not found refunded - GSM-Forum

GLMA · 01-05-2013, 02:13

I got refound one job but credits are not yet refounded it takes how long can you check thanks in advance..

IMEI: 012850009063813
user note:
submit date: 2012-12-29 20:32:49 GMT
carrier: Germany T-Mobile
cost: 150 HTI credits
status: REFUNDED
reason: Not found

GLMA · 01-05-2013, 18:44

Does anyone knows where i can make the report or who to contact to solve it thanks..

GLMA · 01-28-2013, 19:47

still havent found a way to contact support or get a response???

MANOLE · 01-29-2013, 11:36

Your phone was not able to be unlocked and you got refunded.
It is stated in conditions very clear, no other comments.

Here is from your HTI logs when you was refunded.

30-12-2012 20:23:01 REFUND JOB (012850009063813,51380,IPHONE_FU)(150/25->175)

gabi'sgsm · 02-07-2013, 05:09

IMEI: 013007002772747
user note:
submit date: 2013-01-09 02:40:44 GMT
carrier: Germany T-Mobile
cost: 150 HTI credits
status: REFUNDED
reason: Not found

Then I saw that the phone is under contract.
Now no longer under contract
What should I do now because if I try this IMEI is in the database and get error.
What mistake did I do?
(Sorry for my English)
respect

gabi'sgsm · 02-09-2013, 07:33

please reply.
If REFUNDED because he was under contract and if that counts as not found, can unlock the iphone with HTI? or try something else, because I do not work for a long time with HTI server but so far am very pleased.
Please help
Thank you.

.::ZUBER::. · 02-09-2013, 09:15

Quote:

Originally Posted by gabi'sgsm

IMEI: 013007002772747
user note:
submit date: 2013-01-09 02:40:44 GMT
carrier: Germany T-Mobile
cost: 150 HTI credits
status: REFUNDED
reason: Not found

Then I saw that the phone is under contract.
Now no longer under contract
What should I do now because if I try this IMEI is in the database and get error.
What mistake did I do?
(Sorry for my English)
respect

Bro.

You submitted your Job on our Service,

Then you Cancelled the Job with your own, but not from us,

We Refunded you on your request,

Now your refunded IMEI available in our Database & you cannot submit this same Job on our Server,

So not for you this time & from next time take note of this.

BR,
ZUBER

01-05-2013, 02:13	#1 (permalink)
GLMA Registered User Join Date: Jun 2007 Posts: 208 Member: 533136 Status: Offline Thanks Meter: 21	not found refunded I got refound one job but credits are not yet refounded it takes how long can you check thanks in advance.. IMEI: 012850009063813 user note: submit date: 2012-12-29 20:32:49 GMT carrier: Germany T-Mobile cost: 150 HTI credits status: REFUNDED reason: Not found

01-05-2013, 18:44	#2 (permalink)
GLMA Registered User Join Date: Jun 2007 Posts: 208 Member: 533136 Status: Offline Thanks Meter: 21	Does anyone knows where i can make the report or who to contact to solve it thanks..

01-28-2013, 19:47	#3 (permalink)
GLMA Registered User Join Date: Jun 2007 Posts: 208 Member: 533136 Status: Offline Thanks Meter: 21	still havent found a way to contact support or get a response???

01-29-2013, 11:36	#4 (permalink)
MANOLE No Life Poster Join Date: May 2008 Location: MXBOX THUNDER Posts: 6,294 Member: 780644 Status: Offline Sonork: 100.88888 Thanks Meter: 131,943	Your phone was not able to be unlocked and you got refunded. It is stated in conditions very clear, no other comments. Here is from your HTI logs when you was refunded. 30-12-2012 20:23:01 REFUND JOB (012850009063813,51380,IPHONE_FU)(150/25->175)

02-07-2013, 05:09	#5 (permalink)
gabi'sgsm Junior Member Join Date: Sep 2007 Location: SGH/MS/RO Posts: 24 Member: 591232 Status: Offline Thanks Meter: 0	IMEI: 013007002772747 user note: submit date: 2013-01-09 02:40:44 GMT carrier: Germany T-Mobile cost: 150 HTI credits status: REFUNDED reason: Not found Then I saw that the phone is under contract. Now no longer under contract What should I do now because if I try this IMEI is in the database and get error. What mistake did I do? (Sorry for my English) respect

02-09-2013, 07:33	#6 (permalink)
gabi'sgsm Junior Member Join Date: Sep 2007 Location: SGH/MS/RO Posts: 24 Member: 591232 Status: Offline Thanks Meter: 0	please reply. If REFUNDED because he was under contract and if that counts as not found, can unlock the iphone with HTI? or try something else, because I do not work for a long time with HTI server but so far am very pleased. Please help Thank you.