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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 04-14-2010, 16:48   #1 (permalink)
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nokia firmware RM-356 EMEA 7 must be installed first


hi all

i don't way but i still not able to use the flash option with cyclone....

after i download the firmware i need from the support i can't install it due to this message "nokia firmware RM-356 EMEA 7 must be installed first" that i don't how to solve!!!
can some one instruct me how to do it?
 
Old 04-14-2010, 22:43   #2 (permalink)
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first you need download/install a firmware 7, then you can download 7.01 then 7.02 then 7.03. first you need the major firmware.
i think i can help you with this message
 
Old 04-15-2010, 10:05   #3 (permalink)
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Quote:
Originally Posted by tugadao View Post
first you need download/install a firmware 7, then you can download 7.01 then 7.02 then 7.03. first you need the major firmware.
i think i can help you with this message
i will be glad to get some help/support in how to download and install firmware.
 
Old 04-15-2010, 10:25   #4 (permalink)
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Major firmwares is always x.0 after installing major firmwares, then you can go on to minors, x.1 and so on...

eg

Major Data Package
RM-356 dp v 12.0 (MCU SW 40.0.005) for Europe
Published 2010/01/14 Size 162.4 MB


Minor Data Package
RM-356 dp v 12.1 (MCU SW 40.0.005) for Europe
Published 2010/02/01 Size 84.0 MB

And always use latest firmware... DP.7 isn't the latest for RM-356

If you need help, then just add me on to MSN, I will be glad to help you out using teamviewer...

BR
 
Old 04-15-2010, 12:32   #5 (permalink)
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Quote:
Originally Posted by Crazy_ratata View Post
Major firmwares is always x.0 after installing major firmwares, then you can go on to minors, x.1 and so on...

eg

Major Data Package
RM-356 dp v 12.0 (MCU SW 40.0.005) for Europe
Published 2010/01/14 Size 162.4 MB


Minor Data Package
RM-356 dp v 12.1 (MCU SW 40.0.005) for Europe
Published 2010/02/01 Size 84.0 MB

And always use latest firmware... DP.7 isn't the latest for RM-356

If you need help, then just add me on to MSN, I will be glad to help you out using teamviewer...

BR
thank you very much friend, now i understand how to install the firmware but i still have a problem that after the firmware installtion completed the cyclon cann't detect it , in contrast with JAF that can do

"Processing C:\Program Files\Nokia\Phoenix\Products\...
Found 1 products, Filtering BB5 Products - wait...
0 Products left after filtering. Ready."

solution?
 
Old 04-15-2010, 15:31   #6 (permalink)
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why cyclone cann't detect the firmware?
 
Old 04-15-2010, 16:16   #7 (permalink)
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cos load of chances some files are missing...
try downloading all the files needed related to your product code using navfirm or check if the path where is installed the firmware is the folder you selected in the path configuration

BR

Alex
 
Old 04-16-2010, 10:09   #8 (permalink)
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Quote:
Originally Posted by moulnisky View Post
cos load of chances some files are missing...
try downloading all the files needed related to your product code using navfirm or check if the path where is installed the firmware is the folder you selected in the path configuration

BR

Alex
if i download the files needed do i need to install firmware or just to upload the file to cyclone? and what better method?

the firmware of RH-19 installed in the folder
C:\Program Files\Nokia\Phoenix\products

and the RM-356 in folder C:\Program Files\Common Files\Nokia\DataPackage\Products

and cyclone trying to get the files from the C:\Program Files\Nokia\Phoenix\products and also cann't detect the RH-19 .....

why it's happing and there is any way to solve it?
 
Old 04-16-2010, 10:44   #9 (permalink)
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add C:\Program Files\Common Files\Nokia\DataPackage\Products\ in the cyclone path list and will be ok

BR

Alex
 
Old 04-16-2010, 11:13   #10 (permalink)
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Quote:
Originally Posted by moulnisky View Post
add C:\Program Files\Common Files\Nokia\DataPackage\Products\ in the cyclone path list and will be ok

BR

Alex
first i got the message while select the variant "Failed to Extract BB5 Variant -> Product Directory not found at all!"
and why RM-356 detected as DCT4?!!!
"Found 2 products, Filtering DCT4 Products - wait...
1 Products left after filtering. Ready.
Retrieving Variants for Product RM-356 - wait...
Failed to retrieve DCT4 Variants -> Product not found at all! Some critical, unexpected error occured!
the RH-19 installed and not detected as DCT4/WD2 !!!!!!!way?
 
Old 04-16-2010, 12:21   #11 (permalink)
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Go in the cyclonebox main folder and edit the file settings.ini
modify the line
C:\Program Files\Common Files\Nokia\DataPackage\Products
in
C:\Program Files\Common Files\Nokia\DataPackage\Products\
Save the file and restart the aplication

BR

Alex
 
Old 04-18-2010, 09:47   #12 (permalink)
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Quote:
Originally Posted by moulnisky View Post
Go in the cyclonebox main folder and edit the file settings.ini
modify the line
C:\Program Files\Common Files\Nokia\DataPackage\Products
in
C:\Program Files\Common Files\Nokia\DataPackage\Products\
Save the file and restart the aplication

BR

Alex
here how it appears in the settings.ini file

FlashPath1=C:\Program Files\Nokia\Phoenix\Products\
FlashPath2=C:\Program Files\Common Files\Nokia\DataPackage\Products
 
Old 04-18-2010, 10:15   #13 (permalink)
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Quote:
Originally Posted by abdola View Post
here how it appears in the settings.ini file

FlashPath1=C:\Program Files\Nokia\Phoenix\Products\
FlashPath2=C:\Program Files\Common Files\Nokia\DataPackage\Products
Just edit FlashPath2 to
FlashPath2=C:\Program Files\Common Files\Nokia\DataPackage\Products\

As simple as that

BR
 
Old 03-27-2013, 23:24   #14 (permalink)
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hi sir
i dont have the path of C:\Program Files\Common Files\Nokia\DataPackage\Products\
i dont have the data Package path why is that ?
i have only the fuse directory in nokia dir
do i need to create it? the folder ?

Last edited by shmuel522; 03-27-2013 at 23:29.
 
Old 03-30-2013, 19:43   #15 (permalink)
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I do have now after i have insatll phoenix but still can not see the variants
help pls
 
 

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