SOLUTION - [UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04) - GSM-Forum

MANOLE · 09-12-2011, 09:41

Our server data base was affected by the Hurricane and
some resellers cards can not be activated.

If you got this message when you try to activate your new mxkey / mxbox:

[UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04)
please ask your reseller to fix the problem.
Card activation task completed.

Please contact your reseller and ask for FREE replace card.

I am also doing this exchange to resellers FREE OF COST,
they should do same for you.

If your resellers refuse to replace, please post here
your card serial number and this reseller name.

Sorry for any inconvenience caused.

BR,
Manole

GsmSolution. · 09-12-2011, 10:46

thanks problem solve..

br

gsmsupport · 09-12-2011, 11:46

I am a reseller with about 90 pcs of MXBOX with mxcard. Seems all cards are affected by this problem:
[UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04)
please ask your reseller to fix the problem.
Card activation task completed.

Please tell me if it is possible not to send card and solve this problem remotely - by sending SN of mxkey card ?
It is really a big trouble and I hope smart card replacement is not necessary if it is a server problem only.

If REALLY smart card replacement is necessary who pays all costs - delivery from customer to reseller and from reseller to customer. Also there will be cost of sending back card from me to distributor. Are You going to refund these costs also ?

I hope all these matter will be explained - at least for resellers knowledge only.

nikok79 · 09-12-2011, 11:54

Starting card activation ...

[UnauthorizedFault] Card [C0855980] is not assigned (case id=0xCC04)
please ask your reseller to fix the problem.
Card activation task completed.

Please Manole Activate for me please!

Reseller: Ipmart
Serial: C0855980
FW Version: 00.20
**Not Activated**

Manole Register to: Nikok79!

Thanks!

gsmsupport · 09-12-2011, 12:02

FullFlash[SAM]: How to fix it by soft. Even Manole does not inform about such a possiblity. Pls write more details.

leonirvana · 09-12-2011, 14:24

yes stupid solution ! im from argentina, EMS SHIPPING cost 50 usd, imagine that i can not spend 50 usd for send, and 50usd for recive new dongle., customs taxes..

bad bad bad, find other solution MANOLE,

nikok79 · 09-12-2011, 15:08

I-Pmart answer me:

Dear Mr. Nicolas
what is the order number of your purchase?
The author had blocked the dongles and boxes and everyone is waiting for author to resolve problem.
But it seems like author is irresponsible for the product which he make.
So we can only wait for author, sorry.

headszone1 · 09-12-2011, 15:33

[UnauthorizedFault] Card [C085271D] is not assigned (case id=0xCC04)
serial: C085271D
reseller: ipmart

.::SAMRAT::. · 09-12-2011, 16:49

shipping charge will paid by customer or reseller?????

burokelis · 09-12-2011, 17:58

Answer from ipmart:

As informed by the author, the replacements are free of charge http://forum.gsmhosting.com/vbb/f550...xcc04-1345192/ .
However in order to get the replacement, you will need to ship back smart card to us, and for this you will need to bare the shipping cost to send back the smart card.
In order to save shipping weight, you can take the smart card out from the dongle or box and ship back smart card only.
Please ship back to the following address:
Name: Miss Ma Huimin
2/F ,29th Building ,Cuizhu industrial Area ,Qianshan Town,
Zhuhai, Guangdong,
China 519070
TEL: +86-756-3892340

Please provide us the tracking link and number once you have shipped back the card.
Once we have received the old smart card we will send new smart card back to you by airmail, thank you.
Hope to hear from you soon.

milano · 09-12-2011, 19:01

Starting card activation ...

[UnauthorizedFault] Card [C08470B1] is not assigned (case id=0xCC04)
please ask your reseller to fix the problem.
Card activation task completed.

reseller : gsm slawi

headszone1 · 09-12-2011, 20:39

This is stupid yes i just send back my mxkey and hav to wait a next couple of weeks again to get a new 1 hope they test and see if its ok before sending me the next 1

tandercell · 09-12-2011, 21:53

[UnauthorizedFault] Card [C08520D7] is not assigned (case id=0xCC04)
please ask your reseller to fix the problem.
Card activation task completed.

Card: C08520D7
reseller: ipmart

Help-me Please!

dumonlu · 09-13-2011, 00:36

[UnauthorizedFault] Card [C08598AA] is not assigned (case id=0xCC04)
Reseller: IPMART
Note: Ipmart support, told me this,http://forum.gsmhosting.com/vbb/f112...1/#post7694024

zagalo2 · 09-13-2011, 07:54

[QUOTE=MANOLE;7708253]Our server data base was affected by the Hurricane and
some resellers cards can not be activated.

If you got this message when you try to activate your new mxkey / mxbox:

[UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04)
please ask your reseller to fix the problem.
Card activation task completed.

Please contact your reseller and ask for FREE replace card.

I am also doing this exchange to resellers FREE OF COST,
they should do same for you.
dear manole your a good man but your reseller ipmart is not honest this is there are reply to me.

Dear Mr. mambo
As informed by the author, the replacements are free of charge http://forum.gsmhosting.com/vbb/f550...xcc04-1345192/ .
However in order to get the replacement, you will need to ship back smart card to us, and for this you will need to bare the shipping cost to send back the smart card.
In order to save shipping weight, you can take the smart card out from the dongle or box and ship back smart card only.
Please ship back to the following address:
Name: Miss Ma Huimin

im from south africa the money im going to use to send that card is more than the cost of a new card so is like im buying a new card im not ready for that.

09-12-2011, 09:41	#1 (permalink)
MANOLE No Life Poster Join Date: May 2008 Location: MXBOX THUNDER Posts: 6,294 Member: 780644 Status: Offline Sonork: 100.88888 Thanks Meter: 131,943	SOLUTION - [UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04) Our server data base was affected by the Hurricane and some resellers cards can not be activated. If you got this message when you try to activate your new mxkey / mxbox: [UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04) please ask your reseller to fix the problem. Card activation task completed. Please contact your reseller and ask for FREE replace card. I am also doing this exchange to resellers FREE OF COST, they should do same for you. If your resellers refuse to replace, please post here your card serial number and this reseller name. Sorry for any inconvenience caused. BR, Manole

09-12-2011, 15:33	#8 (permalink)
headszone1 No Life Poster Join Date: May 2011 Location: tropical island Posts: 1,455 Member: 1568769 Status: Offline Sonork: 161.1167 Thanks Meter: 208	i also have problems register and activating my mxkey [UnauthorizedFault] Card [C085271D] is not assigned (case id=0xCC04) serial: C085271D reseller: ipmart

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09-12-2011, 10:46	#2 (permalink)
GsmSolution. No Life Poster Join Date: Sep 2010 Location: philippines Posts: 1,073 Member: 1388679 Status: Offline Sonork: 1597516:GsmSolution Thanks Meter: 2,757	thanks problem solve.. br

09-12-2011, 11:46	#3 (permalink)
gsmsupport Freak Poster Join Date: Sep 2001 Location: Krakow, Poland Age: 44 Posts: 222 Member: 6368 Status: Offline Sonork: 100.109472 Thanks Meter: 23	I am a reseller with about 90 pcs of MXBOX with mxcard. Seems all cards are affected by this problem: [UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04) please ask your reseller to fix the problem. Card activation task completed. Please tell me if it is possible not to send card and solve this problem remotely - by sending SN of mxkey card ? It is really a big trouble and I hope smart card replacement is not necessary if it is a server problem only. If REALLY smart card replacement is necessary who pays all costs - delivery from customer to reseller and from reseller to customer. Also there will be cost of sending back card from me to distributor. Are You going to refund these costs also ? I hope all these matter will be explained - at least for resellers knowledge only.

09-12-2011, 11:54	#4 (permalink)
nikok79 Junior Member Join Date: Feb 2008 Location: Argentina Posts: 22 Member: 715141 Status: Offline Sonork: 1607477 Thanks Meter: 1	Starting card activation ... [UnauthorizedFault] Card [C0855980] is not assigned (case id=0xCC04) please ask your reseller to fix the problem. Card activation task completed. Please Manole Activate for me please! Reseller: Ipmart Serial: C0855980 FW Version: 00.20 Not Activated Manole Register to: Nikok79! Thanks!

09-12-2011, 12:02	#5 (permalink)
gsmsupport Freak Poster Join Date: Sep 2001 Location: Krakow, Poland Age: 44 Posts: 222 Member: 6368 Status: Offline Sonork: 100.109472 Thanks Meter: 23	FullFlash[SAM]: How to fix it by soft. Even Manole does not inform about such a possiblity. Pls write more details.

09-12-2011, 14:24	#6 (permalink)
leonirvana Freak Poster Join Date: Jun 2006 Location: Argentina Posts: 261 Member: 290434 Status: Offline Sonork: - Thanks Meter: 39	yes stupid solution ! im from argentina, EMS SHIPPING cost 50 usd, imagine that i can not spend 50 usd for send, and 50usd for recive new dongle., customs taxes.. bad bad bad, find other solution MANOLE,

09-12-2011, 15:08	#7 (permalink)
nikok79 Junior Member Join Date: Feb 2008 Location: Argentina Posts: 22 Member: 715141 Status: Offline Sonork: 1607477 Thanks Meter: 1	I-Pmart answer me: Dear Mr. Nicolas what is the order number of your purchase? The author had blocked the dongles and boxes and everyone is waiting for author to resolve problem. But it seems like author is irresponsible for the product which he make. So we can only wait for author, sorry.

09-12-2011, 16:49	#9 (permalink)
.::SAMRAT::. Banned Join Date: Aug 2011 Posts: 389 Member: 1627798 Status: Offline Thanks Meter: 164	shipping charge will paid by customer or reseller?????

09-12-2011, 17:58	#10 (permalink)
burokelis Junior Member Join Date: May 2009 Posts: 12 Member: 1035488 Status: Offline Thanks Meter: 0	Answer from ipmart: As informed by the author, the replacements are free of charge http://forum.gsmhosting.com/vbb/f550...xcc04-1345192/ . However in order to get the replacement, you will need to ship back smart card to us, and for this you will need to bare the shipping cost to send back the smart card. In order to save shipping weight, you can take the smart card out from the dongle or box and ship back smart card only. Please ship back to the following address: Name: Miss Ma Huimin 2/F ,29th Building ,Cuizhu industrial Area ,Qianshan Town, Zhuhai, Guangdong, China 519070 TEL: +86-756-3892340 Please provide us the tracking link and number once you have shipped back the card. Once we have received the old smart card we will send new smart card back to you by airmail, thank you. Hope to hear from you soon.

09-12-2011, 19:01	#11 (permalink)
milano No Life Poster Join Date: Nov 2005 Posts: 641 Member: 201840 Status: Offline Thanks Meter: 55	Starting card activation ... [UnauthorizedFault] Card [C08470B1] is not assigned (case id=0xCC04) please ask your reseller to fix the problem. Card activation task completed. reseller : gsm slawi

09-12-2011, 20:39	#12 (permalink)
headszone1 No Life Poster Join Date: May 2011 Location: tropical island Posts: 1,455 Member: 1568769 Status: Offline Sonork: 161.1167 Thanks Meter: 208	This is stupid yes i just send back my mxkey and hav to wait a next couple of weeks again to get a new 1 hope they test and see if its ok before sending me the next 1

09-12-2011, 21:53	#13 (permalink)
tandercell Freak Poster Join Date: Jun 2007 Location: Bahia-Brazil Posts: 136 Member: 521610 Status: Offline Thanks Meter: 38	[UnauthorizedFault] Card [C08520D7] is not assigned (case id=0xCC04) please ask your reseller to fix the problem. Card activation task completed. Card: C08520D7 reseller: ipmart Help-me Please!

09-13-2011, 00:36	#14 (permalink)
dumonlu Junior Member Join Date: Aug 2011 Posts: 24 Member: 1638701 Status: Offline Sonork: 100.1607476 Thanks Meter: 5	[UnauthorizedFault] Card [C08598AA] is not assigned (case id=0xCC04) Reseller: IPMART Note: Ipmart support, told me this,http://forum.gsmhosting.com/vbb/f112...1/#post7694024

09-13-2011, 07:54	#15 (permalink)
zagalo2 No Life Poster Join Date: Sep 2007 Location: africa Posts: 653 Member: 586192 Status: Offline Thanks Meter: 66	[QUOTE=MANOLE;7708253]Our server data base was affected by the Hurricane and some resellers cards can not be activated. If you got this message when you try to activate your new mxkey / mxbox: [UnauthorizedFault] Card [C08XXXXX] is not assigned (case id=0xCC04) please ask your reseller to fix the problem. Card activation task completed. Please contact your reseller and ask for FREE replace card. I am also doing this exchange to resellers FREE OF COST, they should do same for you. dear manole your a good man but your reseller ipmart is not honest this is there are reply to me. Dear Mr. mambo As informed by the author, the replacements are free of charge http://forum.gsmhosting.com/vbb/f550...xcc04-1345192/ . However in order to get the replacement, you will need to ship back smart card to us, and for this you will need to bare the shipping cost to send back the smart card. In order to save shipping weight, you can take the smart card out from the dongle or box and ship back smart card only. Please ship back to the following address: Name: Miss Ma Huimin im from south africa the money im going to use to send that card is more than the cost of a new card so is like im buying a new card im not ready for that.