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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Kulankendi / Nano Support Section > Kulankendi Box / Dongle


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Old 02-12-2012, 20:45   #1 (permalink)
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help laptop security dell bios


hello,

i have the utility KK_MClient.exe, and i paid to unlock the bios but i have a problem :
to take the service tag ok : CTKKV3J-595B


but when i want to generate the master password i have this :
Error: Serial number cannot be empty!

i don't have the serial of the HDD, because i change it, and it's not a dell HDD.

help pleased
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Old 02-12-2012, 21:49   #2 (permalink)
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2 password ? bios & HDD ?
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Old 02-12-2012, 23:32   #3 (permalink)
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BB can calculate it , this box or this service give two algo old & new

Last edited by taoujdate; 02-12-2012 at 23:39.
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Old 02-13-2012, 06:41   #4 (permalink)
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Hello, i have the utility and i generate the serial.
But it 's not good in azerty, in qwerty, and all over.
I thinks it's the logaritm V2
So i decided to download the utility of gsm ( security labtop dell)and i pay a serial master code.
But i need write two serial :
The first is the service tag
And when i want to generate the code the utility take me an oser number:
The serial number ( the second)
What is ? The hdd serial , or the serial off portable ?
I change the hdd, and it' s not a dell hdd , so i don't have the serial number *********-595B, i just have the service tag of my portable.

Pleased help, i pay the service but i can't generate the code.

Thanks
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Old 02-13-2012, 17:55   #5 (permalink)
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Exclamation HELP pleased

hello,i'm waitting for a help...
i can not generate the code with MC Kulankendi v3.17

pleased help me GSMINFO
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Old 02-13-2012, 18:05   #6 (permalink)
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dell studio 1735 series bios revision a05
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Old 02-13-2012, 18:43   #7 (permalink)
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ok,,,,,,,

i search on the forum and i find this

http://forum.gsmhosting.com/vbb/f593...-algo-1094679/

so i a new algo for my bios

thanks for your HELP
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Old 02-26-2012, 01:32   #8 (permalink)
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sorry but I do not understand problem. U need to write service TAG to KK. I tested UR TAg and it works.
U will get 2 codes(new and old) if none of them work then probably U have password set on HDD(Hard Disk Drive) and DELL will show longer(11 chars) TAG which U just write in KK in same window as normal service TAG
If U enter bad service TAG then KK will show help like this:

Correct examples(System):
1234567-D35B
1234567-595B
1234567-A95B
1234567-2A7B
Correct examples(HDD):
12345678901-D35B
12345678901-595B
12345678901-A95B
12345678901-2A7B

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