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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Kulankendi / Nano Support Section > Kulankendi Box / Dongle

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Old 01-14-2011, 17:21   #1 (permalink)
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samsung B3310 - Unknown MSL layer


Can anyone help me pls with this problem?
kulankendi client with username: Login: payp_C54BDCCE

Looking for phone...
Phone detected. Line: USB
Phone Model: B3310
Phone IMEI: 356592-03-xxx455-8
Firmware Version: B3310UBIH2_H
Revision: MP 0.600
Reading in progress...
Approx.Time remain: 00:00:00
Error: Unknown MSL layer!
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Old 01-15-2011, 02:41   #2 (permalink)
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KEEP PRESSING ANY KEY

1. Install Samsung USB Drivers from support> Samsung_USBDrivers.exe
2. Connect powered on phone to USB data cable.
3. Install drivers.
4. Select "Read Unlock Codes" and click EXECUTE and wait for unlock codes
5. If there will be problem to detect/read phone then KEEP PRESSING ANY KEY
6. Follow instructions how to unlock/remove freeze phone.
NOTE!!! If phone is not detect on USB cable then go to menu and find USB connection option and change to PC Mode

SOLUTION :
KEEP PRESSING ANY KEY
o to menu and find USB connection option and change to PC Mode

[/B]

Last edited by taoujdate; 01-15-2011 at 02:47.
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Old 01-15-2011, 04:10   #3 (permalink)
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Error: Unknown MSL layer!

Taoujdate the problem is not with the phone detection but with this error : Error: Unknown MSL layer!

Phone is detected fine as you can see from log.

I can see that kulankendi technician solved this identical problem but with another samsung model in this thread: http://forum.gsmhosting.com/vbb/f593...olved-1089171/
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Old 01-15-2011, 10:41   #4 (permalink)
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Read this info please

KEEP PRESSING ANY KEY
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Old 01-15-2011, 17:48   #5 (permalink)
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Error: Unknown MSL layer!

no luck, I tried 3 times. I pressed the center key/button, I tried a letter and I tried a number key.
Always the same error given by kulankendi client- Error: Unknown MSL layer!
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Old 01-18-2011, 11:56   #6 (permalink)
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it's probably msl16, let me verify firmware and test on my phone.

b.r.
Quote:
Originally Posted by paul jones jr View Post
Can anyone help me pls with this problem?
kulankendi client with username: Login: payp_C54BDCCE

Looking for phone...
Phone detected. Line: USB
Phone Model: B3310
Phone IMEI: 356592-03-xxx455-8
Firmware Version: B3310UBIH2_H
Revision: MP 0.600
Reading in progress...
Approx.Time remain: 00:00:00
Error: Unknown MSL layer!
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Old 01-18-2011, 15:04   #7 (permalink)
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Thank you! I will wait to hear back from you!

Regards.
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Old 01-22-2011, 10:17   #8 (permalink)
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Any news?

Quote:
Originally Posted by KulanKendi View Post
it's probably msl16, let me verify firmware and test on my phone.

b.r.
Any news about this one?

Thks
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