faild to update failed to connect server,check your internet connection

I got this error when tried to enter in support
BR

> Failed to connect to cyclone server

it has been many days for this update i still cant upgrade my box to v02.20 how to update please resolve this issue for me. i cant even ignore this its just not letting me unlock even old nokia phones

please help me
my id: B000148C

failed to update failed to connect server,check your internet connection
 

my box serial D008043E
failed to update failed to connect server,check your internet connection

sorry server was down, try now pls

pls use box wizard now

Failed to connect to server
 

Hello

When I open Cyclone I receive the following error message:

"Can't create NaviFirm LandingZone, please check Application Privileges"

When I click Nokia tool, I then receive the following message:

"Box firmware is old and needs to be upgraded to v02.20, click yes to proceed with upgrade"

I click Yes, box wizard runs and I then get error message:

"Failed to connect to server. Check your internet connection.

Please help. Internet is working fine???

We had temporary problem with server in this time, now everything is fine, so pls try now.

cyclone server problem
 

i try to update my cyclone box since a week a go kaisak said my box is done but not work i try box wizard update will successful but when i what lunch cyclone software your cyclone box firmware is old update, it since last week but now not pass update
Classic]
Service Tag: 8BF0F8DDEE7C9D41AAC16F79CF4973C1

http://img856.imageshack.us/img856/3879/5apy.th.png

pleeese solve my problem Mr KAISAK OR Mr KARWOS
 

This last 2 day whene i try to acces the navifirm section a can't and i got this message in the log i dont know if it's only my probleme or it's the cas for all user...

this the log i get :


Box is activated
Started box selftests procedure
USB Voltage 4,99v PASSED
MCU Voltage 3,27v PASSED
Core Voltage 1,80v PASSED
VBAT Voltage 0,01v PASSED
VBAT Voltage 4,96v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
Internal Box VPP Enabled
VPP Voltage 4,88v PASSED
Box VPP disabled
VPP Voltage 0,00v PASSED
External Box VPP Enabled
VPP Voltage 0,04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
XGold/Blackberry Service Running, Counter: 99
Lumia No TP is ACTIVATED!
Avaiable Physical Memory: 293.752MB
Avaiable Virtual Memory: 1.879GB
Avaiable Pagefile: 1.788GB
Initializing FBUS...
All initialized - Ready to work
Connecting to Cyclone Server...

[NaviFirm] Failed to Receive Products List -> Failed to connect to Cyclone Server


pleeeese solve my probleme Mr karwos or Mr kaisak

pls i need help,my new cyclone key refuse to update. shows bootagent dnt sent secured data

Box Firmware has now updated, thanks.

I'm still however hit every time with "Can't create NaviFirm LandingZone, please check Application Privileges"

I always run as Administrator as I'm on Windows 7. The LandingZone folder in the Cyclone folder exists.

Any ideas?

Is the server down I cannot update my box :(

Thank you

pls try connect now, best regards