unable to use cruiser v66 @lead - GSM-Forum

Stylo_GSM · 05-16-2006, 21:11

hi
i am unable to use cruiser software it keeps on saying invalid box here is a screen shot.

muppet · 05-16-2006, 23:18

Do you have more than one SmartCard plugged in (like also a setools or usb smart)?

If so, go to the Settings window and authentication and pull down the "e-gate SmartCard Reader" box. If you have more than one option in there (not counting default) then try selecting that. You'll have to restart Cruiser for it to take effect I think.

GreenCheese · 05-16-2006, 23:36

unplug and replug in the dongle . install/ferify drivers are installed etc..
It just doesnt see the dongle is in. prob driver issue.

muppet · 05-16-2006, 23:40

@GreenCheese: It doesn't seem to be a driver problem as Cruiser can obviously find a dongle, but thinks it's the wrong one. I have seen the same message when I plug in an old Fighter dongle I have here and it reports the same thing.

GreenCheese · 05-17-2006, 00:00

it cant hurt. the time it happened to me i uninstalled the drivers , reinstalled and it worked. also make sure to reboot. who knows, just saying what worked for me...

Quote:

Originally Posted by muppet

@GreenCheese: It doesn't seem to be a driver problem as Cruiser can obviously find a dongle, but thinks it's the wrong one. I have seen the same message when I plug in an old Fighter dongle I have here and it reports the same thing.

Stylo_GSM · 05-17-2006, 09:16

tried at all but still smae problem, yes i do have setool, usbsmart but this problem never happened before this is the first time.

lead is it something in ur new update or something.

Stylo_GSM · 05-18-2006, 17:32

so lead or mizar are u guys looking at this problem what cab be done about this.
pls sort this problem out asap, i need all by boxes to work for my business to run this is very important to me guys sort it out in ur next update

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05-16-2006, 23:18	#2 (permalink)
muppet No Life Poster Join Date: Oct 2003 Location: Auckland, New Zealand Posts: 3,034 Member: 42570 Status: Offline Thanks Meter: 11	Do you have more than one SmartCard plugged in (like also a setools or usb smart)? If so, go to the Settings window and authentication and pull down the "e-gate SmartCard Reader" box. If you have more than one option in there (not counting default) then try selecting that. You'll have to restart Cruiser for it to take effect I think.

05-16-2006, 23:36	#3 (permalink)
GreenCheese No Life Poster Join Date: Jan 2006 Location: Rock'n in the Free-World Age: 53 Posts: 686 Member: 226496 Status: Offline Thanks Meter: 11	unplug and replug in the dongle . install/ferify drivers are installed etc.. It just doesnt see the dongle is in. prob driver issue.

05-16-2006, 23:40	#4 (permalink)
muppet No Life Poster Join Date: Oct 2003 Location: Auckland, New Zealand Posts: 3,034 Member: 42570 Status: Offline Thanks Meter: 11	@GreenCheese: It doesn't seem to be a driver problem as Cruiser can obviously find a dongle, but thinks it's the wrong one. I have seen the same message when I plug in an old Fighter dongle I have here and it reports the same thing.

05-17-2006, 09:16	#6 (permalink)
Stylo_GSM No Life Poster Join Date: Sep 2005 Location: UK, London Age: 34 Posts: 2,232 Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138	tried at all but still smae problem, yes i do have setool, usbsmart but this problem never happened before this is the first time. lead is it something in ur new update or something.

05-18-2006, 17:32	#7 (permalink)
Stylo_GSM No Life Poster Join Date: Sep 2005 Location: UK, London Age: 34 Posts: 2,232 Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138	so lead or mizar are u guys looking at this problem what cab be done about this. pls sort this problem out asap, i need all by boxes to work for my business to run this is very important to me guys sort it out in ur next update