How to repair CONTACT SERVICE on 6500C with Cyclone Box? - GSM-Forum

Wais777 · 05-19-2009, 22:29

Hello guys,

I have a 6500 Classic, which after unlock shows: Contact Service!!

I didn't chek the version

, phone version not supported for unlock. That's why I get Contact server, Is any way to repair this?

Thanks

Wais777 · 05-19-2009, 22:34

I have writed a PM, Now I get only NOKIA logo, & after 5 second white screen & power off!!!

kikodog · 05-19-2009, 22:42

make read info. and post.

Wais777 · 05-19-2009, 23:32

bro, Phone is dead, can not also flash with highest version! I can get any Info.

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.7396
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v1.04, (May 12 2009 00:28:13, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: CONST-TX2-PIN ; VISTA-SUPPORT
Box Serial Number: ********
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Initializing security card...
Card Serial Number: *******
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5,06v PASSED
MCU Voltage 3,28v PASSED
Core Voltage 1,78v PASSED
VBAT Voltage 0,84v PASSED
VBAT Voltage 4,07v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
Internal Box VPP Enabled
VPP Voltage 4,92v PASSED
Box VPP disabled
VPP Voltage 0,00v PASSED
External Box VPP Enabled
VPP Voltage 0,04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work
Failed to read info -> Phone not detected

Thanx

Wais777 · 05-19-2009, 23:37

Before unlock, I have pressed on Creat RPL from Phone.
& I have this file on my StoredFiles, Can this file help me??

SiRoYa · 05-19-2009, 23:50

try processing with dead usb flashing .

KSM · 05-19-2009, 23:56

Mate,

If you can see the PM file in the stored folder than please write the PM on the phone. This will revive your phone.

And post result.

regards,

kikodog · 05-20-2009, 07:18

if you have write rpl and after make full flash , write pm before write rpl sometimes not work.

NADEEM GONDAL · 05-20-2009, 07:23

Quote:

Originally Posted by Wais777

Before unlock, I have pressed on Creat RPL from Phone.
& I have this file on my StoredFiles, Can this file help me??

Yes write that RPL on phone it will be locked and repaired in legal Way
then again repeat Unlock procedure

Wais777 · 05-20-2009, 09:20

Phone can not flash, I get this:

Error resetting phone...
Booting phone...
Unknown field ID!
Error sync the phone...

Gsm Mardan · 05-20-2009, 09:32

Quote:

Phone can not flash, I get this:

Error resetting phone...
Booting phone...
Unknown field ID!
Error sync the phone...

bro use Hwk tool for flashing...

karwos · 05-21-2009, 11:46

Tick REPOWER ON BOOT, then CHECK FLASHING BUS.
If RAP will not be booted, that means HW damage.

Wais777 · 05-21-2009, 19:35

Quote:

Originally Posted by Cyclonebox

Tick REPOWER ON BOOT, then CHECK FLASHING BUS.
If RAP will not be booted, that means HW damage.

Hi, bro... I get still this:

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.7396
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
Box Firmware: Cyclone Nokia Application v1.04, (May 12 2009 00:28:13, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: CONST-TX2-PIN ; VISTA-SUPPORT
Box Serial Number: **********
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27
Initializing security card...
Card Serial Number: *******
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5,09v PASSED
MCU Voltage 3,28v PASSED
Core Voltage 1,78v PASSED
VBAT Voltage 0,01v PASSED
VBAT Voltage 5,00v PASSED
Box VPP disabled
VPP Voltage 0,00v PASSED
Internal Box VPP Enabled
VPP Voltage 4,97v PASSED
Box VPP disabled
VPP Voltage 0,02v PASSED
External Box VPP Enabled
VPP Voltage 0,04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Initializing FBUS...
All initialized - Ready to work
Failed to Process all Image files -> No images in queue to process, add some
Failed to Process all Image files -> No images in queue to process, add some
Booting RAP...
Failed to Check BB5 Flashing Bus -> Failed to Boot / Prepare Phone
Booting RAP...
CMT_SYSTEM_ASIC_ID: 000000010000022600010006010C192101003000
CMT_EM_ASIC_ID: 00000295
CMT_EM_ASIC_ID: 00000B22
CMT_PUBLIC_ID: 14A00104D4D57C564097ACB90804B37910DD83FC
CMT_ASIC_MODE_ID: 00
CMT_ROOT_KEY_HASH: BAF3A9C3DBFA8454937DB77F2B8852B1
CMT_ROM_ID: 273F6D55DFAAF68F
RAP3Gv3_2nd.fg, Type: 2nd Boot Loader, Rev: 0.1.30.0, Algo: BB5
Flashbus Write baud set to 1.0Mbits
Flashbus Read baud set to 98Kbits
FlashChip[0,CMT]: 0x00EC220C00008921, Samsung, NOR
FlashContent[0,CMT]: 00000000000000000000000000000000, NOR
FlashChip[0,CMT]: 0xFFFF000000000000, Unknown, MMC
Transmission Mode Requested: Single Line, 8 bit, Accepted: Single Line, 8 bit
RAP3Gv3_algo.fg, Type: Algorithm, Rev: 0.1.40.0, Algo: BB5 ALGORITHM
Flashbus Write baud set to 4.0Mbits
Transmission Mode Requested: Dual Line, 32 bit, Accepted: Dual Line, 32 bit
Box TX2 Data Pin set to: Service Pin 3
Box VPP disabled
Internal CMT Phone VPP Enabled
PAPUBKEYS Hash for CMT: D0D8948DEF333BF18141EF4C3D0FB1B002EB5D88
APE Subsystem Not Found
Restarting MCU...

karwos · 05-21-2009, 23:18

Was your phone initially SL3 or SL2 ?
What's going on after flashing this phone ?
More details pls

Wais777 · 05-22-2009, 18:31

Quote:

Originally Posted by Cyclonebox

Was your phone initially SL3 or SL2 ?
What's going on after flashing this phone ?
More details pls

That was SL3, 6500C version 05.95!! This version is not supported for unlock! I had to chek it before unlock.

After unlock, Unlock was Finish! but I got only Contact Service.

I've also saved RPL from phone, before unlock!
I have writed it on phone, Now phone is totally dead!

I have tried to flash with version 05.95 with FBUS, dead USB... but still not helped!!

Thanks

05-19-2009, 22:29	#1 (permalink)
Wais777 No Life Poster Join Date: Apr 2008 Location: Nowhere Posts: 673 Member: 739774 Status: Offline Thanks Meter: 89	How to repair CONTACT SERVICE on 6500C with Cyclone Box? Hello guys, I have a 6500 Classic, which after unlock shows: Contact Service!! I didn't chek the version, phone version not supported for unlock. That's why I get Contact server, Is any way to repair this? Thanks

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05-19-2009, 22:34	#2 (permalink)
Wais777 No Life Poster Join Date: Apr 2008 Location: Nowhere Posts: 673 Member: 739774 Status: Offline Thanks Meter: 89	I have writed a PM, Now I get only NOKIA logo, & after 5 second white screen & power off!!!

05-19-2009, 22:42	#3 (permalink)
kikodog Product Supporter Join Date: Aug 2003 Location: Inside My Phone Posts: 1,514 Member: 37736 Status: Offline Sonork: 100.108250 Thanks Meter: 222	make read info. and post.

05-19-2009, 23:32	#4 (permalink)
Wais777 No Life Poster Join Date: Apr 2008 Location: Nowhere Posts: 673 Member: 739774 Status: Offline Thanks Meter: 89	bro, Phone is dead, can not also flash with highest version! I can get any Info. Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.7396 Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Initializing box... Box Firmware: Cyclone Nokia Application v1.04, (May 12 2009 00:28:13, gcc-4.2.2, RTOS v5.2.0), Type: Signed Production Application, Flags: CONST-TX2-PIN ; VISTA-SUPPORT Box Serial Number: ****** HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2008, wk27 Initializing security card... Card Serial Number: ***** Card Firmware Revision: 0109 Card is activated Box is activated Started box selftests procedure USB Voltage 5,06v PASSED MCU Voltage 3,28v PASSED Core Voltage 1,78v PASSED VBAT Voltage 0,84v PASSED VBAT Voltage 4,07v PASSED Box VPP disabled VPP Voltage 0,04v PASSED Internal Box VPP Enabled VPP Voltage 4,92v PASSED Box VPP disabled VPP Voltage 0,00v PASSED External Box VPP Enabled VPP Voltage 0,04v FAILED - IGNORED - Probably power supply is not connected Box VPP disabled All box selftests passed! Initializing FBUS... All initialized - Ready to work Failed to read info -> Phone not detected Thanx

05-19-2009, 23:37	#5 (permalink)
Wais777 No Life Poster Join Date: Apr 2008 Location: Nowhere Posts: 673 Member: 739774 Status: Offline Thanks Meter: 89	Before unlock, I have pressed on Creat RPL from Phone. & I have this file on my StoredFiles, Can this file help me??

05-19-2009, 23:50	#6 (permalink)
SiRoYa No Life Poster Join Date: Oct 2002 Age: 39 Posts: 8,376 Member: 16107 Status: Offline Sonork: 100.58402 Thanks Meter: 26,411	try processing with dead usb flashing .

05-19-2009, 23:56	#7 (permalink)
KSM Freak Poster Join Date: Mar 2005 Posts: 143 Member: 129208 Status: Offline Sonork: 100.113419 Thanks Meter: 10	Mate, If you can see the PM file in the stored folder than please write the PM on the phone. This will revive your phone. And post result. regards,

05-20-2009, 07:18	#8 (permalink)
kikodog Product Supporter Join Date: Aug 2003 Location: Inside My Phone Posts: 1,514 Member: 37736 Status: Offline Sonork: 100.108250 Thanks Meter: 222	if you have write rpl and after make full flash , write pm before write rpl sometimes not work.

05-20-2009, 09:20	#10 (permalink)
Wais777 No Life Poster Join Date: Apr 2008 Location: Nowhere Posts: 673 Member: 739774 Status: Offline Thanks Meter: 89	Phone can not flash, I get this: Error resetting phone... Booting phone... Unknown field ID! Error sync the phone...

05-21-2009, 11:46	#12 (permalink)
karwos No Life Poster Join Date: Feb 2005 Location: Poland Age: 34 Posts: 4,943 Member: 117496 Status: Offline Sonork: 100.83919 Thanks Meter: 22,689	Tick REPOWER ON BOOT, then CHECK FLASHING BUS. If RAP will not be booted, that means HW damage.

05-21-2009, 23:18	#14 (permalink)
karwos No Life Poster Join Date: Feb 2005 Location: Poland Age: 34 Posts: 4,943 Member: 117496 Status: Offline Sonork: 100.83919 Thanks Meter: 22,689	Was your phone initially SL3 or SL2 ? What's going on after flashing this phone ? More details pls