N97 Contact Retailer [SOLVED]

[mujie777]

I have N97 that shows PHONE STARTUP FAILED,CONTACT THE RETAILER
All tests are passed with Mxkey,What to do??

Using device: UFS_USB V2.8 (c) SarasSoft 2007.
Library version: 1.0.0.8929(24-06-2010), 1.0.0.14574(24-06-2010)
RAP Data :
SYSTEM ASIC ID: 000000010000022600010006400C192101031103 [RAPIDO3G ver: 1.13]
EM0 ID: 00000296
EM1 ID: 00000B22
PUBLIC ID: 0D90000D57810052E456C3981860CE7845653E3E
ASIC MODE ID: 00
ROOT KEY HASH: CAEEBB65D3C48E6DC73B49DC5063A2EE
ROM ID: 4B9B75103E691FF8
SecondaryBoot: RAPIDOv11_2nd.fg [BB5] version: 1.37.1 revision: 0.0 size: 0x3B80
Supported RAP Ids: 0003192101002003, 000C192101002003, 4003192101002003, 400C192101002003, 4003192101011103, 400C192101011103, 4003192101021103, 400C192101021103, 4003192101031103, 400C192101031103, 4003192101011105, 400C192101011105, 400C192101021105, 400C192101031105
FlashID0: 00EC 0040 - 0080 0121 [Samsung 2Gb DDP OneNAND,2 Gbits] type: MuxOneNAND,RAP
ExtBUSC: 0000 0000 0000 0000 0000 0000 0000 0000
TransmissionMode: 16Bit
Algorithm: RAPIDOv11_algo.fg [XSR 1.5] version: 1.40.0 revision: 0.0 size: 0x27520
Supported RAP Ids: 0003192101002003, 000C192101002003, 4003192101002003, 400C192101002003, 4003192101011103, 400C192101011103, 4003192101021103, 400C192101021103, 4003192101031103, 400C192101031103, 4003192101011105, 400C192101011105, 400C192101021105, 400C192101031105
RAP PAPUBKEYS HASH: DAEF2C397A3F8FC5CA8B1F429D73C94C4A25B15B
TransmissionMode: DDR&TX2
Original Imei: 35822603956666
Original Product code: 0576559
Bluetooth ID: EC9B5BDEE0AE

Phone Type: RM-505 (Nokia N97)
SW Version: V ICPR72_09w28.9 29-10-09 RM-505 (c) Nokia
Imei plain: 35822603956666-5
Product Code: 0576559
ApeCoreSw: v 20.0.027
Language Pack:
- not available.

This is SL3 phone(Simlock2 format).
- Avoid SW Downgrade & manual erase to this phone !

SIMLOCK seems to be valid
SUPERDONGLE_KEY seems to be valid
CMLA_KEY seems to be valid
WMDRM_PD seems to be valid
SIMLOCK_TEST passed
SECURITY_TEST passed


Imei net: 358226039566665
Version: SIMLOCK SERVER
Provider: Nokia Test, Country: Finland
Counter: 0/3, 0/10

CONFIG_DATA: 2440700000000000
PROFILE_BITS: 0000000000000000

BLOCK 1: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
BLOCK 2: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
BLOCK 3: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
BLOCK 4: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
BLOCK 5: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
BLOCK 6: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
BLOCK 7: 1=OPEN 2=OPEN 3=OPEN 4=OPEN 5=OPEN, DATA=FFFFFF
RAP PAPUBKEYS HASH: DAEF2C397A3F8FC5CA8B1F429D73C94C4A25B15B
TransmissionMode: DDR&TX2
Reading RAP NPC (0x190 bytes)
Original Product Code: 0576559
Reading RAP VARIANT (0x0 bytes)
Reading RAP CCC (0x160 bytes)
Product Code: 0576559
CCC seems to be valid
Reading RAP HWC (0xD4 bytes)
Product Code: 0576559
HWC seems to be valid

What is next step????

[Riteshgpt60]

Just Format your C/D/etc.. drive all should be fine .

br

[mujie777]

Thank you,phone working now