Updated, Took: 0.130s Updating Main Firmware... Main Firmware Updated, Took: 19.829s Updating COM Emulator Firmware... COM Emulator Firmware Updated, Took: 1.302s Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Box Open Error -> Not found needed Cyclone device Failed to Upgrade Bootloader -> No connection was established, or box is not in needed mode Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-27-2012, 02:41
| #8 (permalink) |
| Insane Poster Join Date: May 2006 Location: Kolkata Age: 44
Posts: 78
Member: 279099 Status: Offline Thanks Meter: 7 | I am faceing this Problem Cyclone Box Team need ur Help Box Maintenance procedure started at 7:05:34 AM Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: 39BDDC3EE494C255F3ACAD75AB30D832 Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C0002C60 HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk32 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: DD0000F6 First Name: Rajib Surname: Bhar Nickname: gsmsearch Address: Coochbehar Country: India E-Mail: [email protected] Reseller: Ipmart, Malaysia Warranty Start Date: 2010-07-10 Warranty Period (months): 6 Warranty Stop Date: 2011-01-10 Warranty active: No ============================ Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-27-2012, 02:45
| #9 (permalink) |
| Junior Member Join Date: Jul 2008 Location: cuba
Posts: 15
Member: 805093 Status: Offline Thanks Meter: 0 | Really me, this erasing the messages that I could have updated the cyclon in the event that they may hit my solve say me to vomit the the box to gsmserver This is my box Box SN: C000715E HW Revision: B, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2009, wk23 / wk19 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: xxxxxxx First Name: xxxxx Surname: xxxx Nickname: xxxxx Address: habana Country: cuba E-Mail: [email protected] Reseller: Gsmserver, Hongkong Warranty Start Date: 2012-01-22 Warranty Period (months): 6 Warranty Stop Date: 2012-07-22 Warranty active: Yes Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [], [], [Platform: Classic] Handling device: [], [], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-27-2012, 19:17
| #10 (permalink) |
| Junior Member Join Date: Jul 2008 Location: cuba
Posts: 15
Member: 805093 Status: Offline Thanks Meter: 0 | Spanish spoken greeting used a translator, I have had problems updating the Cyclone I have the log but apparently I've done something wrong because of this blurring me, I know I have to do to update the box, thanks I speak greetings Spanish I utilize a translator, I have had problems when updating the cyclon I have put the log but apparently I have I throw something badly because me the this erasing, want knowing that I have to make somebody to be able to update the box, thanks Box SN: C000715E Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [], [], [Platform: Classic] Handling device: [], [], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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01-27-2012, 19:32
| #11 (permalink) | |
| No Life Poster  Join Date: Sep 2006 Location: RETIRED ! Age: 47
Posts: 3,327
Member: 348680 Status: Offline Thanks Meter: 1,273 | This morning i talked with Kaisak about this issue and it was put under Karwos attention. So, please, have patience till Karwos can determine if it is a "bug" or where is the "cause / solution" to this "problem", and come here with a fix or answer about this. Please, if you have this error, post here, not in other thread: Quote:
BR Esta mañana hable con Kaisak acerca del tema, y comentó que lo habia pasado a Karwos, asi que, por favor aguarden hasta que se pueda determinar si es un bug o cual es la causa / solucion a este tema. Quien tenga este problema, reportelo aquí, por favor no abra otro tema. Saludos | |
| The Following 2 Users Say Thank You to ptt For This Useful Post: |
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01-31-2012, 12:31
| #12 (permalink) |
| Major Poster Join Date: Nov 2005
Posts: 48
Member: 202731 Status: Offline Thanks Meter: 6 | Need help cyclone problem Box Maintenance procedure started at 11:17:24 Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: 7E31889821DF701FEE21C07286381BBA Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C00053EC HW Revision: B, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2010, wk35 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D0060435 First Name: SAKANDE Surname: BOUBACAR Nickname: BOUBA Address: 711 Country: Burkina Faso E-Mail: [email protected] Reseller: GSMBoutique, France Warranty Start Date: 2011-01-21 Warranty Period (months): 6 Warranty Stop Date: 2011-07-21 Warranty active: No ============================ Updating Security Area... Security Area Updated, Took: 0.125s Updating Main Firmware... Main Firmware Updated, Took: 19.641s Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [], [], [Platform: Classic] Handling device: [], [], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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02-01-2012, 01:41
| #13 (permalink) |
| Freak Poster Join Date: Jun 2008
Posts: 128
Member: 794140 Status: Offline Thanks Meter: 19 | i have same problem Box Maintenance procedure started at 8:39:29 PM Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: 03C5796F3C1E009C34039E1B2D2DAB29 Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C0002CFA HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk32 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D900005B First Name: Alvin Surname: Felix Nickname: Khent Address: St.Georges Country: Grenada E-Mail: [email protected] Reseller: Siroya, Worldwide Warranty Start Date: 2010-07-08 Warranty Period (months): 6 Warranty Stop Date: 2011-01-08 Warranty active: No ============================ Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Firmware: Cyclone Nokia/Blackberry Application v01.83, (Jan 11 2012 16:22:21, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2011 Boot Agent: Cyclone Secure BootAgent Server v3.01 (C) KarwosSoft 2010 wk41 Bootloader is already Up-to-date Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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02-01-2012, 14:10
| #14 (permalink) | |
| No Life Poster Join Date: Dec 2005 Location: Poland
Posts: 1,765
Member: 209842 Status: Offline Sonork: 100.93537 Thanks Meter: 3,386 | Quote:
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02-03-2012, 14:00
| #15 (permalink) |
| Freak Poster Join Date: Dec 2010
Posts: 268
Member: 1463928 Status: Offline Thanks Meter: 11 | Hi, i've updated twice and still get same problem: Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Initializing box... OVER HERE GET'S DISCONECTED THE BOX CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Initialization has failed -> Failed to read Box Firmware Version - Try to Maintenance Box What can i do? Box Maintenance procedure started at 8:25:47 Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: B6E662795FD7EA8161178D679C38AA1D Connecting to Cyclone Server Cyclone Server (1.0.0.683), Cyclone Box Team 2008-2011 - Ready. ========= Box Info ========= Box SN: C0004A0E HW Revision: B, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk45 / 2008, wk35 Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D00301C1 First Name: Surname: Nickname: Address: Country: E-Mail: Reseller: GPGIndustries, China Warranty Start Date: 2011-03-11 Warranty Period (months): 6 Warranty Stop Date: 2011-09-11 Warranty active: No ============================ Updating Security Area... Security Area Updated, Took: 0.78s Updating Main Firmware... Main Firmware Updated, Took: 14.500s Updating COM Emulator Firmware... COM Emulator Firmware Updated, Took: 0.953s Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Firmware Version Read Failed -> No answer from CBUS Failed to Upgrade Bootloader -> Failed to read Box Firmware Version - Try to Maintenance Box Secure Bootloader Update Skipped Disconnected from Cyclone Server Box Maintenance finished successfully |
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