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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > GPG-India.com (Official GPG support for India users)

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Old 12-28-2009, 01:45   #46 (permalink)
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box problem ----- hwk ship inside 100% ok--- just change the box
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Old 01-24-2010, 14:02   #47 (permalink)
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i did change the box worked for a week then game me same problem dont buy the box try something els http://www.ipmart.com/main/product/U...php?prod=38598
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Old 02-23-2010, 03:06   #48 (permalink)
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i..have hwk gpg box 1st box two days ago after error20 and error111 and change and anther one after one day same problem error 20...111....help me and salo them problem i think all the boxes same problems ...............................beware of Gpg boxes all gsm frieds........rana...india.......................
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Old 02-23-2010, 04:26   #49 (permalink)
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http://www.4shared.com/file/13040173...ox_Repair.html

repair box after try..........................
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Old 02-23-2010, 04:30   #50 (permalink)
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I AM ALSO A USER of hwk box at tread starter please post your box picture here

i dont have any problem with my box
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Old 02-23-2010, 04:37   #51 (permalink)
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here is the sample of my hwk box



serial sticker for my box


here is the gpg seal in my box
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Old 02-28-2010, 10:23   #52 (permalink)
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sir iam 100% sure its a fault of hardware

how can there is fault of user while upgrading
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Old 02-28-2010, 11:35   #53 (permalink)
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It's not hardware error. Box is excellent. On desktop computer I had problems and since I use the laptop everything works perfectly. The most common problem is the unstable power supply and use of inadequate software.
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Old 06-04-2010, 04:54   #54 (permalink)
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Please help, i cannot install the HWK_Suite_Setup_v02.09.000 bcause the box need to be update in the latest version, then i try to update my HWKSupport_Suite_Setup_v02.09.000
but server reply is
***********************
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply

Please help me solve my problem....
ym: elmer_jb03
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Old 06-04-2010, 10:34   #55 (permalink)
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@sunriser,
Use latest version 2.10.000.You can download from here- RapidShare: 1-CLICK Web hosting - Easy Filehosting
BR.
Mobileclinic
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Old 06-05-2010, 18:32   #56 (permalink)
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Hwk updating error

Upgrade log:
All Ok, not Necessary to Update HWK
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:4/16/2010 9:30:37 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 76009
-- Features : 00000001
-- Licence 5 : False
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-411FE381426000F2
-- HWK Status : 1, DL: 0
----------
The error is "Lisence 5 not active"
Plz help me
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Old 06-05-2010, 18:37   #57 (permalink)
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lo maja karo

Plz use update suport suits 2.1.0
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Old 06-06-2010, 11:47   #58 (permalink)
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Quote:
Originally Posted by Prateek0000 View Post
Upgrade log:
All Ok, not Necessary to Update HWK
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:4/16/2010 9:30:37 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 76009
-- Features : 00000001
-- Licence 5 : False
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-411FE381426000F2
-- HWK Status : 1, DL: 0
----------
The error is "Lisence 5 not active"
Plz help me
Try Make req file,If success then mail me- [email protected] .I will send you Fbi file.Here is the process-

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. Send this file to your UFS reseller.
8. When you receive xxxxxx.fbi from your UFS reseller, perform steps 1-4 above.
9. Select xxxxxx.fbi
10. After a few seconds your box will be authorised.

Req file is atteched.
Attached Files
File Type: rar Req.rar (83 Bytes, 79 views)
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Old 06-06-2010, 14:29   #59 (permalink)
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how to solve unexpected exception:box_auth_error: 20 after update
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Old 06-06-2010, 15:06   #60 (permalink)
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Quote:
Originally Posted by mohit.gulati View Post
how to solve unexpected exception:box_auth_error: 20 after update
http://forum.gsmhosting.com/vbb/f311...r-20-a-370992/
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