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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite

 
 
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Old 09-16-2008, 23:14   #1 (permalink)
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Is possible to remove Phone Lock Code on DB-2020 phone without Unlock RSA?


Hello

I have a Sony Ericsson W580i that has a phone lock code on it. But the customer wants to keep all info stored in the phone, so is there anyway to remove and/or read the code without unlocking RSA and then flashing phone (which would erase all user info)?

Thanks in advance.
 
Old 09-17-2008, 00:15   #2 (permalink)
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Select Identify Mode and then attach your phone, User Code
will be shown.




B.R.,
kashi4gul
 
Old 09-17-2008, 00:24   #3 (permalink)
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Quote:
Originally Posted by kashi4gul View Post
Select Identify Mode and then attach your phone, User Code
will be shown.

B.R.,
kashi4gul
Hello, thanks

I tried that, but the phone does not stay connected.

Here is log:

Quote:
[ --- Attach to Phone --- ]
Connecting via SEMC DCU-60...
Connect the phone while holding its C button!
USB connection established.
Baseband chip ID: 0x9900
Protocol version: 3.1
Booting via EROM...
Trying SEMC ID applet...
Sending applet prologue...
Sending applet body...
Time spent entering bootstrap: 0s
Initializing phone hardware...
Applet ID: 070129 0950 NGUCXC1250330_DB2020_PR...
Flash manufacturer: Intel
Flash ID: 0x897E
OTP Security Level: 1 (Retail)
OTP CID: 51
Phone CID: 52
Phone color: Red

Phone type (from GDFS): W580i
CXC article: R6BE001 prgCXC1123481_NAM_1_LA
CXC version: R6BE001
Language package: ROGERS
Operator: Rogers
CDA article: CDA102774/87
CDA version: R10A
Default article: cxc1123364
Default version: R6BE001

Turning off phone...
Terminating threads...
All threads terminated.
Am I missing something?
 
Old 09-17-2008, 00:26   #4 (permalink)
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Quote:
Originally Posted by SM4RTBOY View Post
reset code to (0000) with cruiser ....that all

sm4rtboy
Option is not available without UNLOCK RSA first, which I am trying to avoid (customer does not want to loose user data)

Last edited by Mainboard; 09-17-2008 at 09:34. Reason: no ad
 
Old 09-17-2008, 00:29   #5 (permalink)
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Quote:
Originally Posted by Jazz View Post
Option is not available without UNLOCK RSA first, which I am trying to avoid (customer does not want to loose user data)
flash only main fw identically with original one and do not touch fs
 
Old 09-17-2008, 01:28   #6 (permalink)
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attach phone normally
go to unlock tab
click CLEAR PHONE LOCK
1 Credit will be deducted.
 
Old 09-18-2008, 01:01   #7 (permalink)
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Quote:
Originally Posted by gyuszko View Post
flash only main fw identically with original one and do not touch fs
Thanks, I will try this, BUT....when I look in support, the only file that uses Software Version R6BE001 is a CID-53 file (ie, W580a_CXC1123481_NAM1_R6BE001_Red53.rar). See post #3 above for a log of this phone.

Is the process different than normal CID-52 DB2020 flashing?

Thanks in advance.
 
 

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