N96 problem

[derekh37]

i have a customers phone that he tried to update and it failed all i get when i use bus check is:

Using device: UFS_USB V2.8 (c) SarasSoft 2007.
Library version: 1.0.0.9005(07-11-2010), 1.0.0.14948(07-11-2010)
APE Data :
SYSTEM ASIC ID: 008815D3 [Nomadik ver: 2.x]
ASIC MODE ID: 00
PUBLIC ID: 28FED8BFCB9DD3CEB015E30E69374D0C0F419A36
ROOT KEY HASH: 0BBC4203E2D3B82504C75CB65E906A35
ROM ID: 137A9A3B33259D2C
CMT Data :
SYSTEM ASIC ID: 000000010000022600010006400C192101031103 [RAPIDO3G ver: 1.13]
EM0 ID: 00000295
EM1 ID: 00000B22
PUBLIC ID: 0D000213EA9601585C9981D643E86802E07DA65F
ASIC MODE ID: 00
ROOT KEY HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE
ROM ID: 4B9B75103E691FF8
SecondaryBoot: RAPIDOv11_2nd.fg [BB5] version: 1.37.1 revision: 0.0 size: 0x3B80
Supported Ids: 0003192101002003, 000C192101002003, 4003192101002003, 400C192101002003, 4003192101011103, 400C192101011103, 4003192101021103, 400C192101021103, 4003192101031103, 400C192101031103, 4003192101011105, 400C192101011105, 400C192101021105, 400C192101031105
FlashID0: 0001 0035 - 0000 6921 [AMD S29NS128N,128 Mbits] type: NOR,CMT
ExtBUSC: 0000 0000 0000 0000 0000 0000 0000 0000
TransmissionMode: 16Bit
Algorithm: RAPIDOv11_algo.fg [XSR 1.5] version: 1.40.0 revision: 0.0 size: 0x27520
Supported Ids: 0003192101002003, 000C192101002003, 4003192101002003, 400C192101002003, 4003192101011103, 400C192101011103, 4003192101021103, 400C192101021103, 4003192101031103, 400C192101031103, 4003192101011105, 400C192101011105, 400C192101021105, 400C192101031105
CMT PAPUBKEYS is blank/erased.
TransmissionMode: DDR&TX2
SecondaryBoot: nomadik8815_2nd.fg [BB5] version: 1.43.0 revision: 0.0 size: 0xAD00
Supported Ids: 008815B0, 008815C0, 008815C1, 008815D0, 008815D1, 008815D3
loader not responding (0910000000B172)

phone does not go into local mode or test mode

any help please?

[mobile mart]

Flash it with usb cable.