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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite


 
 
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Old 07-08-2005, 10:54   #1 (permalink)
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Cruiser SCreader&Dongle&Boot problems STEPbySTEP?!?


Ok, I've used cruiser on many pc,
now from version 4.20 I saw there
more problems sometimes to run Cruiser.

1 Sometimes s/n ????????? (sc dongle not working)
2 Sometimes it takes 1 minutes to open the program
3 Sometimes you have to restart before use it

Can someone tell me a STEPbySTEP clean install of CRUISER,
SC READER SERVICE, DONGLE etc... but erasing and installing
very well, because it's really boring expecially:

IT's working perfectly, turn off pc, turn on and s/n ???????? problem,
why? I didn't move the dongle, I didn't stop any service, I didn't do anything.
I did a lot of test, but no way to find a reason why sometimes
any pc with cruiser have to have his BAD MOMENT !!

eheheh thanks
 
Old 07-08-2005, 12:15   #2 (permalink)
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Ok I solved something:

I delete and copy back from original cd the four SC dll files involved.
Now when installing CRUISER the installer uninstall Sc service, and reinstall it
without problem and set it to automatic.

But 90% of times I start Cruiser always stuck in "phase cronus" for 30 seconds,
and after when program run always the same s/n: ????-????

what can I do?
 
Old 07-08-2005, 12:36   #3 (permalink)
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I'm using the SC/PC diagnostic, and I can see the pc is
viewing the dongle immediately when I plug it, under
device system of windows control pannel too, immeditely
when I plug the dongle SC reader and SC smart card are viewed!

what's the problem so? what can I do to make this CRUISER
not to say BOX NOT CONNECTED ?????? ?????

please help...

?: Under setting there is autorization have I to select something different?

thanks
 
Old 07-08-2005, 12:40   #4 (permalink)
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Do you use SETool Dongle on same system?
 
Old 07-08-2005, 16:19   #5 (permalink)
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Quote:
Originally Posted by gorbulas
Do you use SETool Dongle on same system?
yes... can it be that? because now it's working well...
it's just sometimes, and I notice this thing on all PCs..
sometimes CRUISER start is not working... but perhaps
it's now so much because as you ask me I'm using it with setool....

thanks
 
Old 07-08-2005, 16:27   #6 (permalink)
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Quote:
Originally Posted by Lucky7Napoleon
yes... can it be that? because now it's working well...
it's just sometimes, and I notice this thing on all PCs..
sometimes CRUISER start is not working... but perhaps
it's now so much because as you ask me I'm using it with setool....

thanks

Remove the SEtool dongle and everything is fine! This thing is good for nothing at the moment


Or, go to settings tab in cruiser, select authentication and there you will see something like axalto e-gate1 and axalto e-gate2, choose the one for cruiser and everything should be fine!


wbr

Markus
 
Old 07-08-2005, 16:32   #7 (permalink)
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Quote:
Originally Posted by gorbulas
Remove the SEtool dongle and everything is fine! This thing is good for nothing at the moment


Or, go to settings tab in cruiser, select authentication and there you will see something like axalto e-gate1 and axalto e-gate2, choose the one for cruiser and everything should be fine!

wbr Markus
easy easy.... SETOOL works great, expecially for unlocking SETOOL
is the best Z1010 unlock with ONLY ONE CLICK and 4 second,
so try how many pieces we do in the time you do one with cruiser !

a part this... I already tried it is not that, you can select what you
want but when Cruiser doesn't want to read, doeasn't want to READ !

thanks
 
Old 07-08-2005, 17:02   #8 (permalink)
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Quote:
Originally Posted by Lucky7Napoleon
easy easy.... SETOOL works great, expecially for unlocking SETOOL
is the best Z1010 unlock with ONLY ONE CLICK and 4 second,
so try how many pieces we do in the time you do one with cruiser !

a part this... I already tried it is not that, you can select what you
want but when Cruiser doesn't want to read, doeasn't want to READ !

thanks
You don't have to unlock RSA when unlocking phones with Cruiser.
 
Old 07-08-2005, 22:38   #9 (permalink)
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It's possible that sometimes Cruiser gets confused and tries to read SC data from another card. In that case, open your Cruiser, click on Settings.

Go to the "Authentication" tab. Pull down the menu there. Instead of having "default" ticked, select one of the other SC options (if you have more than 1 SC card plugged in, there's be at least 2 SC's to pick from)

Once you've manually set it, close Cruiser and reopen it. If it doesn't work still, pick the other SC and try again.

This should fix the problem.
 
Old 07-08-2005, 23:19   #10 (permalink)
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Yes my Cruiser not work correctly (s/n ????-????) when Infinity Dongle plug in...

but thanks muppet for the info
 
Old 07-08-2005, 23:20   #11 (permalink)
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Quote:
Originally Posted by Lead
You don't have to unlock RSA when unlocking phones with Cruiser.
yes I don't do it... ?!? about time are you talking?
is it for the 4 sec of setool?? I didn't say anything,
just the true it's a good product for SE and quick
in something like unlocing...
 
Old 07-08-2005, 23:47   #12 (permalink)
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Lucky7Napoleon:

All he's saying is that to remove SIM Locks on new RSA ARM phones, you do not need to click "Unlock RSA" first of all (like you must to do some other operations), you can just click "Direct Unlock" I don't think it's quite 4 seconds, but it's pretty quick.
 
 

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