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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox

 
 
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Old 06-04-2013, 02:52   #1126 (permalink)
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CALCULATION COUNTER is 0


hello all
my problem is I'm trying
to restore blackberry counting tool
and given you do not leave a box mantenace
on several occasions and not reset
I thank you
I can help
thanks .



Box SN: C000502F
HW Revision: B, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2010, wk35
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D006025A
First Name: jovan alexis acevedo sanchez
Surname: jovan
Nickname: jovan125
Address: calle progreso 32
Country: republica dominicana
E-Mail: [email protected]
Reseller: GPGIndustries, China
Warranty Start Date: 2011-01-20
Warranty Period (months): 6
Warranty Stop Date: 2011-07-20
Warranty active: No
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Firmware: Cyclone Main Application v02.11, (Nov 10 2012 00:51:46, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Boot Agent: Cyclone Secure BootAgent Server v3.01 (C) KarwosSoft 2010 wk41
Bootloader is already Up-to-date
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully
 
Old 06-04-2013, 09:01   #1127 (permalink)
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Quote:
Originally Posted by patetskie View Post
hi guys pls
help me about cyclone box .updating wizard error
pls help me how to fix on this error


here in my Cyclone Box Service Tag:
21D44E5CD79E8224916A4506C5789BD7
Done, pls use box wizard.
 
Old 06-04-2013, 13:23   #1128 (permalink)
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Blackberry counter won't reset after using box wizard!

Box Serial Number: B0000084

Box Service Tag: B7CA70D76A44964FEDF574AAA8564C8A

Thanks
 
Old 06-04-2013, 14:27   #1129 (permalink)
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Hi,

Having problems updating this box again -

778EC1E10ABCDBEA1BABD4109E656DF4

This is one you have sorted for me before, is it possible if you can make it so we can update this one more regularly?

Thanks

Nick
 
Old 06-05-2013, 09:53   #1130 (permalink)
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Quote:
Originally Posted by urban tech View Post
Blackberry counter won't reset after using box wizard!

Box Serial Number: B0000084

Box Service Tag: B7CA70D76A44964FEDF574AAA8564C8A

Thanks
please use box wizard now
 
The Following User Says Thank You to kaisak For This Useful Post:
Old 06-05-2013, 09:56   #1131 (permalink)
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Quote:
Originally Posted by Hotdog View Post
Hi,

Having problems updating this box again -

778EC1E10ABCDBEA1BABD4109E656DF4

This is one you have sorted for me before, is it possible if you can make it so we can update this one more regularly?

Thanks

Nick
please use box wizard now Best Regards
 
Old 06-05-2013, 22:34   #1132 (permalink)
ptt
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Quote:
Originally Posted by jovan125 View Post
hello all
my problem is I'm trying
to restore blackberry counting tool
and given you do not leave a box mantenace
on several occasions and not reset
I thank you
I can help
thanks .



Box SN: C000502F
Tickets added ! You can update your Box, using Box wizard.
 
Old 06-06-2013, 05:00   #1133 (permalink)
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Cyclone box require update. Please help me!

My cyclone box always require update firmware when I press Nokia Tool:
"Box firmware is old an needs to be upgraded to v02.11,clicks Yes to process with upgrade". Please help me. Sorry, I can't find serial box because when I click "No" on Upadte firmware box then it show:
"Initialization has failed -> Box firmware is obsolete, please upgrade it" and then hang

This is information when I click to Support Area:
Support Area Launched, Engine Revision: 1.0.1.923
Started authenthication procedure at 11:05:40 AM
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: ACD950A731AC90CE2640B6AC399F5E1F
Cyclone Server (2.0.0.100), Cyclone Box Team 2008-2012 - Ready.

Thank You so much.

Last edited by thanhtai_gsm; 06-06-2013 at 05:10.
 
Old 06-06-2013, 11:09   #1134 (permalink)
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Quote:
Originally Posted by thanhtai_gsm View Post
My cyclone box always require update firmware when I press Nokia Tool:
"Box firmware is old an needs to be upgraded to v02.11,clicks Yes to process with upgrade". Please help me. Sorry, I can't find serial box because when I click "No" on Upadte firmware box then it show:
"Initialization has failed -> Box firmware is obsolete, please upgrade it" and then hang

This is information when I click to Support Area:
Support Area Launched, Engine Revision: 1.0.1.923
Started authenthication procedure at 11:05:40 AM
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: ACD950A731AC90CE2640B6AC399F5E1F
Cyclone Server (2.0.0.100), Cyclone Box Team 2008-2012 - Ready.

Thank You so much.
tickets added..pls update your box and please patient till finish
it will take time depend on your internet speed
 
Old 06-07-2013, 09:18   #1135 (permalink)
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Help after update unable to read HASH for BruteForce i get message unable to decrypt... help cyclone suport
 
Old 06-07-2013, 10:08   #1136 (permalink)
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Help cyclone Suport

two days ago i got message to refil cyclone and i used box wizard to refill and evrything was ok but after i traid to Read HASH and i was unable to read hash ending with error unable to decrypt...
today i tryd to read hash and i ghet this :Failed to Read X-Gold LOG2COD File -> XGold Service Counter is 0. UPGRADE YOUR BOX TO CONTINUE USING SERVICE.
Help lease cyclone sport
 
Old 06-07-2013, 11:18   #1137 (permalink)
ptt
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If you want to Get Help, DO AS INDICATED & POST YOUR BOX S/N or BOX SERVICE TAG, Otherwise Nobody will be able to help you.
 
Old 06-07-2013, 12:54   #1138 (permalink)
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Quote:
Originally Posted by raxon View Post
two days ago i got message to refil cyclone and i used box wizard to refill and evrything was ok but after i traid to Read HASH and i was unable to read hash ending with error unable to decrypt...
today i tryd to read hash and i ghet this :Failed to Read X-Gold LOG2COD File -> XGold Service Counter is 0. UPGRADE YOUR BOX TO CONTINUE USING SERVICE.
Help lease cyclone sport
Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Main Application v02.11, (Nov 10 2012 00:51:46, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C00067B8
HW Revision: C, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2010, wk48
Initializing security card...
Card Serial Number: D009050E
Card Firmware Revision: 010A
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5.12v PASSED
MCU Voltage 3.30v PASSED
Core Voltage 1.79v PASSED
VBAT Voltage 0.01v PASSED
VBAT Voltage 5.02v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 5.10v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
XGold/Blackberry Service Running, Counter: 0
Avaiable Physical Memory: 307.484MB
Avaiable Virtual Memory: 1.927GB
Avaiable Pagefile: 1.742GB
Initializing FBUS...
All initialized - Ready to work
 
Old 06-08-2013, 15:57   #1139 (permalink)
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hi
Box Firmware: Cyclone Main Application v02.11, (Nov 10 2012 00:51:00, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Reloaded Flasher Interface (c) 2012 KarwosLabs
Box Serial Number: B0001B4A
 
Old 06-10-2013, 12:25   #1140 (permalink)
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Help to restore boxing S/N C0003AF8. It is not updated and does not pass in MAIN Firmware
 
 

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