Why are t-mobile germany not found

[dwright]

This is screen shot for unlock not found
MEI: 012748002648707
SERIAL: 80125DYBA4S
family: iPhone
product description: IPHONE 4 16GB BLACK
product version: 6.0
product sold by: TELEKOM DEUTSCHLAND GMBH
coverage status: Out Of Warranty (No Coverage)
purchase date: 08/22/11
purchased in: Germany
mac address: 4860BC6AA143
iccid: 89490240001595714630
ctn: 491603328324
country code: DE (Germany)
carrier code: T-Mobile DEU (Germany)
locked: yes
activated: yes
first activation date: 22-08-2011 22:53:09
last activation date: 19-10-2012 20:10:28
initial activation policy: 278 (Germany TMobile Debitel.)
applied activation policy: 278 (Germany TMobile Debitel.)
next tether policy: 278 (Germany TMobile Debitel.)
MEI: 012748002648707
user note:
submit date: 2012-11-29 13:16:47 GMT
carrier: Germany T-Mobile
cost: 150 HTI credits
status: REFUNDED
reason: Not Found

carrier code is t-mobile germany
the phone is also out of warranty so why are they rejecting?

i have now got over 3000 in refunded credits but got over £600 in refunds to pay

Manole can you give your suppliers a right kick up the *** as i have had all swisscom refunded,some t-mobile germany refunded,also chile claro showing unlocked and clearly still locked.

i know you will be owed a lot more from these people but something needs doing and doing fast

[destyni]

Originally Posted by dwright

This is screen shot for unlock not found
MEI: 012748002648707
SERIAL: 80125DYBA4S
family: iPhone
product description: IPHONE 4 16GB BLACK
product version: 6.0
product sold by: TELEKOM DEUTSCHLAND GMBH
coverage status: Out Of Warranty (No Coverage)
purchase date: 08/22/11
purchased in: Germany
mac address: 4860BC6AA143
iccid: 89490240001595714630
ctn: 491603328324
country code: DE (Germany)
carrier code: T-Mobile DEU (Germany)
locked: yes
activated: yes
first activation date: 22-08-2011 22:53:09
last activation date: 19-10-2012 20:10:28
initial activation policy: 278 (Germany TMobile Debitel.)
applied activation policy: 278 (Germany TMobile Debitel.)
next tether policy: 278 (Germany TMobile Debitel.)
MEI: 012748002648707
user note:
submit date: 2012-11-29 13:16:47 GMT
carrier: Germany T-Mobile
cost: 150 HTI credits
status: REFUNDED
reason: Not Found

carrier code is t-mobile germany
the phone is also out of warranty so why are they rejecting?

i have now got over 3000 in refunded credits but got over £600 in refunds to pay

Manole can you give your suppliers a right kick up the *** as i have had all swisscom refunded,some t-mobile germany refunded,also chile claro showing unlocked and clearly still locked.

i know you will be owed a lot more from these people but something needs doing and doing fast

maybe
necessary out of contract - Contract: Until 22.08.2013