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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite

 
 
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Old 01-01-2004, 17:07   #1 (permalink)
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Angry SE-Fighter problem




yestrday i buy here se-fighter package (dongle,interface, and 3 cd-s with soft)

i try to instal this soft on 4 desktop and one laptop , and no sucess ........
im not beginer in this job, and i try exactly steps from user manual from 1. cd ....... but always same problems, only one pc (asus mainboard with usb 2.0 recognize ok dongle, all others say unknown device, i have instaleted . drivers for this smart card .etc)
on this pc (pIV with asus mainboard ) smart card is recognised ok, but when i try to start soft, system crashes imidetly !
on 1. cd is install for winxp , but file is corupted ......
support area on Lead site is not working 2 days ago
and at end, i think i will **** up this dongle, and buy simple DIV usb and not play with this strange SE_ fighter
i think soft is good, but why no support from SPHERE gsm , OR LEAD
im realy mad, and i will ask now for help....
evryone here say about good support, and i have nothing. i just buy this device for 280 e , and i cant use it......
i think is very bad advertise for LEAD

PS. sorry for my bad english, and again ask LEAD for help !!!


 
Old 01-01-2004, 21:53   #2 (permalink)
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1. if your system shuts down or resets instantly as you start software, you must remove "programmer's tools" like Softice or OllyDBG or even BC++/Delphi JIT debugger from your computer.

2. support site is working EXCELLENTLY.

ABIT IC7/IS7 and the like with the new NB won't detect the reader physically, it is a big problem though..
 
Old 01-03-2004, 10:01   #3 (permalink)
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@skep

Why the hell you don't ask for help supplier of our dongle! It's his work to help you! That's why resellers are here. Lead has nothing to do with end user customer support.

Anyway you didn't give us any information about software configuration of those computers so how can we solve your problem then?

Best Regards,

SphereGSM | [email protected] | ICQ: 38377906 | www.spheregsm.com
 
Old 01-03-2004, 10:04   #4 (permalink)
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@ crusher
1. My system(xp) crashes like above & i have no BC++ software & i've removed nothing till it worked!
2. Now it works!!! I've never seen support site before.

3. Only 1 usb port recognized the smartcard(strange) & now after 2 days of restarting my PC it works on 98se+XP!

4. SphereGSM Fighter is the best tool for Sony Ericsson, we know!!!

Last edited by The Racer; 01-03-2004 at 10:22.
 
Old 01-03-2004, 10:23   #5 (permalink)
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Quote:
Originally posted by The Racer
@ crusher
1. My system(xp) crashes like above & i have no BC++ software & i've removed nothing till it worked!
2. Support now works!!! I've never seen support site before.

3. Only 1 usb port recognized the smartcard(strange) & now after 2 days of restarting my PC it works on 98se+XP!

4. SphereGSM Fighter is the best tool for Sony Ericsson, we know!!!
 
Old 01-03-2004, 16:52   #6 (permalink)
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Cool



ALL problems solved, after buyes on PCI to USB2.0 card )
but card must be with nec chip inside .......... and no problem all works fine, on any pc !!
this problem with smart card is hardware incompatible )

tnx !!

ps. support site now works ok !
 
Old 01-04-2004, 15:16   #7 (permalink)
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Quote:
Originally posted by skep


ALL problems solved, after buyes on PCI to USB2.0 card )
but card must be with nec chip inside .......... and no problem all works fine, on any pc !!
this problem with smart card is hardware incompatible )

tnx !!

ps. support site now works ok !
Many computer parts producers don't follow official specifications of USB

Best Regards,

SphereGSM | [email protected] | ICQ: 38377906 | www.spheregsm.com
 
Old 01-04-2004, 16:19   #8 (permalink)
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we have the same problem, some of new dongles dont work on USB1.0 ( all old dongles work on usb1.0, old meand form last stock ).

So i think something is changed in hardware or card is changed and it works only on USB2.0.

Regards Mali
 
Old 01-06-2004, 20:22   #9 (permalink)
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I have a problem with cable........it works correctly first but some days ago it lend go and know the soft always says tha same....
Fighter ready!
Connecting via Fighter USB Cable...
Activating phone...
but nothing more..... try with two desktop and others two different laptops and not work...
If i donīt plug the cable and initialice the soft, it detect some cables, how is possible......and when i plug the cable and reset for search new one no other appear......
How can i repair my cable.
Thanks in advance.
 
Old 01-07-2004, 21:51   #10 (permalink)
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why more people have problem i have 3 computer run in 98 ME XP P4 1.8G cele 333mhz usb 1 or 2 all ok
 
Old 01-07-2004, 22:53   #11 (permalink)
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Problem solved aplying hot to cable....
Thanks for all
 
Old 01-09-2004, 08:24   #12 (permalink)
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I have the same problem with you with my SE FIGHTER. UNKNOWN DEVICE ALL THE TIME.

UST works fine with this computer, SE FIGHTER dont.

Is this hardware incompatibility. Is UST and FIGHTER have similar dongles?

Quote:
Originally posted by skep


ALL problems solved, after buyes on PCI to USB2.0 card )
but card must be with nec chip inside .......... and no problem all works fine, on any pc !!
this problem with smart card is hardware incompatible )

tnx !!

ps. support site now works ok !
 
Old 01-09-2004, 10:23   #13 (permalink)
MiH
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You must not use Fighter and UST dongle at the same time !!!
 
Old 01-09-2004, 11:14   #14 (permalink)
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yes of course, i use it 1 at a time. Just everytime i plug in the SE FIGHTER dongle and detects UNKNOWN DEVICE.


Quote:
Originally posted by MiH
You must not use Fighter and UST dongle at the same time !!!
 
Old 01-09-2004, 14:48   #15 (permalink)
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u have 2 use them on diffrent o/s on sam machine not the same o/s
 
 

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